Justyna Busko
⭐ 1/5 – The Worst All-Inclusive Hotel I Have Ever Stayed In
I am extremely disappointed with my stay at Club Cala Romani. This was, without a doubt, the worst all-inclusive hotel I have ever experienced.
The food was absolutely terrible. The quality was so poor that it felt more like prison food than food served in a holiday resort. Breakfast was exactly the same every single day with very little choice. The snack selection was even worse – every day it was basically tuna, bread, onions, vegetables, and the worst-quality burgers I have ever seen.
We paid for an all-inclusive package, but we ended up eating out at restaurants almost every day because the hotel food was simply not edible. As a result, we spent a lot more money than planned, which should never happen when you have paid for full board and drinks.
The service was also disappointing. Some staff members at the bar were unfriendly and often treated guests without basic courtesy or a welcoming attitude.
Another shocking issue was the Wi-Fi. I have stayed in many hotels over the years, and this is the first time I have been asked to pay such a high fee for internet access. In today's world, free Wi-Fi should be a basic service.
The coffee was awful as well, tasting like the cheapest instant coffee powder mixed with water.
I have travelled extensively and stayed in many hotels. Some have been better, some worse, but I have never experienced a hotel operating at such a low standard. I have never felt the need to leave a negative hotel review before, despite staying in many different places, but in this case I feel people should be warned before booking.
I would not recommend this hotel to anyone, especially those expecting a genuine all-inclusive experience. It was a very disappointing holiday experience and certainly not worth the money.
Tara Allcock
We checked in late and there was a queue so we had to wait a while so we were exhausted when we got to our room. Room was very basic but it was clean and a place to sleep. We had a sea view so I was happy about that. Food was good. Pools clean . The beach nearby was stunning. The staff worked their socks off they were amazing! Just one young receptionist that had attitude with me but I didn’t let it ruin my holiday. All on all we had a lovely time.
A D
Great week there as usual, friendly bar staff, friendly reception. Just the manager Alisia needs to be a bit more helpful, it just looks like she pushes her duties onto other people (it helps I speak Spanish). The food is manageable and the smell needs to be rectified in the food area, but other than that it was great. Will be back in August.
Thank you to Joanna at reception who was very, very helpful.
Dudley Prosser
Overall, we had a brilliant holiday and made some amazing memories. The hotel was spotless throughout our stay and the housekeeping staff were always friendly and helpful. Our room was perfect for what we needed and the double shower was a lovely bonus.
The pools were clean and well maintained, with lifeguards always paying attention and keeping an eye on things. We had read lots of reviews beforehand mentioning pool closures, but during our entire stay all three pools remained open with no issues at all.
As quite fussy eaters, we were pleasantly surprised by the food options available. There was always something to eat, with plenty of choice at breakfast, snack times and dinner. The restaurant staff worked incredibly hard every single day and were always polite and welcoming.
What really made this holiday special for us though was the staff — especially Enrique at the bar. Enrique was genuinely one of the nicest, funniest and most professional members of staff we have ever met on holiday. Even with a language barrier, he always made an effort to speak with us, have a laugh, and make us feel welcome every single day. He worked unbelievably hard, especially during busy periods, yet always stayed smiling, friendly and patient. Staff like Enrique are a huge credit to the hotel and honestly made our holiday even more enjoyable.
We also really enjoyed the daytime entertainment around the pool, especially the saxophone performer, who was fantastic. Mia from the children’s entertainment team was also brilliant with the children and always full of energy.
The location of the hotel was ideal, with a private walkway to the beautiful cove beach and plenty of nearby shops, restaurants and nightlife within walking distance.
Overall, we had a genuinely lovely holiday. No hotel is perfect, but we felt the staff worked incredibly hard and deserved recognition for the effort they put in every day. Thank you again to Enrique and the whole team for helping make our stay so memorable.
Jaxon Christopher
Loved every second of my stay at Club Cala Romani, from the moment I arrived it felt smooth and welcoming.
Upon check-in, I was so impressed at how quick and easy it was, it honestly felt like I never had to wait at all.
Knowing how check-ins can drag sometimes, it was refreshing to be settled in so fast.
Everything about my room was amazing, spotless, and even came with a lovely special treat waiting for me.
Let me say, Naim was fantastic, friendly, helpful, and one of the most down-to-earth people I’ve met.
On reception, Anna and Joanna were both incredibly kind and guided me whenever I needed help exploring the area.
Very grateful for their warmth and patience, they truly made my stay even better.
Even though the food was a bit basic, that didn’t bother me because I wasn’t really there for the food.
Sometimes I would just grab a pizza or burger and eat in the room, occasionally some Bulgarian treats.
Plus, there’s a beautiful beach just down the green path, peaceful, scenic, and absolutely worth the walk.
Every moment there felt calm and special, the perfect place to unwind.
The whole atmosphere of Club Cala Romani was welcoming and full of good energy.
You can tell the team genuinely care about making guests feel happy.
All in all, an unforgettable stay that I’d recommend to anyone — can’t wait to come back! ❤️