Tonia eloise Heald
Overall we had a good stay. The location was great with very pretty beaches nearby, which we loved. check-out was easy and straightforward. The hotel was very clean, cleaners did a great job and the pools were always clean too.
The food was good overall — some dishes were a bit too salty for our taste, but there was a good variety and it changed every day. Drinks were good, although you do have to keep your cup the whole holiday or you would get charged for another but it’s fair enough.
Entertainment was good fun and there were lots of cute little shops around the area. It’s a good place if you’re looking for a family holiday.
We travelled with our autistic son and there were a few safe foods he would eat, such as chips, nuggets and bread, so we found it fairly SEND-friendly.
The only disappointing part was the room situation. We paid extra for a sea view room, but when we arrived the room wasn’t ready until 2pm. Then when we came back at 2, we were told our room had been changed and we lost the sea view aspect we had paid for. We were disappointed that we weren’t offered any refund or compensation for this. Also, you have to pay a deposit for the TV remote and there were hardly any channels available.
Overall, it was a nice and clean hotel, just a shame about the room issue.
Alexandru Vornicu
We had a lovely stay at Calas Park. The staff were friendly, welcoming, and amazing, especially Alex, Ivan, Garoe, and Tommy — but not only them. Everyone we met at reception was also very friendly and helpful.
The food was tasty and perfectly fine for us. We really enjoyed the daytime activities around the pool, which were fun and kept us entertained. The evening shows by the bar were also very good.
The staff were wonderful with our daughter, and she really enjoyed taking part in the activities. One thing that seemed a little strange at first was having to keep your plastic cup with you or exchange it for a reusable token, but we soon got used to it.
The main downside for me was the number of steps. There were a lot of them, and they were really hard work!
Overall, we had a great time and really appreciated the friendly staff and the activities for both adults and children.
Gari Owen
The hotel is modern, clean and well maintained. The rooms are modern, the air conditioning works brilliantly, and the restaurant and bar staff were especially friendly. They always took the time to say hello to our little boy and make him feel welcome, which we really appreciated. The daytime entertainment team also did a great job and created a good atmosphere around the pool.
A few things to keep in mind before booking:
* The airport transfer doesn’t stop directly outside the hotel. Pick-up and drop-off are around the corner, so you’ll need to walk a short distance with your luggage along a fairly uneven road.
* If you’re travelling with a baby, toddler, pushchair or wheelchair user, I’d think carefully before booking. Not just the hotel, but the surrounding area has lots of steps and relatively few ramps, which can make getting around difficult.
* All of the rooms have showers only. If you’re travelling with a young child, this is worth knowing. We hired a baby bath from a local company.
* The rooms are clean, but during our stay the bed linen wasn’t seem to be changed very often – the bed was simply re-made each day.
* The rooms have a kitchenette, but no cups, cutlery or utensils are provided. Kettles and TV remotes are available from reception but require a €10 refundable deposit. You can also collect cups and any cutlery you need from the restaurant.
* We did have ants in our room and on the balcony throughout our stay. Housekeeping were aware of the issue and sprayed the room, which helped keep them under control, but they never completely disappeared.
* The toilet in our room also had an unpleasant smell at times.
* Soundproofing throughout the hotel isn’t great. We could regularly hear doors slamming and noise from the corridors.
* On arrival you’re given a token to exchange for a reusable plastic drinks cup. You’ll need to keep the cup with you throughout your stay to refill your drinks, which can be a little inconvenient if you’ve been out for the day. The bar will happily swap it for a clean one when needed.
* Sunbeds can be difficult to get unless you’re up early, with many being reserved from around 7–8am.
* The food offered a reasonable variety, but the quality was average. There was fish available most evenings, while the choice of other meats was more limited. Breakfast was also fairly basic, with most of the meat being processed. We also noticed that leftover fish sometimes seemed to be reused as a pizza topping the following day, which wasn’t to our taste.
* The beach is around a 5–10 minute walk away and is lovely. There’s a path from the back of the hotel which is the quickest route, although it does involve more stairs. There’s also a small fair nearby which is nice if you’re travelling with children.
