Gabriel Craciun
In my opinion it is not a 5 star hotel, maximum 4 stars, the beach is only stone, to enter the sea you need special shoes, it is not suitable for children because the sea is deep. The sheets on the beds are not changed every day, they just arrange them and that's it, nothing more. If you tell them to change them, they will change them. For Ultra all inclusive it is not worth paying because there is nothing extra, it is the same as all.inclusive, extra money for nothing. The food is enough but the same every day nothing different. A 5 star hotel should have a natural lemonade and a fresh fruit, but they do not have it, if you ask for lemonade they will give you a Fanta lemon juice, fresh juices are (store-bought juices) that have nothing to do with fresh juices.
Trudi Marsden
This is by far one of the best hotels I have stayed at. It is a Greek run hotel chain, the staff are so friendly and welcoming. Not too big, and a real home from home giving you an amazing holiday. The food at the buffet is great, with lots of local favourites and as a coeliac the gluten free labelling was top notch. Plenty of options for veggie and GF which is not always the case. Can't praise the place enough. Private beach great albeit no snorkeling since the north coast bears the brunt of the sea
Javier VM
The hotel is certainly pretty but this is not a 5 star hotel in my opinion. The majority of the staff are super friendly and that is probably what is the best of this hotel.
The beach is rocky and not as pretty as many other beaches closer to Chania for example. The food provided is very average, thankfully Alexandros taverna is near where you can get authentic Greek and Cretan cuisine.
Please DO NOT upgrade to All Inclusive Ultra for the price it is not at all worth it.
The rooms are ok.
Benjamin Perelle
Do not book this hôtel .
Basic room with old school facilities . SPA is in a pretty bad state . Today had the worse expérience in a hôtel . Booked a tennis court and racket. À brunette from the réception litterally came on the spot and accused us of strealing their material that was landed by The other réceptionist 1 h before. No apologies just an angry face that shows all the respect they have for their client . One thing for sure Will never Côme Back to this place . Leaving my holidays with a pretty bad expérience
Ally Edwards
Highly recommend this resort.
Beautiful complex, staff are amazing and are so kind & attentive. Rooms are just what you need, large pool area and plenty of sun loungers. Situated next to the sea (stoney beach) public transport is easy to navigate.
Restaurant staff are incredible and work so hard to ensure a great dining experience. We had a fantastic stay. Recommend visiting lake Kournas pedal boating with turtles & snorkelling to see sunken ww2 areoplane!
Treat yourself to a spa treatment, you won't be disappointed.
No complaints *****
My Booking
