Vikingen Infinity Resort & Spa

Vlada Shevchuk

The staff are so good!! Very professional and kind. The pools are so big and warm. There is a lot of tasty food and food choices. The rooms are very big and comfy, with a very good view of sea and pools. Also there is a lot of shops on the hotel territory, with very good prices and quality. The hotel are so clean and big, and the lifts are so fast. Also the hotel is well decorated and have a lot of plants. I will definitely come here again!!!

Maria Lilliendahl Elkjær Schmidt

⭐ Review of Vikingen Infinity Resort – A disappointing experience We have travelled to Turkey many times and have generally been very satisfied, but unfortunately, this trip did not live up to our expectations. The room We were four people but were placed in a very small room, barely suitable for three. It was not prepared for four guests – only two glasses, two cups, and two towels. After complaining at reception, we were given a folding bed, but the space remained very cramped, and our suitcases had to stay on the floor. The sea view was beautiful, but looking to the sides revealed a dump site and a busy road, making it impossible to enjoy the balcony – which only had two chairs emphasizing that this room was NOT meant for 3 yet alone 4 people. Cleanliness and noise Cleaning was far below standard. On arrival, there was an unused tampon on the floor – and even after I mentioned it, it remained there on day ten. We could hear loud banging noises from the elevator all night, and the cleaning staff were noisy early in the morning. There were no “Do Not Disturb” signs, and staff would knock and enter the room even when we clearly said no. One particularly uncomfortable incident was when a cleaner leaned her head onto our balcony from the neighbouring room while our daughter was sitting there early in the morning – completely unacceptable. Surroundings and service The hotel grounds appear attractive at first, but the traffic noise is constant even by the pools. The overall service level was low, and trash, cups, and used diapers were scattered around the pool area. There were too few bins, and the staff seemed indifferent. Bartenders were slow and unfriendly, while a few Indonesian employees were very kind and helpful – sadly, we witnessed them being treated poorly by their Turkish colleagues, which was uncomfortable to watch. Food and experiences The food selection was large but bland and tasteless, and we ended up eating out several times. In the hotel shop, we had a very unpleasant experience. A woman with short red hair shouted at our children (8 and 11 years old) simply because they asked about prices – which were not displayed anywhere. When I approached her to ask about the situation, she shouted at me as well. It was extremely unprofessional, and we chose to shop elsewhere. Entertainment Our children enjoyed the mini disco, but the rest of the shows were repetitive, with the same dances performed in different costumes. Overall Impression The only positives were the nice sea view, the many pools, and the time we enjoyed as a family. Otherwise, the hotel was a major disappointment. We cannot recommend Vikingen Infinity Resort, and we will never return. It does not deserve its five-star rating, I would rate it 2 at highest.

Katerina Bila

The Hotel is beatiful, lots of pools, Staff are very friendly, but the food is repetetive also very little meat and desserts for such a big hotel. The Ala Carte Restaurant which is inclusive one time in your stay the food tasted just like from the buffet we were expecting something different or a little change of flavours,there should be more activities during the day not just pools because when the weather is not sunny you dont really have anything to do, we love the design of the hotels the staff the big pools but the food was a let down for us Our Rating would be 7,8/10 overall Also would recommend going by bus instead of taxis costs 2€ per Person and you can get to Alanya Center, with a Taxi we paid 15€ for a 3km 5 minute drive and there was a fixed price no bargaining

Milena

A very good, high-quality hotel – beautiful marble, a very attractive and elegant lobby and reception. Plenty of attractions at the hotel, including a choice of à la carte restaurants once a week – Italian or Mexican (elegant!). The food is delicious, with a wide selection and interesting themed dinner options (e.g., an evening with typical Turkish cuisine). You could say it's literally a small town – it has everything. A spa, a hairdresser, a beauty salon, souvenir and clothing shops… luxurious rooms, a beautiful sea view. Great attractions, fun events during the day, delicious food… A fantastic hotel with incredibly friendly staff.🤩

rachelle Coope

It’s my second time here annd still here ant the minute and i love it , pools are a little cold but that’s not the hotels fault. staff are so respectful and hardworking, the entertainment is amazing. The show time is insane and the talent is unbelievable, the food is fresh and a lot of choices every day and night you shouldn’t go hungry.The beach is beautiful and sea is lovely and warm 🫶🏼🫶🏼