Pavel H
I’ve stayed at Seaside Los Jameos several times, and that alone shows how much I enjoy this hotel. It offers a combination of comfort, beautiful surroundings, and services that keep me coming back. Honestly – while the hotel deserves five stars, my repeated visits have also given me the chance to notice a few minor shortcomings that might go unnoticed on a first stay.
Let’s start with the positives – and there are many. The food is excellent, the overall atmosphere is very pleasant, the beachfront location is ideal, and the gardens… simply stunning. Every return to this place makes me fall in love all over again. And maybe it’s precisely because I love this hotel that I feel encouraged to be a little more critical – with the intention of offering honest feedback.
As of summer 2025, the hotel is undergoing renovations, so some of the points I mention may soon be outdated. I’m really looking forward to coming back and seeing the improvements.
Minor downsides:
The sauna is only accessible from age 15, which feels like an unnecessary restriction. It’s a minor issue, but one that families might appreciate being reconsidered.
All-inclusive guests don’t receive wristbands. Carrying the card around in swimwear isn’t very convenient – a simple wristband would be much more practical.
Afternoon snacks are quite limited – I’d appreciate the addition of fresh fruit or light vegetable salads to the selection.
Service at the beach bars can be slow, with long queues and extended waiting times.
There’s no self-service option for the afternoon snacks, which could help avoid the long wait at the bar.
Outdoor table tennis is not ideal – only concrete tables are available, which don’t provide a proper bounce for the ball. In addition, the area is exposed to wind, which often disrupts play. A partially sheltered space with standard indoor tables would make the game far more enjoyable.
That said, none of these issues significantly spoil the overall experience. If I could, I’d give the hotel 4.5 stars – for now, I’m giving it four. But I’m hopeful that after the renovations, I’ll gladly raise that to five.
Oxana Blokhina
Terrible experience with your hotel!!! TUI just informed us that your hotel delayed opening, less than 36 hours before our arrival!!! I do not believe that you did not know about delays with opening one week ago, reassuring guests that you will open and welcome guests! Lack of commitment, service, and honesty from your side leads to stress and disappointment 36 hours before the holiday! Never again will I consider booking your hotel!
Its Me
We went here in 2023 and it was by far the best hotel we have been to, ever! at the time I had a couple of niggles but they were totally petty things compared to the overall holiday experience I've got to say the hotel and food was beautiful the service, excellent and the location is perfect, and I'm would return in a heartbeat. In lanzarote it's a lovely haven.
Dominique Llewellyn
What can I say! I was well and truly looked after. The service was 10/10. My light was out on my balcony it was sorted straight away. Anything I asked for in addition to my stay, again was dealt with promptly. The staff...the friendliest I've ever experienced. It was my birthday and they all made a big deal :)
The food plenty of choice and absolutely everything was cooked and seasoned to perfection. There wasn't 1 thing that i didn't enjoy and i can be picky. The room was a lil dated but they are undergoing renovations over the next few months. Rooms cleaned daily. Location great. Beach,shops and bars not even a 2min walk. Overall I had an amazing stay and will definitely be returning especially as I promised the bar staff ;)
James Evans
I recently stayed her for the weekend and this is my second time at this hotel. This is the most welcoming amazing hotel. The food is great, the drinks are great, the entertainment is great the staff here are amazing. The lady on the steak/chicken griddle is so lovely and is amazing at cooking a perfect steak. Honestly there is nothing to complain or moan about. It’s lovely and quiet and just perfect for a relaxing break. Thank you to everyone who made my weekend stay relaxing and stress free and I will be back again for many more stays.