Anne Bui
I stayed at Disney BoardWalk Inn from May 30 to June 6 at Club Level. I felt very welcome from the security to bell service as well as club level staffs. I got the upgraded from resort view club level to deluxe room club level with the boardwalk view. The beds were very comfortable and I slept very well. Disney Boardwalk Inn had the best cast members since they were very friendly and helpful. It was a joy to see how the cast members interacted with little kids. Disney Boardwalk Inn had the best location since it was only a 7 minutes walk to Epcot and a 12 minutes walk to Hollywood Studios. We enjoyed our stay very much that we will return to Disney BoardWalk Inn in the future.
Courtney Greeley
Disney’s BoardWalk Inn is absolutely top notch. From the moment you walk through the doors, everything feels polished, welcoming, and quintessentially Disney. The resort is beautifully themed, the rooms are comfortable, and the location can’t be beat with easy access to EPCOT and Hollywood Studios.
One thing that really stood out was the scent throughout the hotel. It is absolutely intoxicating in the best way and instantly makes you feel like you’re somewhere special. It’s one of those little details that makes the experience unforgettable.
The BoardWalk itself is full of great restaurants, entertainment, and incredible nighttime atmosphere. Every Cast Member we encountered was friendly and helpful, making an already amazing stay even better. This is easily one of the best Disney resorts, and I can’t wait to come back.
Dené Williams
First time at Boardwalk and it was a pleasure! Our room was great (bathroom needed some extra cleaning, but we let them know). Proximity to parks and other resort food was great. Service was 10/10, they went above and beyond to celebrate us on our 30th anniversary!
The main downside for me is the food situation. You must walk outside a ways to get to food (as opposed to other Disney resorts, which have their “food court” areas inside, just off the lobby generally). This was a pain when it was raining during our visit. Also the food nearby is mostly very expensive. Pool bar had sandwiches, but we were told there was no kitchen—they were made off-site and brought in, so weren’t fresh and were soggy. Just not enough reasonable choices. A little disappointing for a “Deluxe” property with a high price tag.
Sports Kid
This was a trip for just myself and my husband. I requested a room near an elavator and a king bed. We got neither. We actually got room 3202 the furthest room down a very long hallway the last room past 86 other rooms. Our view of the courtyard was nice unless you looked to the left which was a concrete wall with the dumpsters, employee trucks, golf carts and loud banging at 6am and 8am. Our trip was to get away from it all and relax and sleep in which wasn’t possible. I asked to have the room changed and was told there were no more king beds and there were rooms closer to the elevator but they weren’t clean so we’d have to go back get out things and bring them to storage until they told us the new room was ready so we’d just stayed. Our meals at both sit down restaurants were amazing, we enjoyed the pool and the pool bar, the boat to Epcot was great and the bus to MK was quick. Not getting either request and putting us in the last room so far away with loud banging early mornings was not great. That hallway also need painting and some refurbishment as well as the bathroom door in that room has to be slammed in order to close. In a deluxe Disney should do better. Stayed at Boardwalk once before and loved it, we also loved AKL and GF. Probably last stay at Boardwalk.
Gregory Engeler
Our recent stay at the Disney’s BoardWalk Inn Garden Cottage Suites was nothing short of magical. Tucked away behind the convention center in their own peaceful little corner of the resort, these cottages truly feel like a hidden gem at Walt Disney World. With only a small collection of cottages surrounding their own quiet pool area, it felt secluded, relaxing, and incredibly special.
Our suite was absolutely perfect for our little family. The two-floor layout gave it such a cozy and unique feel, and having our own private gate and patio area made it even better. It genuinely felt like staying in a tiny slice of paradise right in the middle of Disney.
One of the biggest highlights of the trip was the included club level access at the Innkeepers Club. Located on the 4th floor near the Garden Suites, it added such a luxurious touch to the weekend. The food offerings throughout the day were delicious, but what truly made the experience unforgettable was the Cast Members working there. Every single one of them was warm, welcoming, and incredibly kind to our son. He absolutely loved the attention and interactions, and the staff made him feel so special every time we visited. Those magical little moments are what Disney does best.
This trip was to celebrate my wife’s birthday, and honestly, we could not have picked a more perfect place to celebrate. Between the peaceful atmosphere, amazing hospitality, delicious food, and nighttime strolls along the BoardWalk, the entire weekend was unforgettable.
The Garden Cottage Suites are truly one of Disney’s best kept secrets, and we will absolutely be returning. Thank you to the entire BoardWalk team and Innkeepers Club staff for such a magical experience!
