Maya Fitzgerald
The rooms and services were immaculate. Great, clean and spacious rooms and the pool is also a fun place to hangout. The only downside is that it is a bit far from the city centre like Los Cristianos so you’d have to use car or bus. The area also has a good breakfast spots which are very affordable. We had a great time.
Luca Pîslaru
The staff is very nice. Let’s start with the rooms:the bed from the living room is very uncomfortable and it is hard to sleep on. The bed from our room was comfortable and very soft. The blanket had a little crack. I’ll show you the photo. They don’t clean every day but they do clean every 7 days. Overall, the breakfast was 10/10. A good variety with eggs,desserts and so much more.
Thank you for taking your time to read my review Ona Alborada.
mrTowley1990
Rooms were large. Hotel inside smelled fresh and clean and staff were very friendly. There was a smell of drainage outside, but normal in spanish lactations. Pool was lovely and beside a beach and lovely costal walk. Perfect spot for the relaxing holiday we wanted.
The area was quiet , but we visited in January off peak. There is a bus stop (bus takes card) outside that is 30min to Los Cristianos of you want a bit more of a night/day out.
Emily Aseri
Overall: A really lovely stay with a few things to be aware of
We recently stayed at Ona Alborada and overall really enjoyed our experience. The hotel has a lot going for it, and with a couple of tweaks it could easily be perfect.
Room -
Our room was clean and well-equipped. We had:
Shower gel and shampoo provided
A fridge, microwave, hobs, kettle, toaster, and plenty of utensils
Two TVs (one in the living area and one in the bedroom)
A comfy bed
A nice balcony with a drying rack
Duvets available if needed
The hotel itself is huge, so be prepared for a bit of a walk to the room, especially if you’re carrying things to and from the pool.
Staff -
Most of the reception team were friendly and helpful, and the restaurant staff were also mostly lovely.
Food & Full Board -
This was the biggest downside for us:
Full board does not include drinks, except at breakfast. Even water at lunch and dinner had to be paid for, which was disappointing. For full board, we expected at least soft drinks to be included.
Food-wise:
Breakfast had a good variety, although I couldn’t find normal English breakfast tea, so I brought my own teabag.
Lots of pork and fish during the first few nights, with chicken and salmon appearing at the weekend, which was a nice change.
Chips were available every lunch and dinner, along with rolls and bread, so there was always something simple and reliable for kids or picky eaters.
Sometimes the usual vegetables were quite limited, but other times there was a nice selection of veg, so it varied day to day.
Puddings were mostly creamy, cakey-style desserts, along with one flavour of jelly and one flavour of mousse each day, plus lots of fruit for those who prefer something lighter.
Overall, the food was pleasant, just slightly repetitive.
Pool & Facilities -
The saltwater pool is huge, clean, and lovely—very cold at first, but worth it once you’re in!
There were loads of sunbeds, and the little beach through the gate by the pool was a bonus.
The WiFi was a bit hit-and-miss, so keep that in mind if you need a reliable connection.
Location -
The area itself is fine—quiet, with a couple of supermarkets and shops nearby.
The local 467 bus stops a short walk from the hotel and runs regularly to and from Los Cristianos, which was really handy for getting around.
We also ordered a McDonald’s via Uber Eats one evening for a break from the pork!
Sleep Quality -
Beds were very comfortable, and it was quiet at night, so we slept really well.
Overall:
A great stay with clean rooms, friendly staff, a fantastic pool, comfy beds, and good facilities. Just be prepared for no drinks included with full board, some long walks due to the size of the hotel, and patchy WiFi. Despite these small issues, we really liked our stay and would happily consider returning.
Mina
The apartments themselves are nice, spacious, and offer a good view, which is the main positive aspect of this hotel. Unfortunately, everything else was disappointing.
The staff and management were among the worst I’ve experienced. Cleaning is done only once a week, and even then it only includes changing towels and bed sheets, there is no vacuum cleaning at all. For two people, they provide only one hand towel, and if you want extra towels or clean ones, you have to pay for them. In fact, the hotel charges extra for almost everything, even for storing your luggage!
Check-in is at 4:00 p.m. and check-out is at 10:00 a.m. Despite the room being ready earlier, they refused to allow early check-in. This behavior felt very unaccommodating and unfriendly.
The internet was extremely unstable, and there was even no internet access for an entire day. The staff claimed it was an issue affecting the whole neighborhood, but all the cafés around the hotel had working Wi-Fi. If you’re planning to work remotely, this is definitely not the place to stay.
The dishes provided in the cabinets were not clean.
The location is also not ideal, especially if you don’t have a car.
Overall, while the apartments look good, the poor service, excessive extra charges, and lack of flexibility make this hotel hard to recommend.
My Booking
