Stefan
Our stay at Hersonissos Village & Bungalow was truly wonderful. The food was excellent and plentiful – from a rich breakfast to delicious lunch and dinner. The all-inclusive package is fantastic, as you can enjoy food and drinks from morning until late at night without any worries. The two pools are lovely, and the game room is a fun addition (with only a small fee per play), while table tennis is free.
The views are absolutely breathtaking – we chose a sea-view room, and the upgrade was more than worth it. On top of that, we were pleasantly surprised with a fruit platter, excellent wine, and bottled water in the room. The main pool is spacious, ranging from shallow to deep (0.40 m to 3.00 m) and about 15 meters long, which makes it perfect for both relaxing and swimming.
In the past we also stayed at Abaton, which is part of the same group. Of course, Abaton is in a different category, being much more luxurious, but we were not disappointed at all with Hersonissos Village & Bungalow. On the contrary, it offered everything we needed for a relaxing holiday, with great food, beautiful views, and excellent service.
The rooms could benefit from a few small updates, such as replacing the older flooring and refreshing the bottom of the pool where the paint has faded, but this didn’t affect our stay
Overall, everything was perfect, and we would highly recommend this hotel for anyone looking for a relaxing holiday in Crete.
Kseniia Didukh
We are currently staying at this hotel and everything is wonderful.
Our room 2312 has a beautiful sea view, it’s clean and very quiet.
The staff is extremely friendly. The administrator, Alex, did everything possible to check us in earlier than the standard time and has been very helpful with all our questions.
The food is tasty and varied. We enjoy the white wine, and the local spirits make for excellent cocktails.
We haven’t used the pool, as we came here specifically for the sea. It’s just a short 5–7 minute walk away, which is very convenient.
This hotel is a solid 4-star option.
We are happy and having a wonderful vacation here.
Roxana Chertes
Worst hotel experience ever. Avoid!
I absolutely do not recommend Hersonissos Village Hotel to anyone. This place was a complete disappointment from start to finish.
1. Food – Yes, there’s pork, chicken and sometimes fish or lamb, but everything tastes exactly the same. Same spices, same flavor, day after day. Nothing Greek, nothing special – just the same boring food recycled every meal.
2. Drinks – Cocktails are really bad. They don’t even use real mint – only a cheap mint syrup that makes everything taste like cough medicine. The pina colada was the only one that was actually drinkable. The bartenders were nice, but that’s the only positive thing about this place.
3. Cleaning lady & room experience – The rooms are outdated, but that’s not the problem. The cleaning lady clearly expected a daily tip, and when she didn’t get one, she decided to take it herself. She ate the chocolates we received from friends (a gift for our engagement!) and had the audacity to leave the empty boxes on the table. Unbelievable.
On the last day, we realized money was missing from my wallet – about 50 euros. It’s not about the amount, it’s about the fact that someone went through our personal belongings.
And as if to make fun of us, she even took the shower curtain for no reason, leaving us to flood the bathroom every time we showered, and messed up the towel change schedule just to make things more annoying.
4. Reception’s reaction – When we went to the reception to report what happened, the brunette lady didn’t care at all. She literally said “Why would she steal only 50 euros?” and laughed. Not even a “sorry”, not even a fake promise to check or talk to the clining lady. Their reaction was pure arrogance and disrespect. I am sure this happened before
5. Location – The hotel is on a steep hill. Yes, the view is nice, but if you’re older or have a child, getting there is a nightmare.
In summary: unprofessional staff, zero accountability, and no respect for guests.
The food is bad, the drinks are worse, and you might end up missing money or your things.
If you enjoy having your chocolates eaten and your “tip” taken without permission – this hotel is perfect for you.
Otherwise, save yourself the disappointment and stay anywhere else.
We booked this through agency but never coming back. There are better options for the same amount.
Manos Voulgaris
First of all what a nice view!! The stuff had great vibe and the food is the best thing of the hotel. I went there with me 2 daughters and my wife for 5 days I can convince you that you are going to relaxed
Dzegedas Dzegedas
Wonderful experience!
We had a fantastic stay — the environment is beautiful, the food is tasty, and the room was always clean thanks to the lovely housekeeping staff. A big thank you to bartender Dimitrios, who was absolutely amazing — friendly, professional, and made the best drinks! Highly recommended!
