Gabriel
⭐️⭐️☆☆☆ (2/5)
I have stayed at many 5-star resorts, but unfortunately Annabelle Beach Resort was one of the biggest disappointments.
The biggest issue is the lack of sunbeds. Between 9:00 AM and 5:00 PM, it is almost impossible to find a free sunbed at either the pools or the beach unless you reserve one very early in the morning.
The food is below the standard expected from a 5-star hotel. The selection is limited, repetitive, and nothing really stands out. The all-inclusive drinks are also disappointing, and having to pay extra for most cocktails is not what I expect from a resort advertised as 5 stars.
Another major problem is the pool bar, where there is often only one staff member serving everyone. This results in long queues and unnecessary waiting times just to get a drink.
The staff are friendly, and the gardens are well maintained, with a nice beachfront location. However, these positives are not enough to make up for the overall experience.
In my opinion, this hotel is closer to a 3.5–4 star resort than a true 5-star property. Unfortunately, I would not return and cannot recommend it to anyone looking for a genuine 5-star all-inclusive holiday.
Karolina Gołuńska
We spent 2 beautiful weeks at Annabelle Beach Resort. Localization is amazing. From the hotel area you can easily get to an amazing beach. Hotel itself has 2 big pools where together with the beach area, everyone can find a space to enjoy sunny days. Food was great, everyday something new popped up in a menu. Everyone can find something fitting in their preferences. Hotel has its own very cosy vibe. At the very last, the crew working there is incredibly friendly, always trying to give you a bit of an attention even when they are busy. If you are going to spend some time in the area of the pool bar close to the beach, you are going to be stunned by amazing Valia working there. You will always feel very welcome by her beautiful smile and a will to provide you best possible service.
Amazigh DZ
This was the most horrible holiday of my life. The whole 10 days of our holiday the beach was closed because it was so windy I couldn't swim and the beach is full of slippy rocks you can't swim. The swimming pool is full everyone wakes up fights over towels and run to the sunbeds to reserve them all, absolutely no space, there is never any towels left and they're not washed well. the food is horrible they just have week old fish and fruit from tins, i ate spaghetti for 10 days and there was bugs crawling in the bread i think the food was the worst part of this holiday, the juice cups were tiny i dont know if they were trying to save money on juice. The rooms are dirty. No entertainment just walking around. They just gave you one bottle of water on arrival and if you wanted more water is was 4 euros, they didn't change the bed sheets and the amount of stairs you have to go up just to get to your room exhausting. The staff aren't really nice. The only channels they have on the TV in the room is just news channels there is nothing but news to watch and rooms don't make sense very very dirty shower I had to wear the slippers in the shower because the floor is brown and where the water runs it's white, tap water is dirty and towels are brown with dirt. I do not recommend this holiday I has to spent 600 euros in town to eat real food. It is so busy can't even get a sun bed. I can't belive this holiday is 5 stars
Gintare Urbonaviciute
I stayed at Annabelle Beach Resort and unfortunately had a very disappointing experience.
The room cleanliness was unacceptable — the floors were very dirty, and there were small bugs on the tables. Bed sheets were not changed daily, which is something I would expect from a hotel of this level. Housekeeping also did not bring water regularly. We even had to ask for slippers and bathrobes ourselves, while other guests seemed to receive them without asking. We tried leaving tips for the housekeeping staff hoping for better service, but nothing improved.
The hotel itself felt quite boring and poorly organized. There were not many activities, and overall it did not live up to a 5-star standard at all. The spa was very expensive, and surprisingly, many things required extra payment despite us having an all-inclusive package. The cocktail and drink selection was also very poor.
There are a lot of stairs throughout the property, which makes getting around inconvenient. The beach is rocky and not well maintained, making it uncomfortable for swimming.
On the positive side, the food was quite tasty with a good variety, and I have no complaints in that area. The bar staff were also friendly and pleasant.
Overall, I was very disappointed with this hotel. I have stayed in lower-rated hotels that provided a much better experience than this one.
Jonathan Prat
A very disappointing experience for a 5-star hotel.
The check-in was rushed, with almost no information about the restaurants, opening hours or hotel facilities. We were simply given the keys and left to figure things out ourselves. We were also asked to pay the tourist tax immediately, while still carrying our luggage and before even having time to settle in.
Beach towels were already unavailable at 3 p.m. on our first day, and reception showed very little willingness to help find a solution.
The beach loungers and umbrellas are rusty and damaged, while those around the pools are insufficient and also in poor condition. By 8:30 a.m., most loungers were already “reserved” despite nobody using them. The lifeguard at the upper pool spent a lot of time on his phone and seemed more interested in policing children than properly monitoring the pool.
The room was nothing like the photos: old and damaged furniture, broken lights, garbage smell on the terrace and a sewage smell in the bathroom. Housekeeping was very disappointing — the floor was never swept during our stay, sand remained on the floor from the second day, the bathroom sink was rarely cleaned, and the toilet was not properly cleaned throughout our stay.
The restaurants offer plenty of choice, but the food is repetitive, with almost the same dishes every day and little variety. The juices are heavily diluted with water, and the tables are often sticky and poorly cleaned. The restaurant service did improve during our stay, with the waiters becoming friendlier and more welcoming. The restaurant manager was always pleasant, helpful and very responsive.
Some positives: the bartender at the upper pool was extremely friendly and professional. The mini-market is also very convenient, and the staff there were genuinely warm and welcoming. The hotel itself is beautiful and has a calm atmosphere, which allowed us to relax despite the issues.
Overall, we simply don’t feel this hotel deserves 5 stars. We would rate it a maximum of 3 stars. With better maintenance, housekeeping, service and a more welcoming approach, it could be a much better experience.
