Bee N
I will start with the cons's. There are pro's just bear with me. For the first 3 days there was no hot water for showering. The weather was bad, it was raining and cold, so having to shower with cold water for a family with children was terrible. After complaints and being told it would be fixed, the water improved to luke warm, and didn't improve to my liking till we checked out. The decor in the rooms is old and dated. And there was some dust in room (there had been a dust storm the day prior to our arrival, which also dirtied the pool) The all inclusive drink options were the cheapest quality.
On the plus side, the all inclusive food was tasty, pleasant and varied, but it lacked bold flavours and that wow taste factor.
The staff were exceptional: Mario at the front desk, Mariana at the bar and Giasemi at the Spa were lovely and helpful. The spa is a great touch and I enjoyed my treatment, there are options for kids spa too. The entertainment could be improved but we enjoyed karaoke night and we enjoyed use of cards, tennis rackets and once the weather improved the kids swam in the pool. The location is close to the beach and a museum across the road. For bars/restaurants you will need to go further afield however.
Lara Shelley
Not a 4star hotel. Rooms are basic but fine, clean, shower could be better and curtain mouldy but cleaners around every day and did a good job. Food cant complain about good choices, coffee a bit weak and tiny cups, all inclusive drinks a bit poor and cheap. Location a bit far too but if you dont mind a 30min walk to main area then no issues. Lovely area for the sun and sea and pools
Irem
We had great time. The biggest negative was that rooms were old. Except that the food and service was good. Eva from service was super nice and she made our days better with her friendly attitude 💕 Food was nice, there was quite a bit of options and a different menu for dinner every day. Pools and snack bar was good. Sea is at walking distance, it would have been better if it’s a bit closer. And another improvement could have been that there was no other entertainment options except kid’s club so nothing for adults. Overall we enjoyed our vacation!
Ejje Moen
An okay hotel if they were classified as 1-2 stars.
Dirty towels and bedding in the rooms.
Restaurant manager rude and arrogant.
Other staff very nice. All inclusive is only valid for a limited time and not everything that is included.
The snack bar is very high quality for a snack bar.
The pool areas are completely okay, but a few broken sun loungers.
The children's pools and pool bar were closed despite the sun and nice weather and a lot of guests even though they were supposed to be open, just because the staff didn't feel like working.
Kitija Tribe
Exceptional Service and Wonderful Atmosphere
We had an amazing stay at this hotel, and it truly exceeded our expectations. As an all-inclusive resort, it offered everything we could have asked for. The food was delicious every day, with a great variety of dishes, so there was always something new to try. The staff throughout the hotel were incredibly kind, welcoming, and always ready to help with a smile.
The hotel was spotless. Our room was cleaned every day, towels were replaced daily, and the entire resort was very well maintained. Everything was well organized, easy to find, and the overall atmosphere made us feel relaxed from the moment we arrived.
A special thank you to the wonderful spa therapists, Eva and Dominika. Their massages were absolutely incredible. They were so gentle, professional, and attentive, always listening carefully to our preferences and making sure every treatment was perfectly tailored to our needs. We left the spa feeling completely relaxed and refreshed.
We would also like to thank the fantastic bartenders, Johnny, Anna, and Nikolaos. They were always friendly, cheerful, and welcoming. They made every visit to the bar enjoyable and created such a warm atmosphere.
Another highlight of our holiday was the amazing entertainment team. Matteo, Giulia, Emily, and Stella were absolutely wonderful. They organized a great variety of evening activities and shows, creating a fun and lively atmosphere every day. They were incredibly friendly, full of positive energy, and always happy to chat with guests, making everyone feel included and welcome.
Overall, this was a fantastic holiday, and we couldn’t have asked for a better experience. We highly recommend this hotel to anyone looking for a relaxing, enjoyable, and well-organized all-inclusive vacation. We would be delighted to return!