Andy Jennings
We had the most wonderful stay at Paradisus Gran Canaria this February and genuinely cannot recommend it highly enough.
From the moment we arrived, we were made to feel like VIPs. We became Red Circle members in October last year, and after this trip we are so glad we did – the level of attention, care and personalised service throughout our stay was exceptional.
The resort itself is kept to an incredibly high standard. Everything from the grounds to the facilities and rooms was immaculate, and you can really see the pride the team takes in maintaining such a beautiful environment.
One of the absolute highlights of our stay was the candle-lit dinner. The food was outstanding and the service was flawless – it was a truly special experience and one we will remember for a long time.
We would also like to give a very special mention to Daniel at The Reserve beach, who looked after us with service that went above and beyond. His attention to detail, warmth and professionalism made our beach days extra special.
Another big thank you to Gustavo, who took great care of us with all things Circle. He was incredibly helpful, attentive and ensured everything ran smoothly throughout our stay.
Overall, this was a flawless experience from start to finish. Exceptional service, beautiful surroundings and unforgettable moments – we are already looking forward to returning.
Russell Taylor
We recently had the pleasure of staying at this hotel and it exceeded my expectations in every way. From the moment we arrived, the staff were warm, welcoming, and incredibly attentive, making us feel valued and well looked after throughout our stay.
The service was outstanding — every request was handled promptly and professionally, and the team consistently went above and beyond to ensure everything was perfect. It’s clear they take great pride in creating a comfortable and relaxing experience for their guests.
The food was another highlight. Each meal was beautifully presented and full of flavour, with a great variety of options to suit different tastes. Breakfast was especially impressive, offering fresh, high-quality choices that set a wonderful tone for the day.
Overall, this hotel delivers excellence across service, dining, and hospitality. We will definitely return and highly recommend it to anyone looking for a relaxing and enjoyable stay.
Aghogho Okpara
I had the best time during my stay at Paradisus Gran Canaria. I came on a solo trip and it was still one of the best vacations I have ever had, and I did not leave the resort at all during it (except once to buy sunglasses)! Cannot recommend this hotel enough. The food is 10/10 in every restaurant. The staff are all extremely kind and friendly. The view from the pool is beautiful. I went for an ocean view room and did not regret my decision one bit, as I got to see the sun rising in the morning over the water. Thank you Paradisus Melia! I will be back.
Jessica Houghton
Paradisus Gran Canaria is an excellent choice for solo travellers, especially if you enjoy wellness, creativity, and having activities to structure your day.
The activities are a real highlight and, apart from stargazing, you don’t need to book anything in advance – you can simply turn up, which makes everything feel very relaxed.
During my stay I did:
- Bubble workshop (making a bookmark by blowing bubbles and adding paint/ink - though this was a bit underwhelming as we weren’t allowed to blow our own bubbles)
- Watercolour painting workshop
- Ragdoll workshop where we made a jellyfish using rags and some simple sewing
- Yoga, mindfulness, and meditation sessions with Isabel (@baransu_studio) who was absolutely amazing and genuinely one of the best instructors I’ve experienced
All activities are beginner-friendly and ideal if you’re travelling alone and want something to do without it feeling awkward.
The staff were consistently warm and attentive. Antonio was lovely, and the younger man at The Shack (I think his name may have been Hamza?) was great, even bringing my favourite drink without me even ordering! There is table service at Ginger and The Shack (though not poolside).
The food was very good overall. I agree with other reviews that sometimes the food at the Gastro Hall can be a little cold, but the variety was excellent and the restaurants were efficient with good menu options available.
I didn't book The Reserve area but I spoke to several guests who felt it wasn’t worth the extra cost, which was reassuring. I had a premium double room which was stunning and lots of lovely extra touches. The guest experience team left me some chocolates, cava and a handwritten card in my room on birthday which was lovely.
A few small improvements/comments:
- More variety and rotation in activities, particularly more craft workshops and to keep things interesting for returning guests
- An easier way to contact reception (e.g. WhatsApp or in-app messaging), although the app works well for requesting extra towels, minibar refills, viewing activity timetables or making restaurant reservations etc.
- Slight disappointment that there is really only one main pool (others are the kids’ pool, paid Reserve pool or the spa, which costs €15 for 90 minutes)
- More accessible pricing or solo-traveller-friendly rates. I would happily return for solo retreats, if the prices weren't so steep!
Overall, a lovely, well-run hotel that really shines for solo travellers looking to relax, reset, and enjoy gentle daily activities.
Nichola McDonald
Visted for new year with my partner, 4yr old and 4month old.
Breakfast is a free for all. Had to walk around looking for a free and clean table. Why is no one welcoming guests and taking them to a table? You have to get your own hot drinks from the coffee machines, which aren't very nice. We went across to the bar to get a better breakfast. Buffet foods not always hot.
No table service around the pool. We did the Bali beds most days, which was a nice choice however is an extra cost.
My son was Ill one day. Hadn't eaten anything all day. Only thing he asked for was a pizza. We thought as they have an Italian resturant it wouldn't be a problem. Well it was! My partner had to go up the road to get one. Was told a manager would get back to us about it but they never did.
The hotel was very very clean and is nicely decorated. 99% of the staff were kind and welcoming. 1 member of staff in the Italian resturant was very abrupt interestingly she was the one that said no to my son having a pizza.
New year show was great , was lovely seeing all the staff celebrating.
Special mention to Robert who was great with sorting the Bali beds and our new years table. He was great!!!