Richard Wakelin
A wonderful hotel, with a lovely layout to the rooms. We stayed in the one-bedroom famoly apartment. The staff provided an excellent, warm and friendly service, especially the reception staff who were extremely helpful with all of oir enquiries, including booking taxis and excursions on our behalf. The children's facilitoes are excellent and the mini club and mini disco are well run. The hotel is well located in a quiet area but with the main town easily accessible by bus or taxi (at very reasonable rates) and also on foot via a beautiful coastline walk, with wonderful views.
Rachael Boswell
We stayed for 7 nights as a family of four with a 5yo and 1yo.
The pool areas are great, definitely need some TLC with some tiles being loose or having fallen off but this didn’t impact our overall experience.
The all inclusive drinks were good- not just local drinks- Coca Cola soft drinks, Amstel beer and good wines.
Food could be better, of our 7 night stay we struggled to find a full meal on two nights, we are not overly keen on fish and the restaurant seemed to be full of fish options every night. I also think allergens could be a problem here, I overheard another guest asking whether a dish had nuts in to which she was told no only for a second chef to overhear and correct the first chef. There is allergen information displayed near the food on digital signage but it was not always easy to tell which sign belonged to which dish.
We stayed in a junior suite which overlooks the sea, I would recommend this type of room. The view was beautiful. The only downside was that in an evening you could hear all of the entertainment from the hotels on the other side of the bay, again this was outweighed by the lovely room and view. The beds were very comfortable especially the long memory foam pillows.
We used the free beach shuttle once which was punctual and convenient.
We also used the kids club once so our children could use the small softplay. It was clean and the staff were very friendly.
Unfortunately our last day was very difficult as we had a late flight and the hotel refused to extend our all inclusive until our departure. We had it until 3pm for this still left 5 hours which we were unable to eat or drink without paying. I felt this was unacceptable considering we had arrived so late on our first day that we hadn’t had anything at all. Because of the customer service during that last day I would be hesitant to book here again. It seemed you were treated very well as long as you were a guest, but once check out hit they did not care for you at all- even with two young children.
Jay S.
5/5 — Amazing stay in Lanzarote!
We had the best time on our Lanzarote trip with Trene, Pinky, Jose, Vane, Landrca, Bonnic, and MiCHAEL—the weather was perfect, the beaches were beautiful, and there was something for everyone, from relaxing pool days to exploring the volcanic landscapes. The whole trip was filled with great food, unforgettable sunsets, and so many laughs with our family.
A big thank you as well to the wonderful hotel team Alewsia papalia, Ivan, and erlien hanyinzon. From the warm welcome to the friendly service throughout our stay, they helped make everything feel smooth, comfortable, and special. Loved the Seaview suite.
Would happily recommend this place to anyone planning a Lanzarote holiday—and we’re already thinking about coming back. Thank you all the hotel staff from our kids 💙
From (Vejay) and family
No Scotland, no party. 🏴
kerrys king
Another excellent stay here at the Mirador. We were here for a month, staying in a side sea view room.
It was kept spotlessly clean by the lovely maids.
There was a refurbishment to the dining room for a few days when we arrived, it’s all been redecorated, acoustic sound resonators added to reduce noise, banquette seating, which makes the room less canteen like. New tables and really comfortable chairs , we loved it !
There are mixed reviews on the food and I think some of the comments are unfair.
Breakfast is lovely, freshly squeezed orange juice, lovely breads, hot items, great egg station. Fresh fruit, yogurts, pastries, continental cheeses and meats, cater for everyone.
Evening meals were also varied and plentiful, although it is a weekly rotation, which some may find repetitive. Canarian night is great, every night there are stews, meat, fish and vegetarian options.
The pool area is lovely, and plenty of sunbeds available, towards the end of our holiday though guests started to reserve their beds at ridiculous o’clock !
All the staff are welcoming and helpful, Daniel on the bar is lovely and remembers your order. Reception staff can’t do enough to help, along with the lovely porter whose name escapes me …
All in all a lovely holiday , looking forward to going back, thank you all
Zach S
Stayed for a week, nice location and a short taxi ride into the town for about £5. Not a lot to do at the hotel though and could do with an update in a few areas but was very clean and tidy, food was a massive let down would not recommend the all incluse for a vegetarian as not many options and they like to hide meat and fish in everything. Also there wasn't signs for a lot of items and no one really understands you when you question it. Did not feel I got my moneys worth with the all inclusive. Couldn't fault the reception staff though and the beds were incredibly comfortable.