Kadikale Resort

Monika Dudkowska

Upon our arrival at the hotel around 1 a.m., we were given a double room without a window, room number 920. The receptionist said they couldn’t change our room. However, around 3:30 a.m., a room suddenly became available—of course, for an extra charge of €80, with no receipt provided. The room we received had a broken bed. The food at the hotel is monotonous. The service is slow and the staff seem tired. The animators also show no motivation to work. This hotel definitely does not deserve 5 stars—more like 3 stars.

Eray Akkaya

We would like to thank the photographer at Kadıkale Resort for capturing our holiday memories so beautifully. Thanks to his warm approach, friendly smile, and passion for his work, we felt completely at ease. The photos he took are both natural and of excellent quality. Every time we look at them, we relive the most beautiful moments of our vacation.

danish ehsan

Absolutely disgusting hotel toilets smelled of sewage which kept coming up in the toilet I called them twice they didn’t bother sending anyone. The very first day we arrived on the Saturday 21st June 2025 there was a man at reception i had an enquiry about my booking he shouted in my face and said WHATS THE PROBLEM so so rude I’ve never experienced such rude staff in a hotel in all my life. I asked to speak to a manager he refused and said go to guest relations there was no one there for the duration of our stay. When I finally figured out who the manager was he was also so rude he shouted at us because our kids made a mess at the table he knew no English and asked someone to translate I was shocked at what I heard. He said the manager is saying don’t make a mess because ants will come and they are superstitious it’s bad luck to kill an ant!! What on earth!! Ride staff they don’t bother telling us where any of the snack bars were on the last day we discovered a snack bar that served pizza they didn’t bother telling us . None of the staff know English and all they do is shout at you. The food was always freezing cold and disgusting, the grill was disgusting and totally burned creating a fire hazard. Worst food ever they don’t give you complete service avoid at all costs. Horrible horrible staff and service they only cater for polish and Russian guests

Michelle Hawkins

The best thing about this Hotel is 24 hour bar which serves coffee, soft drinks and cocktails, although the range of cocktails are limited they are quite nice. The bed isn't comfortable at all and ive found myself sleeping on the sofa bed. The blanket given doesn't fit the bed and only 1 blanket not even a top sheet (see picture added). The food is terrible and cold there us fresh bread daily which is nice. The hotel looks nice and the infinity pool is lovely just too busy and noisy, it also has a man made beach with loungers. I wouldn't come back here nor would I recommend to anyone else

Mihaela Simeonova

1. Positive Aspects - Extremely kind and hardworking staff - Cleanliness in the rooms and the entire complex - The rooms are very decent - Very good facilities with minor exceptions - Incredible view - Very tasty and varied food - Great snack bar and à la carte restaurant - Amazing outdoor area of the main restaurant – spacious, clean, with an incredible view - They used a relatively high number of reusable cups – both glass and plastic - Beautiful decorative elements – for example, a swing on the beach and a coffee terrace - Lots of greenery and beautiful flowers 2. What We Didn't Like - Extremely poor condition of the gym – non-functional equipment, very old or missing weights, no air conditioning, dirty flooring, no water, no towels, no cleaning spray for machines/weights, missing mats and steppers - No phone number for reception listed in the room - The Wi-Fi might as well not exist – only available in specific parts of the complex, extremely weak routers - No basic drinks in all of their bars like lemonade or iced coffee - Some staff do not speak English, though they speak Russian - Spicy dishes are often not labeled - Crowding in the indoor part of the restaurant - Very weak animation and sports activities - No beach lifeguard on duty - Water in the room stopped working during the last days – apparently when the complex filled up with guests - Different prices for activities like boat trips, massages, and spa procedures – why aren't they officially listed? - Annoying service offers for SPA, Boats, etc. – guests are constantly disturbed every day - Still excessive use of plastic – for example, for water. There should be systems to motivate tourists to use reusable bottles. At the very least, water dispensers could be installed. - The tour operator's representative on-site is unnecessary – issues can be resolved directly at the hotel. If vacationers are not interested in additional excursions, the costs for that representative could be deducted from the price. - The hotel does not request feedback from guests upon departure. This gives the impression that they are more focused on mass tourism than on quality, with little concern for return guests or recommendations. The same goes for the Bulgarian tour operators. - Waste sorting should be implemented at all stations, not just the visible ones. 3. Summary: A very decent and hospitable hotel, but definitely not a 5-star one. More likely a 4-star. We wish them success in the current and upcoming seasons!