Tea Jay
When we booked we really thought we had found an absolute gem but sadly not. Group of mismatched buildings and areas - crappy cheap sun loungers that appeared new but already looking worse for wear (false economy) pool bar area & restaurant settings had a beautiful outlook over the sea. We found food was edible and warm for an AI buffet style with a good range / choice - as did the birds that flew in & out helping themselves. The weak coffee & soft drinks & water from dispenser were vile. Fortunately the on-site shop was reasonably priced so we just purchased from there and drank tea instead. Good sized room and huge bed, low producing air con Cleanliness was very poor - balcony never cleaned - nowhere to hang beach things to dry which just as well as bird poop everywhere due to nest above the light - despite the front facing sea view we didn’t use it. Good sized bathroom but shower flooded the floor - the soap/shampoo dispensers stuck on wall with sticky foam constantly falling off the wall and also nowhere near shower. Bed sheets changed once during stay. Towel changed every other day - bathroom bin also emptied irregularly, given that you are expected to put used toilet paper in there surely not too much of an effort to empty daily!? Even attempts to refresh paintwork in room lacked effort.We only encountered one member of staff (girl on reception) that was lovely sadly this hotel even lacked the famous Greek hospitality people love. I don’t think it is deserving in any way of 4 stars maybe could scrape a 3* which really is such a shame BUT if whoever actually owns this hotel was willing to really see its potential and invest in an all round refurbishment and aesthetic and help tidy the adjacent outlying area it could be an absolutely amazing unforgettable place to stay for all the right reasons
Nigel Jamieson
Have just come back from a week's holiday. Excellent rooms, food very good quality, pools very nice. Beach feels like part of hotel as so close and some evening entertainment is performed on it. The hotel is a little isolated, but there is a bus stop outside to take you to lindos or further afield.
Anja Gabel
This hotel is the king of fake reviews. Anyone praising the food here is lying. It’s nothing but slop. The chicken tastes old, the fish stinks. The meat is tough and stale, the potatoes too, everything is badly seasoned and completely careless. The vegetables taste like canned food, the pasta is totally overcooked… Nothing is nicely presented. Every dish is absolutely basic, more boring than what you’d cook at home.
If there’s ever something special like tacos, only a tiny amount is made, and only the very first guests at the buffet get any.
As another cost-cutting measure, the trays with the slightly better food are often empty and refilled very slowly.
Real, fresh food like fresh orange juice is not all inclusive..
I was worried I’d gain weight on vacation, but now I’m not concerned at all. I’m just glad if I can find something I can force down without disgust. And it’s not just me—everywhere people are leaving large amounts of food uneaten because it tastes so bad.
You have to find a table yourself, depending on luck and speed. Often you end up searching for quite a while.
Some of the staff are unbelievably rude. Once, when we were still sitting at our table just 10 minutes after the end of meal service, they simply cleared away everything left on the table.
Today, when I wanted to get a coffee, the same waitress came from the side, shoved her cup under the machine in front of mine, and didn’t even acknowledge me.
The free drinks are the cheapest sugar syrup mixes imaginable. The so called wine is mixed in a mashine from concentrate, water and carbon dioxide.
The hotel itself is pretty run-down. In our room, the balcony door rattles nonstop in the wind, as if an angry wrestler were trying to break in. The bathroom smells like sewage, there are no shelves in the closet below 6 feet to put things away, and on the balcony there’s no way to hang anything up to dry. In the bathroom, there’s only a bar way up above the toilet. When you shower, the water from the shower/toilet combo runs right out into the room.
I don’t know what the cleaning staff actually clean, but the floor is clearly not part of it. The "fresh" towels are damp, I try not to think about it too much.
The way to the “restaurant” is very long, since it’s in another building next to the hotel. You have to walk through blazing sun to get there.
The room safe costs €3 per day. The tourist tax (€10/day) is only accepted in cash.
The only positive aspects: the beds are comfortable, and the beach is great.
But the beach also comes with a caveat: several times a day an old guy recklessly shoots through the swimmers and snorkelers with his boat to pick up victims for his boat tour. That's an accident waiting to happen.
When I think of the vacation we had last year at the Palladium for the same price, I want to cry! This hotel is an absolute scam!
Sigi Winters
Filthy - Steer Clear. We stayed for 1 night in August 2024! Do not book if you want an enjoyable holiday! So, it was the first holiday abroad (all-inclusive) for me and my eldest son in 16 years, my younger twos first holiday abroad and my first solo holiday with my children. I wanted it to be special but the start was far from it. We arrived around midnight to be greeted in a clean hotel reception with friendly staff and were shown to our room. The first thing we noticed as we walked through the complex was the awful smell of sewerage and that smell continued into our room. As soon as we turned the lights on we saw the disgusting state of our room (507). The two single bed mattresses were extremely dirty and stained, so much so me and the youngest two slept on the double bed and my eldest spent the night sleeping on top of our two suitcases! The door frames and skirting boards were rotten and the bathroom seemed grubby and the supposed recent makeover incomplete. The vents were dirty. There were ants in the room and bathroom. We couldn’t help but notice another smell too. The next day (my Birthday) we complained and were offered an upgrade at their sister hotel. We went to visit and whilst the other hotel was amazing we decided to stick with the Sunrise Hotel, after they said the mattresses would be replaced. We spent the afternoon in the pool (it was pleasant but the metal guide/handle into the pool was insecure and wobbly). We then explored the food - it was basic and not to our taste or expectations, not helped by the awful sewerage smell. The drinks were watered down and warm. The smell seemed to intensify when visiting the onsite shop - which my kids renamed the stinky shop. There was not enough sun beds and the ones there were clearly needed replacing. We went back to the room (the mattresses had not been changed) to have a shower to find it did not work correctly - water was coming from the tap but the mixer part did not work. My eldest then decided to see what his other smell was and pulled out me of the cabinets out to find this awful mess (see photo) which looks to me like human baby poo! That was the final straw and we were upgraded to the other hotel and then managed to enjoy our holiday. Sunrise did say they would get the manager to come and look at the room but this didn’t happen. The photos you see on the website are nothing like the room we had (apparently a superior family room - it definitely was not & if they class it as that I’d hate to see the standard version)! It is false advertising. The beach was attractive but there was the awful smell. So my advice is steer clear! How can they run a hotel with such disgusting poor standards?! The only good thing is them arranging an upgrade to a different hotel.
Morgan Shadwick
What a holiday! From the second we walked through the door we were welcomed so well all the staff were very accommodating and friendly. The pool and bar area was very nice and relaxing including an optional beach bar and area which was a massive bonus. The food was amazing which included local cuisine which we loved! The rooms very clean and nice sea views and even gifted with wine and fruit on our first day! William is the best bar man in Greece always very friendly. Definitely reccomend to anyone looking for a lovely getaway me and my girlfriend had the best time!
My Booking
