stephen ambrose
Well where do I start !!!
Just landed back from this hotel, NEVER AGAIN, AVOID
POSITIVES !!
Entertainment crew very good fun
NEGATIVES
Well where do I start
Room very basic, has a kettle but no tea/coffee, milk, so what’s point !!!
Arrived late evening Sunday 12th, reception staff very rude when checking in, gave us keys, and said find own way to the room, no porter service !! Found eventually, went back to reception asked for extra pillow, said not tonight you won’t, was still waiting a week later
Food not great, very much same everyday, if like eggs, spaghetti Bol then fine, food only warm not hot !!
Suppose be 10 min walk to beach, more like 20 mins, and charge for loungers !!!
Staff members don’t say morning or anything when walk past them
Took a week to empty a bin at end of block, gross
Pool was freezing cold, so avoided
Snack bar, was about best food being served
Emma Coleman
Cyprotel was our first family holiday abroad. We were greeted by a very friendly and funny lady on reception, and headed for our room, 4113. The room was spacious with a large double bed plus bunk beds. The air con worked really well, and we had a great view of the slide pool. We loved all of the 3 swimming pools, but stayed mostly at the slide pool. Our boys had so much fun playing in the smaller pool and of course, on the slides! The slides were a huge hit! Always managed to get sunbeds at all pools, at any time. Food was absolutely fine, we always found something to eat and never went hungry. My kids loved the selection of puddings 🤣 ice cream and donut balls were available in the day and both were lovely, the ice cream was perfect to cool us down, but the donut balls with white chocolate sauce were my personal favourite 😍 the ladies in the hotel shop upstairs were all lovely and really friendly, and Nick on the ice cream counter/restaurant was also really funny. Overall we had a brilliant family holiday 🥰 thank you for the memories 🧡
Lauren X
We were surprised that it was a village! As I thought I had just booked a hotel. It was lovely, rooms are pretty standard but kept very clean and house keeping are in every day. The entertainment staff are fantastic and great with the kids! We were really happy with our holiday & have said we would happily come back again! There were only a couple of negatives -
The food is very repetitive and not kid friendly.
The housekeepers come before 8am every morning which was irritating as we wanted to sleep slightly longer.
The main negative was that the receptionist (an older lady) couldn’t have been less helpful if she tried! When we arrived she wrote on a map and handed it to us, we had no idea where we were going or how to get to our room. We also asked about somewhere to freshen up after checking out as we had a long wait (we asked 24 hours in advance) and she just shook her head and said no, she was no help whatsoever.
Vectrum Storm
Let's start with, there is no way this place should have 4 stars, more like 3. From day one there has been a smell or raw sewage in the room and around the pool bar. Around the sun beds is soggy mud. The tiles in the bath room aren't finished, there are chunks of mortar out of the wall. Gaping big holes around the air-conditioning vents. Door handles falling off. Food have the most basic of lables like "chicken" or "pork" but no description of what it is. There is mold on the ceiling in the bathroom. The hot food choice is roughly 5 items. Non of the juice drinks are nice. Steps are everywhere so if you have a baby buggy your stuffed. No plugs in the bath or sink. Every dining table wobbles. Nowhere near enough seating at the bars or entertainment. And the hotel is in the middle of a wasteland
Incredibly disappointing 😞
Elle S
Just spent a really lovely week at the Cyprotel Faliraki with my 3 grown up kids and neice ! I we all had the best summer holiday , the food was delicious lots of choices ,the snack bar was another fantastic added bonus , big shout out to some of the entertainment team , Denis , Mike , Greta also phillipe and kostas at the pool bar ! You all made our stay even more enjoyable . Lots of different activities and we especially loved the Greek night , We couldn’t fault this place and are definitely returning next year . I’d like to give a special mention to the lovely cleaner lady Eneida Doksani , who went above and beyond . Thank you all at the Cyprotel Faliraki