* There isn’t a great deal to do within walking distance of the hotel. The local supermarkets are mostly the same chain, with limited choice for fresh produce. We’d definitely recommend catching the bus to places like Cala d’Or or Manacor for a day out. The journey takes around 30–40 minutes and both have much more to see, including shops, restaurants and a much livelier atmosphere.
Despite these points, we enjoyed our stay overall. The hotel is clean and modern, the staff are welcoming, and there are plenty of positives. Hopefully these tips help anyone thinking of booking so they know what to expect.
Kristian
Very good value for money, especially during the period when we stayed, which was in the first half of June, with the all-inclusive option.
The biggest advantage was definitely the staff. The service was very polite, helpful, and committed. Many members of staff spoke different languages, including Polish. We would especially like to mention the receptionist Angelika — very professional, helpful, and friendly. The restaurant team, bar staff, and animators also did a great job, taking care of both adults and children.
The food was fresh, varied, and regularly refilled. The restaurant offered a wide choice of salads, vegetables, fruit, hot dishes, bread, desserts, and ice cream. The snack bar was a pleasant surprise — it was so well stocked that it could easily replace a full meal, such as lunch or dinner. Drinks, coffee, tea, soft drinks, and, during most meals, beer as well as red and white wine were also available.
The bars also worked well. The pool bar was open during the day and offered drinks and ice cream. In the evening, a second bar opened closer to the stage, where the evening entertainment took place. The alcoholic drinks were local, but good enough for us. The bartenders were very kind and friendly. There was also an option to buy an upgrade at reception for more premium branded alcohol, either for the whole stay or for selected days.
We had an apartment with a direct sea view: a bedroom, a living room with a kitchen, a bathroom, and a balcony. The room was pleasant, and cleaning was done every day to a very good standard. However, it was clear that some of the equipment was already a bit older — for example, there were signs of wear and some rust on certain elements. It did not spoil our stay, but it is worth mentioning that refreshing some parts of the equipment would improve the comfort.
The location is good, especially if you have a car. There are many interesting coves, beaches, and places to visit in the area. A downside is the lack of direct access from the hotel to the beach and the limited number of parking spaces nearby. However, we always managed to find a place a bit farther away and walk back to the hotel in about 10–15 minutes. The pool is rather small, but sufficient for cooling down.
To sum up: considering the price and the period when we stayed, the hotel met our expectations. The biggest advantages were the staff, food, cleanliness, and very good atmosphere. We can recommend this hotel both to couples and to families with children. We especially admired the animators, who organized games and activities for children very well, giving parents a chance to relax a little.
Paul Borianne
We are currently staying at this hotel for a week, and unfortunately the experience has been very disappointing. The only reason we are giving 2 stars is because the room is clean, modern, and well maintained.
The biggest issue is the food. We paid a premium for an all-inclusive stay and expected at least a reasonable standard of dining. Instead, the food quality has been extremely poor. There is virtually no variety, and many of the meat options are the cheapest cuts imaginable, often tasteless and sitting in excessive amounts of oil or water.
Some examples include rabbit pieces with almost no meat on them, liver that was so tough it was nearly impossible to chew, and highly processed sausages and other low-quality products. I’ve included a photo to illustrate the type of food being served.
Another concern is that much of the food appears to be recycled from previous meals. For example, canned carrots were mixed into rice from earlier days and served again, soaked in oil and water. Similar dishes repeatedly reappeared throughout our stay.
Dessert options are equally disappointing. Typically there is only one fresh fruit choice, while the remaining desserts are low-quality processed products, such as powdered mixes combined with water and presented as mousse or cream desserts.
The salad bar is also poor. Vegetables often appear to come directly from cans and are left sitting for long periods. The olives are stored in cloudy water that does not inspire confidence in their freshness.
The advertised snack service is misleading. Rather than offering dedicated snack options, it is essentially the same food served at lunch, with even fewer choices available.
What is most frustrating is that previous reviews have raised the exact same concerns. Management has responded publicly by saying improvements would be made, yet based on our experience, nothing seems to have changed. The repeated recycling of food, the consistently low-quality ingredients, and the lack of variety suggest that minimizing costs has taken priority over guest satisfaction.
If food quality is important to you when booking an all-inclusive holiday, I would strongly recommend considering other options.
