Fatii
RUN ! THIEVES IN THIS HOTEL !!
While I left my room briefly to get a snack at the hotel, money was stolen directly from my wallet inside the room. Food that I had personally purchased was also taken.
I immediately informed the hotel staff, but they told me after verifying the camera that they could not see the room and claimed that only we had accessed the room after checking the access door and left us without any answer and without doing anything, neither apologize. I find this response insufficient and concerning.
SOMEONE STEALS CLIENTS MONEY/PROPERTY AND THEY COVER IT.
After that I saw in the comments that the same thing happened to someone else in April, this is not the first time nor the last, BE CAREFUL!
A room should be a safe place while traveling but it is not there, if you plan to stay keep your money on you or the car, it is safer than in this hotel.
The cleaning staff see you leaving the rooms in the morning. They know when the room is empty and accessible, and they go inside even when the “Do Not Clean” sign is on the door.
Having my money stolen, including even the small coins, along with my travel snacks is unbelievable! Shame on you.
Chrisi S
I can't understand the reviews here and have to give it one star. I've been here for two weeks and will be staying for a third. I was assured by email beforehand that there would be good Wi-Fi. I specifically asked for it because I wanted to work here. The Wi-Fi doesn't work, and the reception staff keeps fobbing me off with excuses about meetings, further waiting times, etc. Even a friendly smile is no help when it's not working. The hotel is also mediocre in other respects:
- To have breakfast at a clean table, you have to be there by 7:30. From 9:00 onwards, the dining room and the staff are overwhelmed.
- The beds are made up with sheets that are sometimes too big and sometimes too small, so nothing fits properly.
- Towels are changed daily, even unused ones, which is outdated. They could just change the ones lying on the floor.
- We have cockroaches in our room and the reception gave us a spray for them. The lady said they would normally call pest control, which didn't happen.
- There are no parking spaces; you have to find them yourself on the street, which is sometimes very crowded.
- The room windows are drafty.
- The rooms are very cold without heating. There are radiators available at reception upon request.
On the positive side, our cleaning lady is exceptionally nice – but that doesn't solve the other issues. By the way, definitely book a premium room. During a conversation at reception, I learned that standard rooms don't include a kettle, for example. This would cost an extra €10 per day. Changing the pool towels also costs €10, regardless of the length of your stay. The gym is relatively good, but there are no towels provided for it, and you're practically standing in the open in front of the pool guests. Payment must be made at check-in, and therefore no money can be withheld for services not provided.
Jessica Mayhew
A clean, quiet, relaxing place to stay. Rooms come with twin beds, a sofa bed, shower room and kitchenette. Delicious breakfast buffet. Lovely outdoor pool and gardens. Staff are helpful and responsive
David GENET
I have been spending 4 days in this hotel, and i did really appreciate my stay :
- staff and waiters are very kind and friendly
- food was good and varied everyday
- room was cleaned everyday
I do recommend it
Dann
“In the dining area where breakfast and dinner were served, the floor had a plastic covering that was lifted. Although signs said ‘wet floor,’ it was actually the raised plastic. I twisted my ankle and was left in pain. The unpleasant smell was in the entrance area of the hotel, in the hall, and it smelled like urine. The breakfast manager was rude, though the kitchen staff was kind. Reception was excellent with languages. Room cleaning was subpar; I had to ask for it to be redone. Overall, I give it three stars. Regarding parking, it is quite a difficult area to park.”
