Parrotel Aqua Park Resort

Rose Kallini

i loved this place so much! Hands down one of the best resorts ive been too. The workers here first of all are amaizng and all super friendly, they bring good vibes to every event. Shoutout to Saraa and the waiters. 10/10 service and extremely friendly. They made a huge celebration for my little cousin and sisters which i greatly appreciate. Not to mention to food had a special addition to it everyday. Its mostly the same everyday but definetely tastes good except the potatoes and fries. Great rooms but full of mosquitos definetely need mosquito repellent and spray. There are activities to be done everyday and daily activities by the entertainment team. Again GREAT shoutout to Sara! Definteky had the best experience with her

Amr Fouad

My Experience at Parrotel Aqua Park – Sharm El Sheikh We stayed for 3 nights, and honestly, it was one of the worst hotel experiences we’ve ever had. • Rooms: Very old, with outdated furniture. The wardrobe was basically just a broken wooden board – so practically, there was no wardrobe at all. • Bathroom: The bathtub didn’t drain water properly, and the shower was broken. We called housekeeping several times, but no one answered, and when they did, nothing was done. • Cleanliness: The swimming pools were extremely dirty, and one time I even found chicken with bones floating in the pool! • Mosquito problem: There were so many mosquitoes. We requested a mosquito device and extra pillows, but nothing was delivered. • Staff attitude: Staff members were often arguing with each other in front of guests, and their attitude was unprofessional. They also treated foreigners better than Egyptians, which I personally witnessed in multiple situations. • Restaurant: During dinner, they refused to add an extra chair to a table of 4 because we were 5 people, even though they allowed the same for foreign guests. • Bar: I had an unpleasant incident with the barman because my kids were eating ice cream at the bar, which he said was not allowed – yet foreigners were doing the same without any issue. I also noticed bar cups inside the pool water! The only positive thing: The aqua park was good and fun for kids. Overall, this was the worst hotel we’ve ever stayed in Sharm El Sheikh, and I would not recommend it to anyone.

Amr Baioumy

This establishment is currently not meeting expected standards. During my current stay, the service quality has fallen short of expectations, failing to meet even a two-star rating, and certainly not aligning with a five-star designation. Upon initial room inspection, essential amenities such as shampoo, shower gel, tissues, and towels were absent, along with provisions like tea, coffee, and water. Despite requests to both reception and housekeeping, these items were not provided. Furthermore, the restaurant's operational efficiency is lacking, with food items not being replenished once depleted, and the dining area exhibiting unsanitary conditions. Compounding these issues, a power outage has persisted since 3 PM, with no restoration as of 6 PM, and the aqua park's operation was limited to a mere five minutes. Additionally, the presence of ants within the room necessitated a delayed response from housekeeping, only after direct intervention at the reception desk. Finally, the staff member managing the main pool bar has displayed unprofessional and discourteous behavior towards guests. Regrettably, this experience has been largely unsatisfactory, with the sole positive aspect being the politeness and professionalism demonstrated by the reception staff.

Gulafshan Iqbal

The hotel was fantastic a little dated but fantastic. The facilities the staff the location all fantastic. Not far from tourist spots and places of interest. 10-15 mins from the airport. The hotel is really nice and clean. The hotel lacks with food and drink. There’s 4 bars. The main bar is on the first floor on top of the lobby. Accesss is not very good. The ground floor bars aren’t always well equipped for all drinks there’s a shortfall in cups and sometimes drink even. The staff are fantastic and helpful. They are always willing to help and will resolve all your problems when and if you have them. Food is an masssive problem not many options and the options available are not very well tasting. The menu changes each night and each meal time. It’s not suited to British people taste. They don’t have chips or nuggets every night. However if you complain they will put whatever you like on the menu as a way of resolving your complain. The food is Egyptian you won’t starve but it’s not excellant or great. The beach and near the slide pools do burgers and chips and pizza and icecream every afternoon. If you can be bothered to get there in the heat. The complex is massive. There is a shuttle to the beach. The beach is fantastic. The staff on the food and drink there are excellant. They will make you drinks not offered if you ask. Abdallah and Ali in the restaurant were exceptionally helpful and when reported the lack of taste in the food they made sure we got tailor made meals and service. As a solve to our dissatisfaction they sent fresh fruit and coke and sprite bottles to our room and provided our dinner tables with first class service and supplied drinks. The staff are exemplary helpful and absolutely amazing they are the best staff of a hotel I have ever encountered. People in general in Sharmel sheikh are fantastic and always helpful not forceful. I would defo go back to Sharmel sheikh!! We had an amazing time and the only fault was the food else the hotel was absolutely fantastic and all our problems were faced with were solved by the hotel staff. Many thanks to them all.

Hasnaa Emad

⸻ The aqua park at the hotel is excellent, with plenty of fun activities suitable for all ages. The animation shows and evening parties are also very entertaining and enjoyable. However, the food quality is quite poor, and the cleanliness of the rooms is just acceptable.