Tom Brinkley
We had a fantastic stay at Secrets Resort & Spa Lanzarote. The resort is beautiful, spotless, and has such a relaxing atmosphere. Our room was lovely, comfortable, and cleaned to an excellent standard every day, which made our stay even more enjoyable.
The staff were friendly, welcoming, and attentive throughout our visit. The food and drinks were great, with plenty of choice at the buffet and a different theme each night, which kept the dining experience varied and enjoyable.
Activities could be booked easily through the Hyatt Inclusive Collection app, making it simple to plan and make the most of our stay. The evening cocktail demonstrations were a real highlight for us and became something we looked forward to each night. They were great fun and a fantastic addition to the evening entertainment.
A special mention to the resort’s resident cats, who added so much charm and made our holiday even more memorable. It was great to see them being so well cared for, and they truly added to the warm and welcoming atmosphere of the resort. They were such a wonderful part of our experience and may just have been the extra special touch that makes us want to return again in the future!
Thank you to everyone at Secrets Resort & Spa Lanzarote for such a wonderful holiday and for creating so many happy memories.
I
I’d definitely give this hotel 5 stars! We had an amazing stay at Secrets Lanzarote. The entertainment and activities were brilliant and at no added cost to your stay. This meant there was plenty to do throughout the day and evening they held beautiful live preferences which was so lovely to watch. The spa was incredible and one of the highlights of the trip – such a relaxing and unique experience and they offered us a free voucher for one day which was just so kind and generous.
The hotel has three different pools, so there was always somewhere to unwind, and it was great that they showed football in the halftime bar as the World Cup is going on! What really made the stay special, though, was the service. Every member of staff went above and beyond to make us feel welcome and valued. You genuinely feel special here, and it’s obvious that they really care about their guests.
The only downside for me was the food selection for vegetarians, which could definitely be improved. There weren’t as many exciting options as I’d hoped for. However, this wasn’t enough to take away from what was otherwise a fantastic holiday as the marina was only a 10 minute walk with amazing food choices and they also hold a Friday market in the morning every week which had such beautiful dresses and creative trinkets.
Overall, a wonderful hotel with outstanding service, great facilities, and a fantastic atmosphere. I would happily return and highly recommend it to anyone visiting Lanzarote and it’s only a 15 minute drive from the airport. ⭐⭐⭐⭐⭐
Mrs Slee
Absolutely fabulous. Our 3rd visit and highly recommend if you want undisturbed luxury. From reception on check in, housekeeping towels etc changed every day, mini bar topped up daily. Food and waiting staff excellent. Evening entertainment top quality, waiters continually checking if more drinks needed. Can't wait to come again
Dawn and Jeff Slee
Wales
X
Lizanne Allcock
As soon as you arrive, you're greeted by smiles from the reception staff, particularly Veronica. The Guest Experience Team are phenomenal, especially Carla who seems to be omnipresent 😂😍. If there are any issues, Carla and the rest of the team and staff will do their best to help.
It was our third visit at the end of April 2026 and we are already booked to return later this year. There was some work going on to the grill restaurant, but it didn't impact our holiday greatly, as most of the noisy work was finished.
Rooms are fabulous, shower superb, sunbeds are cushioned unlike some hotels and the food selection is very good.
We love the fact that you don't have to book sunbeds or restaurants, it makes for a much more relaxing holiday! Never a problem finding a sunbed!
Well done Secrets Lanzarote 👏⭐👏⭐
Debbie Woodward
This was our sixth visit to the resort and yet again, it exceeded our expectations!
We booked preferred swim-up suite all inclusive and it was perfection yet again. Super comfy beds, amazing power shower, spacious and luxurious with a perfect view of the sea.
The guest experience team were fantastic from pre-arrival to departure. Our suite was exactly as requested as a mother & daughter both wanting our own space and the attention to detail was outstanding with a bed in the lounge for my daughter. A massive thank you to the team with a particular shout out to Carla & Valentine. Laura, yet again, was just amazing though and we cannot thank her enough for making our stay so perfect! She really cares and does everything with such passion. A true ambassador for Secrets ❤️
Food and drinks were wonderful across the resort. Thank you Javier for your leadership, supported by your staff, and for the quality & attention to detail. A special thank you also to Selene & Fernanda in The Lounge for their fantastic service and quality of drinks, they really are assets to the resort.
Already booked our 7th & 8th visits, and we have high standards! Everything about this resort is perfection, elevated by the staff!
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