Shaun O'Gorman
Just arrived home after a weeks stay .
Great location, close to resort centre and Mogan Mall. About half an hour to the beach. Rooms are large , and the balcony was massive. Price included air-conditioning and safe hire for a week , so great value .
Great little bar and cafe in reception.
A couple of minor things. Had a voucher for a discount on breakfast, but this discount only applies if your having breakfast for the length of your stay. Cost two of us €19 for breakfast one morning, and it is usual fair.
Finally, there was a very unpleasant smell in the room for a couple of days . I thought it may have gone after a day but lingered. Once I informed reception, she arranged for maintenance to pop up to the room.
Apparently, it was some stagnant water, lingering in the pipe work . It was sorted quickly with some crystals and was fine for the remainder of our stay.
We would definitely return here at the right price .
Well worth a visit .
Joe Breslin
Fabulous hotel, rooms & Facilities and ideally located in the center of two shopping malls.
The restaurant serves up a great selection of hot & cold food.
Poolside entertainment is first class.
Because of the different levels of the buildings it takes a while to figure out the lifts, but it's well worth it.
Heading back again next year. 🥰
Lee Hambleton
Fantastic hotel.
Great location.
Kids of comfort in the classic one bedroom apartment.
Staff are so friendly and always happy to help.
Food and drink are cheap but good quality.
Will be returning.
Paul Masters
It start with the fact this place is brilliantly located for the Mogan Mall. They provide a gate from the property direct to Mogan Mall.
Another positive is the beds were comfortable as hell. But there wasn't a way of attaching them to stop them moving about. I was with my wife so this was a bit annoying.
Storage is fantastic in the apartment.
We stayed on the bottom floor as this was was with a jacuzzi/hottub........ it isn't a jacuzzi or a hottub.
It was a normal bath outside. The bath had jets.
( We paid extra for this ) Misleading, it was in quite a bad state too. Taps having out of the wall and not that clean.
I thought I'd try and use it anyway.
So turned tap on and because the hot water is in a storage boiler the hot waters runs out quickly. By the time hot water is available the very little you dropped already is cold. Waste of time.
Didn't bother to use it in the end.
I didn't fancy a cold bath.
There is air-conditioning in the bedroom it stays on constantly but is stuck on 19 degrees. It done a job to a certain point but at times we needed it to be cooler. There wasn't anyway to adjust it.
My wife would have a shower then we'd have to wait a while for hot water to top up again for me to have a shower. (Very annoying.)
The rooms are spacious and so is the outdoor area. It had a table two reclining chairs and two sunbeds. Comfortable enough.
The apartment overall were just ok.
Shabby and not in great repair. But functional.
There is a handy gate on ground floor to access the local Mogal Mall. This was very useful.
Pool areas are large but very dated.
Pool bar and staff were good. Very helpful happy to serve.
Breakfast was on the top floor.
We was on the bottom floor.
But of a pain you have to get 3 lifts up to get there.
The lifts were very sensitive at times. ( I'm not a fan of lifts at the best of times )
Breakfast was ok catered for all. Don't expect a high standard of food.
Views from the complex wasn't great. Good if you like buildings.
Lack of a decent sea view.
Overall I wouldn't stay here again.
You can get alot better quality for your money.
Stacey Baynham
We never stay anywhere but the terezamar when we come to Puerto Rico, it’s really clean, friendly with everything you need. It’s also in a great location. The staff are very friendly and also a special mention to the kids entertainment team chico( not sure if that is spelt correctly) but he was amazing doing lots of activities with the kids and they loved it.
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