Monika Chojnecka
Minions Club Daily! Highly recommend Minions Club Daily! The animators are friendly, caring, and have a fantastic approach to children. They keep the kids engaged with fun, creative activities and take great care of them throughout the day. The staff is attentive, professional, and truly passionate about what they do. The children have a wonderful time and always leave with smiles on their faces. We will definitely be back!
Daria Kulig
I had an absolutely wonderful stay at this hotel. The cleanliness was impeccable, with the rooms and common areas always kept spotless, which made the experience even more comfortable. The staff were consistently friendly, attentive, and professional, going above and beyond to make guests feel welcome.
A special mention goes to Berkan, Ferhat, and Mahmut, whose warmth, dedication, and genuine care truly elevated my stay. Their hospitality made me feel not just like a guest, but part of the hotel family.
The hotel also offers a wide range of activities and opportunities for relaxation and entertainment. Whether you’re looking to enjoy the pool, join organized events, or simply unwind in the beautiful surroundings, there’s always something to do.
Overall, this hotel exceeded my expectations in every way. Thanks to the amazing staff and the variety of experiences available, my visit was not only comfortable but truly memorable. I can wholeheartedly recommend this hotel to anyone seeking a fantastic holiday experience.
Las
Overall, Arnor Deluxe offers a good stay with a strong location and decent value, but there are some things that could be improved.
The location is excellent, close to Side Old Town, the city center, and nearby shops. The hotel shop owner was especially friendly and honest, which was a nice surprise. Some staff members were also very welcoming, especially the lifeguard, who was friendly and even spoke a few words of Estonian.
However, the hotel itself feels somewhat worn out, with signs that it hasn’t been refurbised in a while. The rooms are quite basic and not very well designed, especially the bathroom setup, which lacks privacy due to frosted glass and missing door locks.
Service quality is inconsistent. While some staff are helpful, communication can be difficult as English is limited and russian is often prioritized. The bar experience depends on the bartender, with drinks ranging from well-made to poorly made.
Food quality is acceptable or rather good for an all-inclusive hotel but varies alot. Some dishes are good, while others are less enjoyable. The a la carte restaurant was average, although service there was good. Snack times (like ice cream and waffles) are quite short and could be improved. I also once found a bug in the nuts from the lobby bar, which was not very pleasant.
The water slides are fun but feel a bit rough and could be better maintained, as they shake and leak in places. The orange slide had a very low roof section, and I actually hit my head and back on it which wasn’t great. At one point after riding, some hair even came out from my scalp, which was pretty concerning and made it feel a bit unsafe.
Also, the cleaning service was a bit dissapointing. No towel art was made during the stay, which was a shame. I even made a funny towel figure myself and left a bigger tip, but still nothing. I also enjoyed the music playlist around the hotel, at night and especially the in the corridors/outdoor areas near the rooms, which added a nice atmosphere.
Overall, despite the downsides, I still had a good experience thanks to the location, some friendly staff, and the overall atmosphere. With a few improvements, this hotel could be much better.
P S
We are from the UK and have stayed here as a family or 4 (2 children under 10).
Firstly the positives - the hotel is super clean, lovely layout, plenty of bars, bedrooms are cleaned daily, lovely spa area and indoor pool, my kids absolutely loved the water slides! I really enjoyed the food also - fresh gozleme and waffles made daily in the snack bar until late afternoon. Dinner is a bit samey but still delicious and lots of choice for adults and children. The location is fab - close walk to the old town and a few smaller shops about 1km away.
A few minor negatives which meant an over all 4 star review. Firstly very strict timings for restaurant - if you're later than 8.30pm for dinner there is nothing until 10pm from which late snacks start. It was the same for breakfast stopping at 8.30am on the dot but this seemed to ease up a bit towards the end of our holiday. Service isn't great in the main restaurant - nobody really asks you if you want a drink and it can be difficult to find a table initially.
Entertainment for kids didn't appear to be that great other than kids club which mine were not keen to go to.
Overall we still had a lovely and relaxing holiday and I found the holiday good value for money.
S Mar
This hotel is ok but I wouldn't return personally. Old Town Side is beautiful and very peaceful - would highly recommend visiting there if you're staying here! The service is 'ok' but you aren't given that ultimate VIP guest / all guests equal experience like some of the other hotels I've been to in Antalya such as Delphin Imperial or IC green palace etc. The food wasn't too bad and we always found something to eat that we liked. The grilled food section was always nice and fresh. The desserts variety was good. The kids enjoyed the gozeleme stands.
The kids were quite sad that there are no English language (I tried to change language via remote but it did not work) kids channels as every other hotel we've been to has at least a couple English kids channels and YouTube on TV etc.
Upon checking in and having been handed the concept sheet, I was shocked to read the 'warnings' stated at the bottom. Felt like a student checking into university halls. There's a warnings for even having to pay 10 euros if you lose one of the key cards. I have in the past lost them in other hotels and they just issue new ones with a smile, you shouldn't have to stress over something as small as this.
Also we used the hair dresser for kids hair braids which was good and similar prices to outside hotel. And the spa was OK but not great. I wouldn't get a massage here again was very average. Also the kids indoor pool was freezing!
Overall although we enjoyed our stay, the hotel can do a few things to improve :)
