Dominika Kubok
I loved every second of the stay in Pegasos Deluxe Beach Hotel. The staff members were all super friendly and helpful. The food was just excellent - a lot of variety and tasted great. The room was spacious, clean, modern and overlooking the beach. The resort offers a range of amenities for both relaxation and recreation. The outside gym with sea view was a blast! Evening animations were so much fun. Wi-Fi throughout the property was reliable and reasonably fast. Shout out to Dimitris - so wonderful and so helpful.
רון משען
Very recommend hotel. i booked all inclusive deal with a sea view
The room was comfortable with a small balcony, amazing view of the pool and sea. The hotel has 5 pools and a small water park. A private beach with lots of beds and umbrellas for free use by hotel guests. The dining room is large and not felt crowded at any stage of the meals. The food is very tasty with a very large selection of food and desserts. No one will come and not find something to eat, a really huge selection. Cold and hot drink machines, a beer tap and a wine machine. The wellness complex has a large bar that offers cocktails, beers, hot drinks and more. There are also stands for shawarma, sausages, crepes, ice cream, Belgian waffles and natural drinks. The hotel staff is very nice and responds to every request with a smile. We had a perfect experience.
Ábel Halász
I liked the pancakes, the gyros (and the guy who makes them is really funny). The pizza was okay, although some toppings were low quality. The beach is perfect. I even liked that I had to wake up before 6 a.m. to get a good sunbed in front of the sea.
P. from reception was, or at least tried to be, very helpful. The bed was good and the location is good too. So yes, there are positives – this hotel could be amazing with good staff and better food.
We asked for early check-in because we were traveling with a child. Since check-out is at 11:00, I assumed we might get a room sometime after that. Unfortunately, the reception manager (D) was rude. In the end, we received our room at 14:45, just 15 minutes before the official check-in time (15:00). This didn’t feel very client-friendly, but sadly it was only the beginning.
The room is renovated, but honestly, it feels like a joke. You cannot properly darken the room. There is a vinyl floor placed over old tiles, which feels cheap.
The food is simply bad – and it would be bad even for half of this price. I mostly ate fruit, pizza and gyros, as those were the safest options. There is fish every day, but you never know what kind of fish it is, and it always comes with some sauce (maybe mayo or mustard), but in any case, it is not good.
Every day there is a long queue for pancakes, and you are only allowed to ask for one per person. So if you are a family of three, everyone has to stand in line together. One day, while everyone was waiting, a young guy from reception came and said the boss wanted a special double pancake. Everyone had to wait while the lady prepared a special pancake for him. I don’t understand why management can’t wait their turn like everyone else. Here, the paying guests come after the manager.
One more serious issue: there is a cat on the property that scratches children. Our child was scratched, and the receptionist did not seem surprised at all. Two days later, another child was scratched by the same cat. No one seemed to care.
Johannes
We have been at this hotel for 5 nights and the location is amazing. There is a variety of pools and a private beach. We booked all inclusive and besides good breakfast, lunch and dinner you can have crepes, waffles and gyros most if the time during the day. The rooms were decent and clean. Evers evening you have music and entertainment which stops at around 22:30. The staff was friendly and welcoming.
Alexandru Ene
This is not a 5 stars hotel. Booked a sea view room that was not available for the first day, I was not even warned about it, fount out when got in to the room. The sea view room that we got was in the old part of the hotel, the room was ok but with a TV remote that was held together with duct tape, a dirty shower window and a very dirty shower hose. In the bathroom you will also have the light transformer that is exposed to steam and humidity, that is a safety and fire hazard. Same dirty and rusted shower you will find on the beach. For a 5 star hotel, the hotel animation was terrible, always on the phone, chewing gum and rarely saying hello. The Italian operator animation team was fantastic do, really nice and professional. Staff was very nice except the guy that was making the pizza and the one from the gyros place, definitely not 5 star service in these areas. Above the area where the gyros was made the ceiling was coming apart, flakes of old paint were filing down. Also the soda dispenser needed a good clean, like the ice cream fridge that was absolutely filthy.
