Natalie Vorozheieva
Our stay at Checkin Bungalows Atlantida in Los Cristianos was quite disappointing overall.
The hotel looks much better in the photos than in reality. The pictures online are bright and modern, but the hotel itself feels very tired and outdated and definitely needs cosmetic renovation.
When we arrived, we were first given a room that looked nothing like the advertised photos. The receptionist initially refused to move us, saying the hotel was fully booked, although it clearly did not seem that way. Eventually, because we were travelling with a one-year-old child, we were moved to a more suitable room.
The room was not filthy, but housekeeping was very superficial. There were hairs on the floor, a dirty toilet and cobwebs in the corners. The terrace also looked neglected. I was also surprised that there was no proper soap dispenser, no tea or coffee facilities, and no minibar at all, even in a 3-star hotel.
On the positive side, the food was actually good and varied, and the three swimming pools were nice.
Overall, the hotel is not terrible, but the online photos and advertising are quite misleading and create much higher expectations than the reality.
Karen Bryce
Had a lovely holiday due to the very friendly and welcoming staff. Betty and Lottie were just fabulous 👌 both brilliant at their jobs...thank you,...you both made our holiday.
A mention to Sebastian, I believe he is just new, very pleasant boy as were all the other staff members. Infact the most friendliest staff I've ever encountered.
Our room was basic, small, but clean. Lots of steps, not ideal for the less mobile.
Great day/night time activities/entertainment.
I found the food, lovely and good variety, although more fruit would be nice.
Pool area good atmosphere, small area, but always a sunbed available.
My only complaint is the public toilets, they don't lock and we're always dirty with no toilet rolls and not many of them. This needs sorted to better the place.
Thank you from Karen, Grant and Annielise
Amy
I came here for 10 nights all inclusive with my boyfriend and had a great time. Lottie and betty who done the entertainment were brilliant! Many activities to do at the pool during the day and entertainment at night. All the staff were very friendly and welcoming. The food was a buffet style breakfast, lunch and dinner and you can also get snacks throughout the day. The location is great and many shops, restaurants and bars nearby. I would definitely come back 😊
Paul Shields
Limited food choice but good.we had a room with air con and small terrace with sun loungers was perfect. Room only got cleaned twice during our 10 night stay but it was easy to get towels from reception
Kate Wright
Staff were very friendly and helpful, rooms were very clean as was the pool and all the outside area's. Beds very comfortable and shower excellent. WiFi was a bit patchy and some areas/balcony's were a bit shady, which was not so great in winter but probably a bonus in summer time. Bottle of bubbles popped in out room for my birthday was a lovely suprise.
