Hotel LIVVO Mirador Papagayo

Mariusz Kuchnik

We spent Christmas at Mirador Papagayo by LIVVO in Playa Blanca and overall had a very enjoyable and relaxing stay. The Christmas dinner was excellent and very well organised — a big compliment to the kitchen team for their hard work and attention to detail. The hotel has a lovely atmosphere, and the location is truly beautiful and peaceful. We stayed in a suite with access to the Privilege Lounge, which was a great choice, particularly for half-board guests. It added an extra level of comfort to our stay. The spa was a real highlight — very relaxing and excellent value at £20 for 90 minutes. The gym is well maintained and perfectly suitable for a basic workout. The animation team also deserves praise. Despite the hotel being quieter during our stay, they remained enthusiastic and welcoming, and we really enjoyed taking part in the activities and games that were on offer. If there is one small area for improvement, it would be housekeeping consistency. During our longer stay, room servicing and bedding changes did not always take place as regularly as expected. We did mention this at reception, and while it didn’t significantly impact our enjoyment, addressing this would make the experience even better. Overall, we had a wonderful time and would be very happy to return to the hotel in the future.

Beat 2020k

First time staying at this hotel and have to say absolutely fabulous. Staff were really friendly and helpful. Angela in kids club was brilliant our daughters took a great likening to her and she was fabulous. Massive shout out and thank you to her in making our daughters holiday extra special. Pool in annexe was great Hotel is really clean Food in main restaurant was excellent Restaurant manager was fantastic really friendly and helpful.(man with ear piece didn't get his name unfortunately) All staff in the restaurant were lovely Daniel in the bar showed what great customer service is. Location was good within walking distance of shops, beaches and bars New year eve meal was absolutely fantastic. Outstanding food and brilliant service Mexican night was outstanding as well Highly recommend hotel Thank you again we will be back in the future.

Jackie Gillam

Loved it here! The hotel is lovely, perfect place to relax. The pool is heated which is amazing! The rooms are spacious and very comfortable and clean. The food is good and the breakfast is wonderful. The staff in the dining room cannot do enough for you. They are so nice. We will be coming back again next year, thank you Mirador Papagayo - see you next year!

Stefan Astley

We stayed here off-season (November) so maybe not a fair reflection of how good this hotel can be in it's prime but we did try to bear that in mind writing this! Ultimately it was OK value for money for the time of year, but I did always feel it could be slightly better, or atleast more transparent about what would be reduced for the off-season before we chose it, as some of the reasons we chose this hotel weren't very good at this time of year. The Good: - Good location, secure and safe. - Staff attentive at mealtimes. It was unexpected to be prioritised as a family of three with a young boy over other adult guests in the entry queue which was a nice touch. - Pools are a nice size, good provision of sunbeds, reasonable temperatures and a lifeguard at each, but caveat below... - Most places nice and clean, the tunnel under the road to get to the family side on the north is a great feature. - Views from the hotel and the coastal path are wonderful. - Plenty of parking, and within walking distance of a nice little play-park and some shops for everything you need. - The walk to the Rubicon Marina is a leisurely 20 minutes, cycling or eScooter would be 5 mins. Walking to Playa is 45-60 mins depending on your pace. - Hotel itself quite quiet during the day, no major activity or traffic in the surrounding roads. - Bar terrace above the main pool is very nice. - You are allowed inflatables in the family pool! - Provision of the baby bed and linen etc was all fine, very sturdy and good equipment. The Bad: - Rooms on the family side are a bit tired. They work and are functional but definitely in need of renovation. - Wouldn't recommend lower floors of the family units unless you have to for access or are a heavy sleeper, as we could always hear the family above moving around through our ceiling or trolley cases being wheeled around on the tiles for the walkway behind our unit. - When we arrived the floor to our room had not been cleaned and was incredibly dusty. After 10 minutes of running around barefoot we had completely icky soles on our feet. They did rectify quickly though, the friendly cleaner came about 90 mins later whilst we were out exploring. - The kids club would only run if you were there at the start time - The soft play is not available for use if they decide to close it or not run it at all due to low demand. - We booked a hire car via reception which they were very happy to do, but there did seem to be a misunderstanding on the start time. Hire car company (Bissaucar) blamed reception, reception blamed the hire car company. Just be wary - My suggestion would be to double check the company they are using and to get some specific details / ask for booking confirmation from the provider. Bissaucar themselves were fine once we started our hire, and are easy to get to if you prefer direct (their office is about 200m north, right next to the supermarket). - No pool bar open on the family side, I guess due to out of season although it did look very closed, almost disused so maybe even not during high season anymore... This meant that for drinks and snacks you have to go all the way through the entire complex to the other pool bar. - About 1/3 of the family area and 2/3 of the main pool area is in shade all day (Early November). This does mean the most sought after sunbeds are snapped up quickly. - Food and drinks mediocre, the usual free for all with all inclusive at dinner times. As another reviewer said, breakfast was best. Lunch was minimal, dinner did get better as the week went on. Almost every other hotel we have been to provided fresh pasta and pizza as a go-to if you didn't like the offered mains, here it was limited. - Staff weren't very good on other languages which did mean building rapport and friendliness with them was tricky. They did seem a little understaffed but very hard working. - Mini Disco for the children didnt start until 20:45 which felt quite late. - The outdoor play equipment near the tennis court is a bit tired. Perfectly safe, but a bit tired!

Diane Reynolds

Lovely hotel, very clean and staff were good. Food was fine certain days better than others. Like the fact they seat you so your not fighting for tables. We liked the location as it was a lovely walk to the marina down the front. Rooms were great and it wasn't too busy for saying it was school holiday.