Ionut Partene
We stayed at NoxInn Deluxe Hotel from May 23 to May 30, 2026, and unfortunately it was not one of the best experiences we’ve had in Turkey. Compared to Alaiye Resort & Spa Hotel, where we stayed last year, everything here felt much more “budget-oriented,” even though the price was basically the same.
From the very beginning, we were welcomed rather coldly by the reception staff, probably because we were not Russian. Most of the reception employees were Russian speakers, and the fact that we approached them in English visibly irritated one of them (unfortunately I didn’t catch his name). We quickly realized that this is mainly a “Russian-oriented” resort, with around 90% of the guests being Russian tourists, and many of the staff also speaking Russian. But let’s move on from that.
As for the rooms: they were spacious and fairly nice overall (we even paid an extra €50 per room for a sea view), however the shower in our room was broken, and the refrigerators did not work either in our room or in the room where my parents stayed. We informed the reception desk, received the same dismissive attitude, and… nothing happened. Maybe things would have been different if we had spoken Russian.
The housekeeping was actually fine — the rooms were cleaned daily, and the bed sheets and towels were changed regularly.
Now regarding the restaurant and food service: although the hotel advertises itself as ultra all-inclusive, we noticed that every day the menu became poorer and less varied. Food was clearly being “recycled” from one day to another, especially as more and more Russian tourists arrived each day. There were even several occasions when we literally could not find a place to eat, neither inside the restaurant nor on the terrace. I can’t say there was no food, but every day it was mostly the same dishes, with one or two options disappearing day after day. The same happened with the desserts and cakes.
The service at the lobby bar was also disappointing. If you didn’t speak Russian, you were met with irritated looks and extremely long waiting times. There was especially one blonde bartender there, also Russian-speaking of course, who managed to ignore us successfully every single time.
Another unpleasant aspect was the beach towels provided by the spa center — they smelled terribly of rancid oil, to the point where we simply could not use them. Luckily, we had brought our own beach towels from home.
Other than that, things were more or less okay.
It is clear that we will never return to this resort, but hopefully this review will be useful for future tourists and perhaps also for the hotel management — assuming anyone ever reads what I wrote here.
TR
Honestly I am quite disappointed in this hotel. The website looks amazing and promises all kinds of stuff, but the reality... The only reason I still give 3 stars is because the staff in the restaurant and bars are very friendly. I am not a picky eater, but in this hotel there is almost no variety whatsoever. Everyday the same dishes are served. Maybe 1 or 2 dishes and soup, change per day, but even that has not much variety.. Also they mention they have a sandy beach, but in my opinion the beach is not sandy. Without watershoes the sea is only accesible in a very small area. The rest is not accesible. Furthermore, they mention the relax pool bar and snackbar. Both were not even open the first week I was here. Now that it has finally opened, I am wondering if the food that is served is actually safe to eat. As not many guests use this pool, the food is not refreshed multiple times. For example, the fries/potato croquettes etc. are fried around 11:55 and just lay there underneath a warming lamp throughout the day till the moment they close at 16:00. I really do not want fried stuff that is laying there for hours... that just tastes awful.
Then, they say that there is a pier bar. I really do not know where? It is non existent. And on the beach itself was also nothing available at first. Now they have finally opened a small wooden "bar" thing, but they only serve 1 type of drink.
The restaurant at the pool is ok. They however do not serve what they state on their menu. For example the noxinn hamburger comes without bacon, the noxinn pizza comes without mushrooms and pesto, the caesar salad is dreched in sauce and has no cheese.. The aperol spritz is made with a pre made orange soda (which is fine) but also with vodka. While their menu says Prosecco, aperol and soda... I mean, I do drink it. But its weird. This is not how it is supposed to be. Then just say it is an orange bitter soda with vodka?
I really don't understand why they are lacking this much in food. Foodwise sadly I am still a few more days here..
Service wise, the waiting staff is very friendly. The supervisors (white blouses) on the other hand are a bit lazy if you ask me. It feels very unfair to see them shouting around at staff while they do nothing when it is busy.
The security guards are also very friendly!! And they take good care of the dog and cats. They are good people :)
Also weirdly, I booked a room with balcony and seating. But the balcony is soo soooo small, so it has no seats. Luckily I am not fat, otherwise I would not even fit on it while standing.
They btw let you scan a QR code with all the hotel info (such as opening times), this is helpfull. However, it is not reliable. As said, some bars should be open according to it, but are/were not.
Annyka Printsmann
We are really enjoying our stay at the hotel. The spa is excellent and very relaxing. Special thanks to Aicha from Guest Relations — she was very helpful, kind, and attentive. The staff are wonderful, and the food is delicious. Everything has been great!
Jasdeep Varraich
Terrible hotel! Far below the 5-star standard that was advertised when we made our booking. Our experience felt more like staying in a 3-star property and we were left very disappointed.
When we arrived, the first room we were given had a squeaky bed and the shower had no light. We requested to change rooms, but the second room had the same issues, which made our stay uncomfortable right from the start.
We had also just missed the food service time upon arrival after a long flight and transfer to the hotel. Even though we had booked an all-inclusive package, we were not offered any food and had to eat at a restaurant outside the hotel. This was very disappointing given that we had paid for all-inclusive service.
On the second evening, we came down for dinner at 8:05 PM and were told that the restaurant was closed. This was unacceptable, as we had taken a photo of the restaurant opening times when we checked in and had not been told that the times had changed overnight. When we explained that we were hungry, the receptionist replied, “I’m hungry too,” which was an extremely unprofessional and inappropriate response.
We were eventually given a small meal consisting of plain chicken, a slice of potato pizza, and a mini cold stuffed pepper. This was not the quality or service we expected from a 5-star hotel. Throughout our stay, no one offered drink service, and overall the staff service was very poor.
There was also no management available at any point to raise our concerns with, and most of the staff spoke very little English, which made it very difficult to communicate or resolve any of the issues we faced. This lack of support and understanding made the experience even more frustrating.
Because of these problems, we decided to leave early and move to another hotel. When we informed reception that we would be making a complaint, we were simply met with a nod and no further response or apology.
Overall, our experience was completely unacceptable and did not reflect the standards of a 5-star hotel.
Oğuz Eruygun
I recently stayed at NoxInn Deluxe Hotel in Alanya, and it was an absolutely wonderful experience from start to finish. The hotel truly lives up to its name — deluxe in every sense! The rooms were modern, spotless, and extremely comfortable, offering a beautiful view and all the amenities you could ask for.
The dining options were excellent, with a great variety of delicious food and attentive service at every meal. The pool and beach areas were clean and well-organized, making it easy to relax and enjoy the sunshine.
A special mention goes to Mr. Habib, the Assistant General Manager, who went above and beyond to ensure guests were happy and well taken care of. His professionalism, warmth, and attention to detail made a real difference — you can tell he genuinely cares about guests’ experiences.
I highly recommend NoxInn Deluxe Hotel to anyone visiting Alanya. I’m already looking forward to my next stay!
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