Evgeniya Ggg
A story I couldn’t write before
Some time ago, we stayed at this hotel as a family — my husband, our young child, and myself.
At that time, my husband was seriously ill and nearing the end of his life. We chose Turkey because it held deep personal meaning for us — it was where we had once met while travelling together, and this trip was meant to be our last journey as a family.
The hotel itself was clean, well maintained, and the staff were generally polite.
One morning in the restaurant, water had been spilled on the floor by someone. The floor remained wet for some time and had not yet been fully cleaned when my husband walked by, slipped, and fell. Shortly after, he suffered internal bleeding.
In that moment, I did not focus on the circumstances or staff response — my only priority was my husband’s condition and getting him safely back home.
The hotel offered a transfer, airport VIP lounge access, and a small discount on a future stay.
While these gestures helped on a practical level, they did not reflect the gravity of the situation we were in.
Our stay cost approximately €12,000–14,000 for one week. At this price level, guests reasonably expect not only comfort, but clear priorities around safety, accountability, and responsible management — especially when something goes wrong.
My husband passed away shortly after our return home.
With time and distance, I can now reflect on this experience. In moments like these, what people remember most is not the accident itself, but whether genuine human care and compassion were shown. Sometimes, one thoughtful and humane gesture matters more than formal apologies.
Tim Jen
⭐️⭐️⭐️⭐️⭐️
The Maxx Royal Belek is not only the best hotel in Turkey for me, but even in all of Europe! The service is absolutely outstanding – it feels like there is no such thing as “no” here. Every wish is fulfilled, and the staff truly goes above and beyond to make sure guests are completely happy.
A very special thank you to Mehriban and Kristina. They went out of their way to make everything possible – even though I can be a rather demanding and difficult guest, I felt incredibly well taken care of. This level of personal attention and genuine hospitality is something I have never experienced anywhere else.
My tip: definitely book a sea view room and don’t miss the Cabanas. The service there is even more exclusive – those were our most wonderful days!
A huge compliment to the whole team – I will definitely be back! 🙌
Katie Andrews
Maxx royal belek is heaven!
The staff make this place 5 star, from the moment we arrived, check in Mo was fantastic, he went out of his way to make our first impression above my expectations.
Showed us around the resort and to our room nothing was too much trouble.
Samira and Nazli was fabulous too, very nice to my daughter even when she was little unwell they checked how she was and very quick at sorting any requests out promptly, always stopping to see how we are and anything we needed to just ask.
Staff in the buffet and 24 hour restaurant are very attentive, remembered what drinks we liked.
The horse lounge was my favourite spot in the evening to have drinks and listen to live music, shot out to the DJ who played different music every night, not just the same playlist like other places we have visited.
Food is great, lots of choice at the buffet and 24 hour restaurant it was enough for my family and convient. However I would suggest to find a better way to keep the food hotter as we found by the time we put the food on our plate and sat down it was cold.
And different pastries at breakfast would be nice.
My daughter enjoyed the VR gaming and all the arcade games. Probably had too much ice cream!
We liked the indoor pool and heated outdoor pool. I took full advantage of the sauna and steamroom!
The Christmas entertainment was fantastic, my daughter had a great time at the kids party throwing tinsel. We attended the Christmas gala we really enjoyed the live band and dancers.
Terrace family suite was perfect for us we had so much space and beds very comfortable.
Maids keep everything spotless, she cleaned and filled our hot tub for us which we all enjoyed.
If I can sell my husbands kidney to pay for another holiday here i would!
The staff make the hotel, the grounds and facilities are lovely but kind and efficient people truly made our stay the best Christmas ever.
Thankyou Maxx Royal Belek
GoSun Transfer
Maxx Royal Belek Golf Resort is one of the most prestigious resorts in the Belek area, known for its premium service approach and high-quality facilities. The hotel stands out with its modern design, spacious areas, and well-maintained environment. Dining options are diverse and well organized, and the overall service standard is consistently high.
The golf facilities are a key highlight, attracting golf enthusiasts from many countries. The combination of comfort, quality, and professional service makes it a strong option for travelers looking for a top-level holiday experience in Belek.
Dr Emad Abo Ebeid
This is my third time at the Maxx Royal Hotel, and it’s still as luxurious as ever. After ten years, I can confidently say that the hotel, service, and food are all top-notch. However, the evening program could be improved. The music and playlist are the same every day, which feels a bit repetitive. I think the manager should take a closer look at this, as it detracts from the overall perfect experience.
There’s nothing wrong with the hotel, so I wouldn’t hesitate to try another Maxx Royal hotel, perhaps in Kemer or somewhere else. e.
My Booking
