Jelena Todic Stanojevic
An absolutely exceptional experience from start to finish! Paradisus Grand Canaria exceeded all my expectations. Everything was simply fantastic — from the warm and attentive service to the genuinely positive energy of every member of staff. You can truly feel that the people working here love what they do, and it makes the entire experience even more special.
The food was outstanding, with an excellent variety and quality, and the location is perfect. The hotel itself is beautiful, stylish, and wonderfully designed, with fantastic entertainment and plenty of activities to make every day enjoyable.
As someone who loves running, I especially appreciated the location by the sea. There is a beautiful running path right along the coast, making it a perfect place to enjoy a morning run with an incredible view.
Everything about this hotel made my stay memorable. I highly recommend Paradisus Grand Canaria and I am already looking forward to coming back. I can’t wait to visit again! ❤️
Cameron Spiller
Our stay at Paradisus was nothing short of spectacular. The staff are first class, the hotel is first class!
Usually when writing a review like this I have one or two little niggles or faults with the hotel but I genuinely haven’t got a single fault to give.
The food was fantastic, the à la carte restaurants were so easy to book into with the concierge over WhatsApp (not sure if this is just for the reserve guests)
We also never struggled to find something to eat in the buffet either (which coming from a pretty fussy eater is unheard of)
No task was ever to much to ask for! We spent some time between both pools, at the main pool there was never a struggle for a sun-bed (infact it felt empty at times with the amount of beds available)
The reserve pool is top notch, while it is considerably smaller and there are less beds available, Fiona made this experience feel like absolute luxury providing drinks and snacks poolside throughout! Fiona is a Pina Colada queen!
That being said, you could equally have just as great an experience without booking the reserve, the whole hotel is absolutely stunning and pretty much everything is included with the standard booking (other than the reserve pool and the reserve lounge)
The rooms were always immaculate, the turndown service in the evening provided a little added sparkle by popping some chocolates on our bed and providing fresh aloe Vera in our bathroom every night! (Which was sorely needed given the weather was so hot)
The entertainment in the evenings was good, usually was either a live artist or something for the kids. If the entertainment isn’t for you there are places locally you could go within walking distance of the hotel but we were happy with the atmosphere in the hotel itself!
I don’t usually make this sort of remark, but I could return to the paradisus over and over and never get sick of it there! It’s absolutely magical and all the staff make this hotel simply exceptional! We both had the best time and hope to return soon! ❤️
Andy Furkins
Fabulous Hotel which is enhanced by brilliant staff who care about their work.
Excellent rooms, great food. Lots of choice here but I recommend The Winery with the wine pairing. You have to pay extra for this but with Javier and Nico to take you through the evening you are bound to enjoy
Vibra bar makes great cocktails btw.
Highly recommended
Yannik Grundei
We are still honestly stunned by the quality of our nine-day stay at Paradisus Gran Canaria. We’ve stayed at some resorts before, but this one completely redefined our expectations of what a luxury all-inclusive can feel like. From the moment we walked in, the vibe was just effortless; sophisticated, yet incredibly welcoming.
The culinary variety is mind-blowing, and the quality is consistently top-tier. Two spots really stole the show for us: Lemon Fish—you absolutely must try the Peruvian ceviche, it’s a total game-changer—and Peseta, which felt less like a standard dinner and more like a guided culinary journey.
We decided to upgrade to the Reserve option, and we can’t recommend it enough. Having that extra layer of exclusivity, especially at the private pool and lounge, made our downtime feel like a true retreat. It was the perfect place to just kick back, enjoy a drink, and really soak in the holiday atmosphere.
The service throughout the resort isn't just "good"—it’s phenomenal. Every staff member we encountered was genuinely kind and attentive, but a few people went above and beyond to make our stay unforgettable. A huge thank you to Estefan in entertainment; we never thought we’d be excited for Aquagym, but his positive energy, vibes and motivation were so infectious. He’s an absolute standout and makes sure we all leave with an unforgettable performance at the pool.
