Наталя Сирота
Great hotel with tasty food and good service. It is our first time at Rhodes and you can feel hospitality here,all people are very kind,beautiful nature and wonderful sea.
Good and funny entertainment team.
Dimitris and all the reception team are kind and helpful.
We will recommend this hotel for our friends for sure!
George Harker
Beautiful hotel with great food.
We stayed in July 2025 and originally was meant to be in the neighbouring hotel however we moved here and was so impressed we decided to stay there for the whole trip.
The food options around the pool has been amazing and has made each day very special for us.
The options of pools was great and we never felt the need to reserve sunbeds as there is plenty of space, which allowed each day to be relaxing.
Dimitris was very helpful at the front desk and made us feel very welcome from the start.
Dr. Mircea Boris Vleju
It is marketed as a 5 star hotel but it really is not. I have been to 2 star hotels that had nicer rooms. I mean my AC had 3 settings 0,I,II,III. The hallways looked like someone puked and they didn't clean. The reception staff were a complete mess. The restaurant had no AC. The only redeeming qualities were the view and the service staff. But it's ridiculously overpriced for what actually is
Richard Mezner
Disastrous room, zero effort from reception – only the delegate and animators saved our vacation.
We stayed at Pegasos Beach as a family with a small child. We had booked and paid for a superior room, but upon arrival, we were placed in rooms 213 and 214 – which were in absolutely unacceptable condition. The dirty carpet outside the door was just the beginning. Inside, we found old, rusty furniture, dirt everywhere – from the bathroom to the curtains, walls, and beds. Instead of relaxing, we had to start fighting for the room we had paid for.
We contacted reception repeatedly and visited them daily, but we were constantly met with excuses: “Come back in two days,” then “Come back tomorrow,” then “We have no capacity.” No clear answers, just avoidance. Despite having booked and paid for the superior room, we were treated like we were asking for something extra.
One young receptionist in particular made the experience worse by giving us constant judgmental looks, as if we were bothering her. On the other hand, we want to sincerely thank the other young woman and man working at reception – they were helpful and acted professionally.
Eventually – after countless visits to the reception, calls with our delegate, and constant pressure – we finally got the correct room. But only after what felt like the hundredth attempt. The delegate had to constantly “bombard” the hotel to get things moving. Sometimes the staff claimed they knew about the issue, then they said it was solved, but nothing was actually resolved. When we finally got the keys to our new room, the receptionist kept asking for the old keys – even though we had already handed them over to the manager.
This entire situation ruined our vacation. We only received the proper superior room on the fifth day, and by then, most of the trip was already gone. Were it not for our amazing delegate (who had nerves of steel!) and the excellent animation team, this vacation would have been a complete disaster.
In conclusion:
The hotel itself has potential, but the behavior of the reception staff, the filth in the rooms, and the way guests are ignored is a huge downside. If you’re booking a superior room – double-check everything and keep written proof. We had everything documented and still had to fight for what we paid for.
Big disappointment for us. See for yourself.
Marie Jacob
The hotel is not a 5stars for sure.
The food is not really good but for an all inclusive it is ok.
The rest is great. We had a great time in family. We enjoyed the pools and the beach. Everyone was nice, happy to be here.
My Booking
