Laura H
The hotel is very peaceful and quiet. There was a pool/foam party on for a few hours on one afternoon which gives a little fun! The upstairs bar/ restaurant is lovely and the food is great as are the cocktails. We ended up starting and ending of our evenings there but also had a meal one evening which was really good.
It’s a beautiful hotel, out the way from the busy area and the rooms are great (beds so comfortable)?and breakfast is lovely. Staff are very nice too! Would highly recommend :)
Luca. S.
The staff were friendly, and the rooms were clean and in reasonably good condition.
Unfortunately, there were several downsides. Reserving sunbeds at the pool is officially prohibited, yet every morning many guests still reserve them with towels. The hotel should simply remove these towels immediately instead of allowing it. There are also a lot of British tourists, which may or may not suit your preferences.
The breakfast buffet was below average.
As our return flight wasn’t until 8:00 pm, we asked several times for a late check out. In the end, the hotel offered us check out at 11:15 am instead of 11:00 am, which was rather disappointing.
Another thing to be aware of is the rooftop concerts. They can be extremely loud and sometimes continue until midnight. If you plan to go to bed early, I wouldn’t recommend this hotel.
Yourwann
Do your research before booking
Recently stayed at this hotel, don’t let the glamorous photos fool you, this hotel really isn’t much and definitely not a 4 star hotel.
Starting with the breakfast, this was one of the worst hotel breakfasts I have ever witnessed, hot food isn’t great and there aren’t many options, no nice yogurt only had some chia seed pudding which was rock hard and there was more deserts than actual breakfast foods which is a bit weird, only 1 cereal option. Fresh fruit but depending on the day whether it was ripe or not, coffee machine no barista and the coffee was terrible also service wasn’t good at breakfast, not a 4 star hotel worthy breakfast.
Service more generally was mixed, reception staff were nice most of time but wait staff etc I found to be rude and cold. Pool bar food was okay but expensive.
Pool is in dire need of repairs and sun loungers are so uncomfortable and a lot were broken or stained.
Rooms were clean and cleaned well by staff, balcony small and not great view. Location of hotel is 20 min walk from town centre nice and quiet location.
One of the most frustrating things is that no free water is provided in the room only at check in, bizarre, every hotel I’ve stayed at water is provided daily, a basic human right. There is a small shop of sorts in reception water price starts at 3€ .. (this is obviously to try and get money out of you)
This hotel over charges, for drinks at pool a tiny cup of Coke is 4€ ish, I paid 1500€ for 6 nights and honestly this hotel is not worth the price I urge you to look for somewhere else to stay that won’t try and rob you of money at every opportunity.
Monsuau - do better
Martyn Seth
Great stay at Hotel Monsuau, the hotel is a real gem. We will definitely come back again for another stay, just like several of the other guests we met on our holiday.
Though located on the edge of Cala d’Or it’s in a a peaceful and well kept part of the town, with all the main facilities and beaches only a short walk away. The rooms and all the common areas are well appointed and the hotel is immaculately clean throughout. All the staff were delightful, very friendly and helpful. The pool area is well laid out and a relaxing place to be. The breakfast in the main restaurant offers a wonderful selection of food and drinks to start the day. The evening meals in the NUA rooftop restaurant are a real delight, with a stunning setting, a wonderful choice of food and great service from Ariel and his team.
Thank you to all at Monsuau for a lovely holiday.
missleopatra
This is a lovely, clean and quiet hotel. Perfect if you want a getaway and a bit of a retreat. The pool is lovely and well kept, and the star of the property is undoubtedly the rooftop - head there for sunset drinks and/or dinner.
The breakfast is okay. It was rated as exceptional but I would say it’s standard rather than anything special.
Staff were however exceptional. Always super friendly and ready to help - special shout out to Maria at reception who was always attentive and trying to help us out.
