lizzie
The hotel was fine—a basic hotel that served its purpose. While it could have been a little cleaner, the room itself was great, and there were no issues there. The food wasn’t to our taste, so we ate out most nights; next time, we will skip the all-inclusive option. All of the staff were great, and the pool was lovely, which made our stay more pleasant despite the other issues. Also, I think my mum fell in love with the manager, so she will definitely be coming here again!
Fatma Altindal
The hotel looks nice from the outside, but our room had severe mould on the walls near the beds. The smell was so strong it irritated our throats, and we had to request a room change. Unfortunately, management was dismissive of our complaint and refused to look at the photos we had taken, relocating us instead to a ground-floor corner room facing the trees.
The food is very basic, and there are not enough staff to handle the number of guests during buffet service, which leads to long waits.
Overall, this hotel may be suitable for a short stay, but we would not recommend it for longer visits.
Rufaidah Bibi
I have just come back after staying at the Palmea Hotel, and I was deeply disappointed with the level of service and uncleanliness. The staff seemed unwilling to assist guests unless they are Russian or white , and there was a noticeable lack of attention to our needs. Our assigned cleaner did not properly clean our room throughout our stay. As the room wasn't cleaned, it quickly became unhygienic, and without the necessary cleaning supplies, we struggled to maintain a reasonable standard of cleanliness.
The overall state of the hotel was unacceptable, with dirt and grime visible in many areas. Furthermore, the management was consistently rude and unhelpful. They provided false information and made up excuses regarding the cleaning service, which was frustrating and disrespectful.
To make matters worse, we experienced theft during our stay. Several expensive items, including pharmacy products intended as gifts, went missing after the cleaner entered our room to dispose of rubbish. This breach of trust was deeply upsetting. I would not recommend this hotel to anyone.
Tracie Ironside
Just got back from this holiday. I was worried about going because of the reviews.
I was pleasantly surprised.
Two pools.
Room was clean.
Loved the shower ( can be slippery when wet)
Food was Turkish food.
I’m a vegetarian and I always managed to find something to eat.
It’s a basic hotel but I found nothing wrong with it.
Short walk to the beach and you are at the lively bars and pubs.
We jumped on a bus to get down to the marina end.
Deborah Tokeley
Am at this hotel now. Can't see what all the bad reviews are about!! Room is nice, cleaned daily, hotel is lovely, staff all friendly, and food.....breakfast is ok, lunch and dinner, and snacks, all good.
Only downside is the bar shuts at 10.30, and no entertainment, except some music. Overall a nice place, having a lovely time.