Nicki Wood
Couldn't fault our stay at the hotel. Stayed for 6 nights. Arrived early to check in and was called when room was ready. Room was clean, modern and had all the amenities you need. Beautiful sea view from room, loved sitting out on balcony early in the morning and watching the sunrise.
Food was good. Lots of choice in the buffet for breakfast and evening meal. Drinks were reasonably priced as we were only half board.
Great location, steps out of the back of the hotel take you straight on to the promenade and to the beach. Fabulous hotel
Clare
The staff are lovely at the hotel and the breakfast had a great choice and the location is very central and 2 minutes to the beach but the hotel is in bad need of a refurbishment, especially the pool view rooms. Our room had a bad smell and the beds sank in the middle, the AC was noisy and didnt actually cool the room, thankfully we could leave the balcony door open. The gym also needs upgrading, it is very small with most of the weights missing, but great location if you want to go for a run. Sadly I wouldn't stay at this hotel again.
klaudia.ewa111
Came here with my family in November. We enjoyed our stay a lot. We had all inclusive which was so worth it. The food was delicious one of the best buffets I have had. Amazing staff especially Eduardo, Abdul and Chema looked after us at all times and even remembered our drinks orders . The rooms were very nice. There is an access to the hotel straight from the hotel which makes it super easy. Would recommend this to anyone .
Stevie B
Hotel is In a great location, minutes walk to the beach, square, shops etc, staff are really friendly and helpful, let down by the room though. Don't get me wrong, room had everything in it but was looking tired, only 4 sockets in whole room none of which were in or near the kitchen area, there was an under counter fridge and microwave/grill, toaster and a kettle. We were b&b and have to say breakfast was very tasty with loads of choice, fresh and hot, ohh, water pressure or lack of it, depending on what time of morning you go for a shower, try and make tea or do anything that requires water, you might or might not get any, we had an occasion where wife was soaked and hair lathered up and water dried up to a trickle, must be a time when lots of folks are trying to do the same. Last grumble, but again a personal one, when laying by the pool I like to relax, read, listen to my music, unfortunately for me, there was poolside entertainment and music playing that drowned my tranquility, I grumbled under my breath but there were loads others that were happily joining in and having fun, would I go back? Prob not, it's not a slur on the hotel, we had a ball in Lanzarote and were looked after but time to try another island.
Diogo Medeiros
For the price, this hotel is lacking in many things.
The rooms are very lacking, there is no extraction so unless you open the window which faces the entryway where all the other rooms are, there's no air flow. The mattresses are so worn out that you can see their curve without sitting on them but after laying you'll be pulled inwards and go down. The nights weren't very comfortable.
Then the meals which have quite a few options, are almost always based on the same things and the quality is very lacking. The replacement is not done as fast as it should and the food is not kept in containers that maintain the food hot which is just basic hotel behaviour and you can find even in 3 star hotels. Besides, the dining room is not very clean, the floors were always dirty and wet somewhere around the food buffet.
The hotel was having construction work the whole time we were there so it was impossible to rest by the pool as they were drilling and hammering the whole day. At least split the day so there are some hours of rest for your guests. Besides, having extremely loud music at the same time as they're working just adds to the cocktail of inability to rest.
The only good thing was the staff which was very nice and welcoming and problem solving. But there's only so much they can do if the organization is not there.
The location is great.
But I don't recommend this hotel.