Catherine Darler-Ballard
Our apartment was clean, a good size and had everything in it we needed. The cleaning staff were thorough and respectful of if we were in or not. Everyone was friendly and welcoming. Reception staff were helpful and I always felt at ease if I needed to ask them something. There was always someone on the desk too. The shop on site was well stocked and so convenient. Lovely pool and bar area. We loved every minute here and would definitely come back again.
Bruno Ribeiro
Great stay at this hotel. I Cant understand those low ratings...they do the best for the money we pay.... would definitely come back, and I hope I can do it soon 😀
I was in a all inclusive stay, food was pretty good, some times things repeat, but there is always plenty of choice.
Thanks to all the Vistaflor team!
Gall George
Our stay was excellent! The accommodations were clean and comfortable, providing everything we needed for a relaxing holiday. What truly made our experience special was the staff - everyone was incredibly friendly and attentive. I must give a special mention to Fran at the bar, who went above and beyond by helping us when our car broke down. His assistance truly saved our day! The convenient location gave us easy access to explore the area. Highly recommended
Robina Robinson
Just returned from Vistaflor, Maspalomas. 4th time I’ve been here as I love the location and atmosphere in the hotel. The staff are very welcoming and helpful, the accommodation, pool and pool area is kept spotlessly clean. The entertainment and animation team were excellent this year. Thank you Jonathan and team for the hard work you put in. I thoroughly enjoyed the aqua fit and stretch yoga. The food is varied and plentiful (we went all inclusive) though I agree that the hot food could be warmer. My husband microwaved his. The staff in bar and restaurant are excellent. I’m looking forward to returning in October.
Nigel Hawes
How a hotel deals with a problem is the true measure of its quality and arriving late due to a delayed flight we were mistakenly allocated a small one bedroom bungalow instead of the two bedroom accommodation we booked due to having a teenage son and daughter. In fairness at 11pm with only security on duty there was nothing they could do.
However on raising this with them the following morning, the hotel moved mountains to resolve the problem and not having any two bedroom accommodation available, they swiftly cleaned and gave us the next door bungalow for the duration of our stay! We go abroad twice a year and have never witnessed such apologetic and priority treatment.
Having spent a week here we simply cannot fault this place. Everything is immaculate, and our cleaning lady Claudia is a bundle of smiles and chat. The food, whilst perhaps slightly limited in choice is first class and there was always something delicious for us. All staff are friendly and helpful but one stand-out was Nourdin, who entertained us every mealtime with his wit and charm. I've never seen anyone work so hard yet always cheerful, I hope the management team are aware of what a credit Nourdin is to this hotel!
The pool is large and there's a buzzing shopping and commercial centre (Yumba) a few minutes walk away. For trips further afield our hire car proved useful and whilst parking at the hotel is limited, there's loads of street parking nearby.
This has been a fantastic week on a glorious little island with perfect weather and we're very grateful to everyone involved in making our stay here memorable!