Merris Williamson
I really wish I could give this place more stars, the staff were very good, however the resort is in need of TLC. Our room was clean, but there was a couple of drawer fronts not on properly, the wood of the doors looked like it was rotten at the bottom and the balcony sliding door did not want to stay on the rail. That said the room was a generous size with a separate sleeping area, all the bedding was clean and comfortable. The facilities in the room was bare minimum however it was an all-inclusive holiday so I did not even attempt to use them. The food in the restaurant was nothing fancy, but there was plenty of it and something for everyone. There was a chicken paella dish that was particularly tasty and tempted me for seconds. Nothing wrong at all for the main pool area however I did overhear someone say the kids pool was horrific, I was not tempted to go and see for myself. There was entertainment every day and evening, I was just gutted that I missed the bingo on the Monday, not the fault of the resort, the entertainment host was very good at getting people involved in the events. When I booked this resort it was the cheapest all-inclusive deal at the time, for the price I paid it was what I was expecting, it was advertised as a 3 star, and overall this is probably an accurate reflection.
Tj Taylor
Rooms outdated, fan was held in by a screw which looked like a poor botch job, it would make a terrible sound and couldn't use it properly. Front door was rotting away and shower had no power. Food was average but nice variety. Receptionist was helpful, staff often looked miserable and quite rude. Pool guy was a jobsworth. The entertainment team were spot on especially Alvin. Overall good holiday but the hotel needs a lick of paint and some fixes
Chris Williams
My partner and I stayed here for a week in the middle of April. Overall I'd say the hotel was okay for the money we paid.
Our room was rather sparse and definitely needed a refresh. No Aircon and the ceiling fan in the living room/kitchen area had a hole in the ceiling behind it so we were reluctant to turn it on out of fear it would fly off and decapitate one of us. There were also only two electrical sockets in the entire apartment, neither of which were in the bedroom.
We had heard lots of reports of guests rooms being broken into during their stay. Luckily that didn't happen to us but it did put us on our guard, especially after finding out the hotel was also home to full time residents, not strictly hotel guests.
Staff were helpful and friendly, and the food was tasty. My only criticism about the food was that it was a little repetitive, especially breakfast and there wasn't a huge range to choose from. During peak times food was eaten quickly and not replenished at the same rate so you'd often have to wait.
While I can't say I'd recommend the hotel, it wasn't an awful experience for us personally, but I certainly wouldn't be in a rush to go back.
Steff Davis
Staff are awesome, kind, patient and helpful. Overall hotel condition - good enough. Everything was a little past its best and in need of some TLC. E.g.: Some doors warped and/or peeling paint, some tiles cracked, some walls needing repainted, ceiling fans a bit wobbly)
Area very quiet 🥰
No air conditioning.
All inclusive cups are TINY for drinks, 125ml soft drinks, 150ml alcohol with mixer.
Food was ok, Pork every night, not many vegetarian options as most things had pork cooked with it even the fish/seafood paella often had pork/ham mixed in!
Izzy Wise newman
Stayed here for a week and it was terrible experience all round I would not call it a 1 let alone a 3 star you have to pay for a remote,kettle, if u loose ur wristband u have to pay 150£ for adults and £75 for a kids. The entertainment only go on for an hour from 9:30pm, all inclusive stops at 10:30pm then they make you pay for drinks the only good thing was the food. It’s literally a remote location where there’s only supermarket the locals made us feel unwelcome it’s so difficult to get a taxi there. If you are travelling with a baby they provide cots and high chairs but there is no baby changing facilities at all. There not enough umbrellas at the pool. The reception staff are horrible and all have an attitude. They kick you out your room by 10:30am - 12pm cutting off your wristband meaning if you have a late flight out you cannot stay in ur room. probably wouldn’t return wasted 3.5k to stay here. No floats allowed and lifeguard doesn’t rush to you in an emergency