MLL Caribbean Bay Hotel

Volodymyr Korol

⭐️ ⭐️ Hi everyone, When we first arrived at the hotel, they immediately tried to give us room 315. Our friends had actually been offered the same room before, and it was terrible. The entrance door was swollen from the humidity and was very difficult to open and close. There was also a lot of someone else’s hair all over the room, including in the bed. Eventually, they changed our room to #4. Overall, the hotel isn’t too bad, but I would say it’s more like a hostel in terms of service. During our one-week stay, the room was cleaned only twice. They cleaned it on the second day, and after that I had to go and remind the staff twice to clean the room and change the bed linen. The service is not well organized. The only thing that really saves this hotel is the food! The food is actually quite good and there is a good variety. The location is also pretty decent. However, I wouldn’t want to come back here again.

suzanne talbot

Upon entering the hotel it looked clean and spacious. Check in was flawless. Went to my 5th floor room and immediately on opening the door the stench hit me. Probably not been aired in awhile I thought, opened patio doors it was 1am and id been travelling all day so was tired. Went to take a shower, mold on the shower curtain., filthy scum marks and harden water stains all around soap dispenser and front of bath. (Needs a good deep clean). Sheets were clean but the flimsy bed rattled every time I moved. No privacy on the balcony between rooms. View from balcony of what I can only describe as a shanty town Breakfast was basic. Pool area on lvl 1 small Pool on lvl 10 small Dinner for awful they say british food is bland, well this was so tasteless Tried to buy a drink of cola but because I wasn't all inclusive she was very rude to me even though I was going to pay for it. Beach very close, but I didn't feel safe as a lone female walking the side streets after dark. Only pool bar open and no other entertainment I wouldn't recommend this hotel for familes especially with young children.

Michael PAHL

Summary of Review * Check-in & Service: Efficient check-in process, excellent communication, friendly staff, and clear information provided. The mid-sized nature of the hotel gives it a great personal touch. * Room: Simple, quiet, and well-equipped, featuring good air quality, a nice view, and close proximity to the pool. (Missing: a fridge and a working safe). * Facilities & Breakfast: Very good overall facilities; the breakfast offers a nice, fresh, and tasty selection.

Oleksii Tsybra

My wife and I stayed at this hotel on an All Inclusive basis. Our experience with the food was mixed. There was enough food, but there were quite a lot of fried dishes, and we would have liked more variety. Some of the fruit and vegetables were not always very fresh. The condition of the room also left a lot to be desired. The furniture was noticeably worn, the toilet was loose and unstable, and we noticed signs of mold in the bathroom. On the positive side, our room was cleaned every day. A big positive was the staff. The reception staff were very friendly, polite, and always ready to help whenever we had a question or needed assistance. The service and cleaning staff were also friendly and did their job well. We really appreciated their attitude towards the guests. The most unpleasant experience for us was seeing a very large cockroach in the bathroom. After returning home, while unpacking and carefully checking our luggage, we found another small cockroach among our belongings. We cannot say for certain where it came from, but after seeing a cockroach in the hotel bathroom, this was obviously very concerning for us. We now sincerely hope that this will not lead to any problems with insects in our home. Unfortunately, these issues significantly affected our overall impression of the stay. We hope that the hotel management will pay particular attention to the cleanliness and condition of the rooms, as well as pest control. Overall, the staff deserve special praise for being friendly, helpful, and welcoming.

Єлизавета Курбанмагомедова

The reception staff were very friendly and helpful. We were lucky to get a room with a sea view, but our friends weren’t. It really makes a big difference. You can also ask at the reception for beach items, as guests often leave umbrellas, inflatables, and other beach equipment for others to use. The rooms are a bit old, but the beds are very comfortable, and we slept really well. Everything was always clean. The food was good, with plenty of variety. I wouldn’t recommend the all-inclusive alcoholic drinks. If you enjoy good coffee, it’s worth paying for one at the pool bar. The elevators and the lobby are not air-conditioned, which was really uncomfortable. In the evening, we sometimes had to wait up to 20 minutes for an elevator just to get to the restaurant. The town where the hotel is located is very lively and popular with young German tourists who party every night. If you’re travelling with children, I’d recommend choosing a different area. The beach was okay, but the water wasn’t very clean, and it was quite noisy. We ended up visiting other beaches nearby, and those were much better.