Spring Hotel Bitacora

Gary Jennison

We booked The Bitácora as a last-minute break and, to be honest, only after booking did my wife read some of the reviews, which left us a little concerned. Those worries disappeared the moment we arrived. The hotel was spotless from the minute we walked in. Reception staff were lovely, welcoming and very helpful, and our room was immaculately clean. First impressions were excellent. We stayed for 9 nights on a half-board basis. We visit Tenerife around twice a year and usually eat out several times during our stay — but this year we didn’t eat out once. We enjoyed the food at The Bitácora so much that we dined in every night. The food was fresh, with plenty of choice, and in our opinion there really was something for everyone. After reading some negative comments about the food beforehand, I was genuinely surprised — if you couldn’t find something to eat, there’s something wrong. Our room was very clean, the beds were comfortable, and the bathroom was spotless. The shower was excellent. The pool area was great. We had no trouble getting sunbeds, although I imagine this could be different during peak summer months. We particularly liked the adults-only area with the large pool and spa-style pool — a really nice touch. The pools are heated; they feel a little cool when you first get in, but you soon acclimatise. We paid to go to UP! twice and it was fantastic — highly recommended. The infinity pool is brilliant, and the drinks and snacks were all high quality. Entertainment was a bit hit and miss — some very good acts and a few more “interesting” ones — but overall we still had a good time. Finally, the staff deserve special mention. They work incredibly hard and do a fabulous job. Reception staff were friendly and helpful, the restaurant and Fun Bar teams were polite, enthusiastic and welcoming. Yes, there were occasional waits at busy times, but that’s to be expected. In summary, we enjoyed The Bitácora so much that we’ve already booked again for October — this time with the UP package included. We booked directly with the hotel and believe we got a better deal. Thank you to everyone at The Bitácora for making our much-needed holiday so special. Roll on October!

Megan Dummigan

This was my second visit to this hotel and it was even better the second time around! The rooms are immaculate and food choices are amazing. We enjoyed the many activities during the day with the fun and welcoming staff in the pool. The staff in this hotel are the nicest I have encounter when on holiday - they are helpful and welcoming to all of the guests especially Santiago in the restaurant! The activities at night are also great for adults and kids. An excellent place to stay.

Francesca Pacenti

I had an amazing time at Hotel Bitácora! The animation team—especially Rachel, Will, and Dogman—were absolutely fantastic. They are so nice, great fun, and really great listeners. The animations and activities were full of energy, and their hype and enthusiasm made every day even better. All the staff at the hotel are amazing, friendly, and welcoming, which really made my stay even more special. All in all, I’m so happy with the hotel and will definitely be coming back!

Nika R

Great hotel, great entertainments. Good selection of food. Very nice that Not overcrowded by the pools, was easy to find a sunbed on every day. Also during all breakfast, lunch and dinner not too overcrowded too which is nice. Breakfast could be extended by 11am as wanted to sleep longer :) Entertainment team is great too with cool competitions. My son enjoyed slides, basketball area and game rooms. Very good location too.

Terri Peat

We’ve had another fantastic stay at Spring Hotel Bitácora in Tenerife—this is our second year in a row, and it certainly won’t be our last! The hotel consistently delivers a brilliant experience from start to finish. The entire team is welcoming and hardworking, with special thanks to Racheal, Dog Man, and Will, who truly go above and beyond to make guests feel at home. Their energy and friendliness really add something special to the holiday. The kids club is excellent—our children absolutely loved it. The staff are great with kids, keeping them entertained with a variety of fun activities, which gives parents a chance to relax and enjoy the holiday too. The hotel itself is always clean and well-maintained. The rooms are spacious, tidy, and very comfortable, making it easy to settle in and unwind. We also really enjoyed the all-inclusive package—there’s a great selection of food and drinks, and everything is well-organized and high quality. Overall, Spring Hotel Bitácora is a fantastic choice for families. We’ve made some amazing memories here over the past two years and are already looking forward to coming back again!