Claire Hulme
Lovely hotel stayed for a week. Food was excellent but need to cater more for younger children. Location was great with shops and bars within walking distance. Rooms were good and spacious for three people. Pool area was good and the staff work very hard, always lots of beds so no need for sun bed wars early in the morning. My only negative was the lifts as there was often a long wait as only two small lifts to service 8 floors
W G (WestGigo)
Better than many other 3 star hotels. Better than a 4 star hotel in the vicinity. The positives - The food is themed differently every day, maybe for a week. Then it's recurring, but is good. Variety of meals. Great variety of fruit. Access to the beach, which is 5 minutes away. Receptionist are very good and are there for you, to ensure whatever issue you have, they fix it. The not so good stuff - loads of ultra processed food at the snack bar. Maybe not enough parasols around the pool. Only two elevators with up to 4 people each. One was broken, and there is no service elevator, so you can imagine hundreds of guests and cleaning people trying to access it.
Sophie David-Carter
Here’s my review on this hotel:
Hotel room was lovely and spacious, we had a beautiful sea view. We were on floor 7. Rooms were clean and tidy, beds made daily, towels changed daily if you wanted them changed.
Snack bar was great for us as fussy vegetarians, so pizza and chips were great to have 10-6 daily. You could get ice cream pots all the time, vanilla, strawberry and vanilla, chocolate and vanilla and coffee I think the flavours were.
Drinks were fine, when we first arrived we were a little gutted by the selection we could have. I’ve always loved baileys on an all inclusive and this is the first time I couldn’t have a “fake” baileys. Cocktails were fine, my favourite was tequila sunrise, we also enjoyed their Malibu and orange juice. You could always get hold of juices, water, hot drinks and fizzy drinks without needed to use your token at the bar. The token system is easy, you get given a token per person when you arrive and when you want a drink you go to the bar give your token in and get a drink, you keep your cup and then when you don’t want a drink no more, you give your cup back and you get given a token back. If you lose your token or leave it in your room it looks like they are quite lenient with it.
Staff were loving Raquel at reception was always super helpful. The guy behind the snack bar was lovely and would put another margherita pizza in when he saw us coming, bar staff were super friendly.
Animation team had something going on multiple times through the day. Evening entertainment was okay, we had flamenco dances, bingo, music quiz and acrobats while there. The animation team speak 4 languages during the evening, English, Spanish, French and Italian. I found it pretty amazing how they speak one language and then straight into the next! I saw a few posts about people saying it was mainly French, this certainly is not the case in my eyes.
Location was great, lots of shops outside the hotel, a 5 minute walk to the beach which is absolutely beautiful! Buses were great, we used the bus to get to manacor and then another day we used the buses to get to Cala Millor. You tap your card and tap out again, it is cheaper to use card than cash, just make sure to use the same card each time. You can tap your card 5 times for a group of people, the more people the bigger the discount. The bus cost us £21 for the two of us for a trip to Manacor and Cala Millor.
We spent 4 days and 3 nights here, we were able to use the all inclusive as soon as we arrived, our room was also ready an hour earlier. When we checked out we were able to book a shower room so we could still enjoy our day by the pool and feel fresh and clean before our flight.
Overall we absolutely loved our holiday, for such a bargain!
Rachel Robinson
Where to start!
Firstly what a beautiful clean hotel, on arrival greeted with very friendly professional staff so can't complain there.
But....what you don't expect is to be pushed, shoved ,grunted at, looked down at and fully disrespected by the French!! Pushed out of lift, pushed out of food que pushed off the stairs, my mum was pushed that hard she had an hematoma on her hand! Kids shouted at for splashing in the pool, now not forgetting this is a family resort!?!? We teach our kids to be respectful am not the only brit person to have this opinion, we spoke to at least 15 families all saying the same, although I am not saying anything bad about the hotel it self, which leads me to my next fault. This is my own fault for not using the safe but at 50€ and only 10 back it's very expensive, anyway I had 100€ took out my case, on complaining staff were rude and not the least bit interested but what really fueled my fire was that she accused my 68 yr old mum and 9 yr old daughter of taking it rather than taking responsibility, no apology or anything! Lesson learnt for me but will definitely not go back and neither will a lot of other bits! Which is a shame cos hotel and location were absolutely beautiful.
Natalia Siefierova
Rested at the beginning of June 2026. An excellent budget hotel for families and children, as well as for the older generation. The beach is within walking distance. Very tasty and varied cuisine. Special thanks to the animators (Elis, Alexy, Ivon) wonderful positive guys.
