Dr Fawziah Alkhaldi
I just booked and didnt arrive yet but from the moment i booked and emailed them I got a prompt and very professional from Mr Merin who was very helpful and made sure every thing is ready for me when I arrive you made my day as i cant wait to get thier.i will update you with another review once my stay is finished.
Now my stay has finished i would like to say im so thrilled with every thing.its beyond my expectations. Every one works here is very friendly and helpful. Definitely i will love to come back.thank you for making our stay amazing.
Surijit Dcosta
We stayed at this hotel for 4 nights and overall had a mixed experience.
Starting with the food – there was a good variety and the taste was decent. However, the biggest issue was that the food was often cold, despite being kept on a hot buffet plus cats always around which was bit annoying as they jumped on the chair to grab food. Out of our entire stay, we only had warm food a couple of times. There were no live cooking stations or themed buffet nights, and the menu felt quite repetitive. Even at breakfast, the eggs were mostly cold and there was no live omelette counter, which you would normally expect at a hotel of this standard.
Service was a bit confusing at first. Initially, we felt it wasn’t great, but then realised there was no table service – no waiters coming to ask if you needed drinks or anything else. Guests had to go to the bar themselves. Most of the staff were polite and friendly, but for what is advertised as a 5-star hotel, the service could definitely be improved. The dining area was often untidy, and small details like mismatched chairs made the place look a bit messy, which was surprising given some of the areas were quite beautifully maintained.
In terms of the hotel itself, some areas were very well maintained and looked great, while others didn’t quite match that standard.
On the positive side, the heated indoor pool was excellent and a real highlight. The main outdoor pools, however, were always quite busy with kids. If you’re travelling without children, it’s probably better to visit during school term time or consider an adults-only hotel.
We had booked a sea view room, and the view was absolutely stunning – definitely one of the best parts of our stay. The location of the hotel is also very good, and compared to other nearby properties we saw, this one stood out positively. Having a private sandy beach was a big plus too, although we felt it could have been cleaned more regularly.
That said, we have stayed at other 5-star hotels in places like Bodrum and Antalya, and in comparison, those offered better service, facilities, and overall finish. For us, this hotel felt more like a 4-star resort rather than a true 5-star experience.
Sevi Shener
Excellent location, a breathtaking view, beach, and nature. The idea of the resort is beautiful, the rooms, lobby, service and cleanliness do not correspond to that image.
There were 3 of us staying in a standard, seaside-view room fitted with 3 single beds. The room felt like a 2 star hotel, the beds, sheets, comfort, vanities and the mold in the bathroom is just not acceptable. Apparently, the hotel is entirely reliant on the gorgeous view, everything else is secondary.
Maybe the “all inclusive” theme should be completely abandoned, as it lowers the quality of the service, the food, and the experience.
Damian Cierniak
Our stay at Lotus Beach Hotel in Turkey was absolutely amazing! The food was fantastic fresh, varied, and delicious every single day. The rooms were spotless, modern, and very comfortable, with great attention to detail. The pool area was beautiful and perfectly maintained, and the beach was just steps away.
The staff really made the difference always smiling, helpful, and ready to go above and beyond to make sure we had everything we needed. Everything about this place feels five-star, from start to finish.
We can’t wait to come back highly recommended to anyone looking for a relaxing and luxurious holiday!
mihad ahmed
We really enjoyed our stay, although it was raining most of the days we were there so we didn't get to experience the full extent of what the hotel offers.
The room was really nice and views were surreal.
The food was okay, nothing amazing but the Tapas section was really good although it's the same food everyday at the Tapas station.
The only thing we have to criticize is some of the staff at the main restaurant are not so attentive, we would ask for drinks or cutlery, they would disappear and not come back and we would have to chase around the waiters to find cutleries, one lady (angry looking) was pretty rude, my wife asked for knife and fork, she went to the drink section and started speak to someone for good 5 minutes then started handing out drinks, when she noticed us and we made eye contact she acted completely oblivious and ignored us. We had to ask someone else, big guy with shaved head who was very helpful. All the other staff were amazing and very helpful especially the British receptionist with the black hair, she was really helpful and kind.