In the restaurants, Brandon was always so attentive, and Jaime at the Shack quickly became our favorite. If you’re craving the best tacos and Caesar salads, head his way. He keeps the cocktails flowing and the mood light, even on hotter days.
The Reserve team really took care of us, too. Stefanie made our breakfasts feel so personalized and really set the tone for our mornings, and Maivelys at the pool was always one step ahead, whether it was checking on sunbed availability or bringing over a quick snack. She made everything feel so easy and lovely., The guest experience was made smooth and welcoming thanks to Sergio, as he was introducing us to the amenities and coordinated with the team all the outside excursions. His recommendations were spot on; our day trips to the banana plantation and the hike to Roque Nublo were true highlights of our trip. Finally, we want to thank Elena at the Front Office for the always friendly and helpful service, making our stay and final checkout seamless and comfortable.
Honestly, if you’re looking for a superior experience where everything is taken care of, this is it. We’re already trying to figure out when we can get back!
— Paulina and Yannik
Daniela Montero
Beautiful Luxury Hotel with Outstanding Food, but a Huge Disappointment for Families Looking for Entertainment
We recently stayed at Paradisus Gran Canaria as a family, traveling with a 7-year-old child and a teenager. Overall, we had a pleasant vacation, but there are some major points that future guests—especially families—should know before booking.
Let's start with the positives, because there are many.
The hotel itself is absolutely beautiful. Everything feels new, modern, elegant, and exceptionally well maintained. The architecture, landscaping, pools, and common areas are stunning and truly create a luxury atmosphere. Our room was spacious, comfortable, spotless, and beautifully designed. Housekeeping was excellent throughout our stay.
One of the biggest highlights was the food. Every restaurant we visited offered high-quality meals with fresh ingredients and excellent presentation. Breakfast was outstanding, with an impressive variety of options every morning. The specialty restaurants were also excellent, and the bars served delicious cocktails with attentive service. This is definitely one of the strongest aspects of the hotel.
The staff was friendly, professional, and always willing to help. Service throughout the resort deserves high praise.
Unfortunately, this is where the positives end.
For a luxury resort charging premium prices, the entertainment is honestly one of the worst we have experienced.
After dinner, there is virtually nothing to do. Every evening felt exactly the same. There is no game room, no arcade, no pool tables, no foosball (table soccer), no table tennis, no indoor entertainment area, and no activities that bring families together during the evening. Once dinner is over, the resort becomes incredibly quiet and, frankly, very boring.
Our children quickly became restless because there was simply nothing designed for families to enjoy together after sunset. We expected a luxury resort to offer at least some entertainment options, but there were none.
The sports facilities were an even bigger disappointment.
There is:
No basketball court
No tennis courts
No pickleball courts
No padel courts
No soccer field
No volleyball court
No multi-sport area
Absolutely nothing.
For families with active children or teenagers, this is a major drawback. We specifically look for resorts where our kids can stay active while on vacation, and Paradisus completely failed in this area.
The fitness center, although equipped with modern machines, is incredibly small considering the size, category, and price of the resort. During busy hours it becomes crowded very quickly, making it difficult to enjoy a workout.
Considering the nightly rates, we expected a complete luxury resort experience. Instead, we found ourselves leaving the hotel several evenings simply because there was nothing to do.
This hotel seems much better suited for couples seeking peace, relaxation, and excellent dining than for families traveling with children or teenagers.
Would we return?
For the food, beautiful facilities, and exceptional service, absolutely yes.
For family entertainment? Unfortunately, no.
We sincerely hope the management invests in creating more recreational facilities and evening entertainment. Adding sports courts, a games room, arcade games, family competitions, and more engaging nightly activities would completely transform the guest experience and make this luxury resort truly worthy of its premium price.
Until then, families with active children and teenagers should carefully consider whether this resort matches their expectations before booking.
