Kresten Palace Hotel

kirstin hampton

Stayed here for 14 nights breakfast included. Although we stayed up so late every night we didn’t get chance to sample much breakfast but what we did have was a lovely selection of both hot and cold foods. First few days we spent around the pool which has a lovely cocktail bar and hot food options. The room was nice enough, however the 2 beds together was a nightmare and no matter how we tried we couldn’t both cuddle up. The staff were amazing, helpful and tried their best to make the evenings enjoyable for both adults and kids. Mini market on site is also very handy. Good selection of items you would need. Negatives:- our room didn’t have the option to not ask for housekeeping, this button outside the door didn’t work. Every morning you’re woken by housekeeping, which is fine for those getting up for breakfasts but if you’re trying to enjoy a lie in past 9am forget it. You can also hear them clean all the adjacent rooms from 7am onwards. WiFi is also chargeable, there is free WiFi but it’s not great, this is charged per device. At €15 for 2 weeks it’s an added cost. The main bathrooms were also in a poor hygienic state, every time they were used they were dirty, had no hand towels and a hand dryer that was as much use as me blowing on them. Overall it was ok, but I wouldn’t stay again, it’s too far away from most things. If you’re happy to chill in a hotel then it’s fine, but if you want a nightlife and different food then it’s not the right place.

Daniel R Bower

We looked at alot of mixed reviews prior to our booking, but we have been pleasantly surprised with our stay. We found the room spacious en well equipped, staff are super friendly and helpful and we were here just out of peak season, so the resort wasn't over crowded and made for an amazing and relaxing experience. Thoroughly enjoyed the new cocktail bar and spectacular views. Easy access to bus service and conveniently located to get to most major tourist spots in 30min to an hour if not less, if you hire a car. Would definitely stay here again!

Sophie Grant

Just got back from a lovely 5 night stay at Kresten palace with my partner for his birthday. All in all, the trip was wonderful, the staff were friendly and accommodating and extremely helpful with providing information regarding buses and taxis. We had breakfast included which was a brilliant selection of hot and cold food including fruit and cereal. We also paid €20 each for an evening meal in the restaurant which was a great option for us. We also had a meal and drinks in the cocktail bar. The hotel has a luggage room for after you check out if you need to wait for your transfer, this makes it easy to enjoy your last day before your flight home. The only issue was that I payed extra and booked a room with a terrace/balcony and sea view, however our room just had 1 small window and no terrace or balcony and overlooked the car park at the front of the hotel. When we got to the hotel, it was very late and we just wanted to go to sleep but I’m sure if we bought this to the attention of the staff, this would have been resolved but it wasn’t a major issue for us and I think was an error on the brokerage side than the hotel themselves. I was a little apprehensive about our stay given the reviews I had read before the trip, but I can honestly say the hotel was amazing and we had no issues ( other than the room, but again, i think this was more of a brokerage booking error). We will definitely be revisiting !

Amanda Healy

Booked a week here to celebrate my hubbies birthday. We arrived late, around midnight. There were only 3 groups checking in before us, but it took the gentleman on reception a very long time to process their arrival. He was polite and gave clear instructions to locating our room, and basic information on breakfast times, location of shop and restaurant. The room was of good size and presented well. On closer inspection, there is some wear and tear that should be addressed. Still comfy and cozy. Cleaning staff faultless, but did remove our ashtray and did not replace towels correctly, no floor mat on 1st towel change and only one bath size provided too. Saying that, we were more than happy, and were very comfortable. Food was pleasant and plentiful, as you'd expect, somewhat repetitive. Dining staff welcoming, always smiling and there to assist you at anytime. Pool and pool bar, great. Staff happy attentive and genuinely cheerful and friendly. Food really good, great variety and big portions. Finally, last but not least!! The animation team. It was a November, so late season so I guess thats why the team was limited, Team leader Kiko and Zico a relatively new member were absolutely great. Being the quiet season, more of a challenge to "get the small crowd involved and laughing" but they managed it, and we were laughing along and got involved. By the end of the week, they were more like friends. Daytime activities with them again were varied and fun, but not many got involved. Nevertheless, Kiki showed up every day smiling and enthusiastic. My hubbie played table tennis 🏓 with him a couple of times, Kiko won 🏆 both times lol! They sang Steven happy birthday 🎂 totally embarrassed him lol. We took photos with them on the last evening, ending a fantastic holiday 😀

Dylan

When we arrived at 1am the night manager was really rude and not helpful at all. The room was bad we asked for a sea view and yet we got a view of a bush it was dirty, mold all over the bathroom, air conditioning broken. We then complained and got told to wait it out until morning to speak to the manager only to be told she isn’t available and to come back the next day. When we eventually got to see the manager she was great showed us a different room and helped us settle in. The English receptionist was great helpful felt like he actually wanted to be there. The manager with glasses was great she talked about all your activities gave her recommendations about the places you are going to. And the pool staff even better funny hyperactive loved a chat. Food was decent I just wouldn’t recommend having dinner there as the selection is limited. God watch out for alcohol measurement. For some reason the water went off at 11am on the Saturday and never came back on until 2pm and when it did come back on the water was brown. The view was good too. Overall was okay but could have been better. Would recommend the Kristen royal euphoria instead.