Luca Pîslaru
The staff is very nice. Let’s start with the rooms:the bed from the living room is very uncomfortable and it is hard to sleep on. The bed from our room was comfortable and very soft. The blanket had a little crack. I’ll show you the photo. They don’t clean every day but they do clean every 7 days. Overall, the breakfast was 10/10. A good variety with eggs,desserts and so much more.
Thank you for taking your time to read my review Ona Alborada.
Nelly Surányi
This is the 3rd time I stay in “Ona Alborada” and I am really satisfied about this choice during my visits in Tenerife.
I can highly suggest this Hotel and, on my opinion has an excellent ratio qulity/price.
The receptionists and the stuff in general are really nice and polite and helpful in case You need anything.
Starting with the location, on the middle between Las Americas/Los Cristianos and the Tenerife South Airport. It gives You the opportunity to enjoy some relax but at few minutes driving distance from the super crowded night life Tenerife Style.
The hotel has been recently renewed and the camera is neat and clean with a super view (picture attached) has a small kitchen with cooking corner, fridge, toast maker, kitchen utensils (moka for Italian coffee too) and microwave as well.
The mattress is good quality not too firm not too soft and was granting restful nights. All the building was very calm and silent at night and it is a plus in my opinion.
Breakfast is good…in quality and variety and never had an issue.
And the cherry on top of this hotel is without any doubt the swimming pool. It is a huge pool with NATURAL SEA WATER !!! No chemicals no irritations in the skins or eyes and get cleaned completely every 2-3 days. The sunbath area around the pool has and plenty of deckchairs and umbrella, never a risk to remain without a seat available even under peak times!
As I said before I highly suggest this Hotel. I’ll be back for sure.
Sidhi
We found it difficult to accept that no drinks of any kind were included at dinner with half board. Not even water, tea, or coffee. In my experience, half board usually includes at least soft drinks, water and often beer or wine as well. For a party of 9 with children, this added a significant and unexpected expense and it made the dining experience feel quite odd.
A lot of the staff were frankly rude, and guests were often made to feel like a burden rather than welcomed. Even taking drink orders felt like an ordeal, which added to the overall discomfort during meals.
On the positive side, the rooms were nice and spacious, and the pool area was lovely a definite highlight of the stay.
However, having the rooms cleaned only once a week was challenging during an 8 night stay, especially when it came to towels.
Overall, the hotel has potential, but the lack of included drinks, minimal cleaning schedule, and unwelcoming service made the stay much less.
Hasan Z
I booked a room with a balcony and sea view,but the view I received was more of a partial sea view, mostly blocked by buildings and palm trees. This does not match what you expect when paying extra for a sea view.
I asked at reception to change rooms, but I was told that everything was fully booked. However, I could still see available rooms online for the same dates, which made the situation very disappointing.
The hotel itself is okay, but I recommend clearer communication about what is considered a sea view and more flexibility when guests experience issues with their room. This would greatly improve the overall guest experience.
Ylind Lila
Amazing price-quality ratio. The rooms are clean, comfy and spacious and have a nice balcony facing the water/pool. Well located, nice area with the pool and sun chairs. The pool faces the ocean, but the water is extremely cold, which made it unusable for us (therefore a 4/5 star).
Lots of parking space around.
