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This hotel is located good if you only need a child pool, beach, and small supermarkets. The sea view is nice enough and the 1 bedroom is adequately sized for a small family.
But you'll be hard pressed to enjoy that because the hotel has loud live music 6 days a week (travels easily up the stairs and outside) and is invaded by rude, obnoxious people.
They only wake up at 7 to throw their tasteless towels on the pool loungers, and from then till around 10, you can enjoy the pool - but the rest of they day, expect small kids to spit on you, big kids to use the entire pool as their rugby ground amongst families and couples (absolutely no shame in hitting us repeatedly), and just generally no space from inflatables and soaking people.
One of the life guards did try to stop it repeatedly, but the adults just didn't care! Unbelievable!
And the smoking! The hotel isn't smoke-free!!
Many guests smoke by the pool and on the balconies, so you have to be lucky to use your own balcony freely!
The balconies between rooms aren't separated that well (see pictures), so you see and hear your neighbours.
And if not them, the pool people are loud until the live music starts.
We had sewage in the sink cabinet and a faulty toilet, but the reception and cleaning staff was nice and quick about. Generally cleaning was good too.
Manuela Saunders
Stayed 4 nights. Had a small apartment with a very small kichenett, 2 hotplates , a microwave and a kettle. No oven. The extractor van and light above cooker wasn't working❌. No safe in room, have to pay for extra. Had the worst view, to the wall and down to the bins😒. Noisy every morning, bottles being thrown in the bin from the bar/kitchen, people talking loudly. Not much daylights coming in due to the wall. Can't sit on the balcony as it's very depressing and smelly from the bar/kitchen extractor fan🤢. About half the hotel with an awful view. Totally the worst view and room I ever stayed in👀. Asked for another room the next morning but was told I can pay extra for an upgrade. TV didnt work at all!👎🏼 Noisy people in the rooms next door, not great sleep.
Hired bikes for the following day, collected keys to discover 3 of the 4 bikes had flat tyres, bend wheels and broken baskets. Refund requested, no bike rides 😔.
Positives: staff were all friendly and rooms were made every day. Location is great, beach front and bus stop near the entrance which made trips to port d' Andratx and Palma very easy. 👍🏼
Personally, I can not recommend this hotel and wouldn't stay here again. Quite pricey for what you get. Much better options available in the area. 👎🏼
Overall only 2 stars, would have been less if location wouldn't have been great 😃
Anthony Seed
Not long returned from a family holiday, me, my wife our 2 boys and the in-laws. We split our group across two rooms.
The rooms were basic but did the job. Each room was 3 single beds all pushed together. There was a small table inside the room and one out of the balcony, both with 2 chairs. A small TV with a few channels that we didn’t use, an aircon unit which worked great, although when on it pumped hot air across the balcony which wasn’t pleasant.
‘Kitchen’ facilities were minimal, a kettle, toaster, a small 2 ring electric hob, small sink and a fridge.
The washroom was a good size but very poorly laid out, the shower tray wasn’t fully secure and when in use splashed water across the toilet and floor.
Oh and the view… a wall, I’d recommend booking a sea view if you’re bothered about looking out from the balcony.
As for the rest of the hotel, can’t complain, the staff were accommodating and polite, the drinks at the bar were well priced and the food was tasty.
The pool is a good size with a shallow area sectioned off for little ones. There’s a lifeguard on duty but if you like lazing in the sun, be prepared to pay for a lounger and there aren’t many to go round.
There’s access to the sea although no shallow area or beach, just concrete steps with a couple of small ladders.
Julie Spry
A great apartment complex with a great view of the sea.Globales apartments are in a great location in Santa Ponsa. The complex has a good restaurant, bar and pool. It also provides evening entertainment. I recently stayed here for a week and the apartments and complex are spotlessly clean. The cleaners cleaned the room every day and provided clean towels. A great place to stay near to many restaurants, bars and shops.
Leeann Annan
Just returned from a few days here. Honest genuine feedback, location is beautiful. Sea view room is a must. Main reception staff were a little hostile, however the maids/and front of house bar staff worked endlessly & were extremely kind & very friendly, nothing was to much trouble. I have to say the food that was served not only to us but I seen other dishes too were exceptional. Hot , freshly cooked & delicious. The paying for sunbeds wasn’t an issue for us it deters people from holding them hostage all day with towels. The pool area was clean & tidy slightly cramped when busy but no issue. Hotel rooms slightly outdated, our shower door was broken but we worked round it. Clean towels every day. Overall a really lovely stay
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