Crystal Waterworld Resort & Spa

Joanna Bulat

Beautiful, large hotel, varied food, large swimming pool, daily animations, water park, gym and spa area. Well-kept beach. The rooms are spacious and the beds are very comfortable. And also the beautiful people working here because without you even the most beautiful hotel will not attract tourists, especially a very well organised reception with a great manager Muhammad and also a spa area with Juli, Erjan, Ai Sulu working here and a gentleman who takes care of order at the pool and also maids who care about everything, cleanliness and all the shortcomings in the rooms. All this made me recommend this hotel and I will definitely come back here.

Iman Montazeri

We had a fantastic stay at Crystal Waterworld Resort & Spa! The hotel is beautiful, clean, and very well maintained. Nasim was very helpful during our stay. The rooms were comfortable, and the housekeeping staff did a goos job keeping everything spotless. The food was delicious with so many choices every day, and the pool area was amazing — perfect for both kids and adults. My son especially loved the water slides and the entertainment activities. The beach area was also lovely, with crystal-clear water and plenty of space to have fun.

Fatima Imtiaz

Honestly was a very good and clean hotel. The staff were amazing. As soon as we got there everyone made us feel very welcome. They went above and beyond to help out. The guest relations helped with any small issues we did have. The rooms were spacious and clean, they were restocked and clean every morning. Water pressure was good and hot. Food was lovely, always plenty to go by, there's so many different places you can get food, it takes a day or two to figure out where they all are. Most importantly kids club was amazing. They had the kindest staff, they had loads on for the kids so they never got bored. Would definitely recommend the hotel to other guest, dont be put off by the bad reviews. You have to come experience it for yourselves.

George Matin

We had an unforgettable stay at Crystal Waterworld Resort & Spa! Everything was perfectly organized for our daughter’s 10th birthday — helium silver balloons with number 10, a delicious chocolate cake, fresh fruits, beautifully folded towel swans, and even a bottle of wine for the parents. 🎈🎂 In the evening, the hotel also organized a special dinner at the restaurant — they brought out another cake with candles and sang “Happy Birthday”! 🎶🎉 It was such a warm and emotional moment — our daughter was absolutely happy, and we were very touched. ❤️ Many thanks to all the hotel team for their kindness, attention, and wonderful hospitality. We truly appreciate everything you did to make this day so special! 💖

d1qiiiw

There are lots of negatives in the hotel starting from hotel staff who don’t know English, (literally no one speaks even a little bit of English. In my opinion the bare minimum for an English level is A1, and still it would be very bad.), ending with the same meals every day with almost no variatons. I am very disappointed in this hotel choice, as I was in a much better hotel with the same price The hotel is also extremely huge. We got the room on one side of the building, and we needed to go approximately 700-800 steps to get to the restaurant. I understand, maybe it is very thoughtful to burn calories after eating, but I didn’t come here to walk kilometres. On average I got 15,000 steps each day, not counting the activities on which I don’t bring my phone. The silverware is dirty. Restaurant staff is touching the silverware with their hands, which then leaves a mark of their fingerprint. I strongly suggest wipe the silverware before eating. The tables are mostly dirty when we sit. I understand that the amount of people in the hotel is extremely big, but why the owner can’t hire more staff? The hotel is beautiful, not the best looking. From top it looks gorgeous, but it is not the same from the bottom actually. Some staff is nice, some staff is trying to act nonchalant with non of English knowledge in their heads, it just makes me laugh The rooms are old and small Animators pester people to write positive reviews There are 4 restaurants that you can reserve for free with a 4 day gap between each reservation. I’ve been to a Mexican one, and the food was tasteless. Nothing as I was expecting There are still lot’s of things to talk about, but these are the most important things to know about in my opinion Anyways there are much better hotel choices for the same money