Kristie Hanton
Spent an amazing 10 days in this wonderful hotel. The setting is beautiful with views of the sea but the staff make the experience. Amanda, Rebeca and the other fun ladies serving at the pool were great. The bar / restaurant staff (Janeth, Jessica, Inés, Néstor, Oscar to name a few) were all smiles, so polite and pleasant. The butlers Raquél, Joselin and especially Aldair were very personable, quick to lend a hand, sort out dinner reservations, answer any questions or just chat. The rooms and hotel grounds are spotless. We didn’t want to leave and hope to be back soon. Thank you Joia Salomé for a fantastic 10 days!
Shane Smith
First I want to mention the overarching sense of graciousness and hospitality that permeates the entire visit. We were not on an “all inclusive” plan of any sort but there are many niceties that are simply included as part of your stay that many hotels would charge for. During the day, they offer premium champagne and cava in the lobby, which makes coming back to your room from being out in the heat ever so fabulous. At breakfast, they also offer a premium champagne. At the pool, cava and snacks are available all day. Guests have access to the extensive wet areas/thermal features of the Iberostar Anthelia spa. We didn’t even take advantage of these things very much and I don’t think most of these likely cost a ton to offer, but they profoundly change the emotional experience for me—rather than feeling like the resort is wanting me to buy something (wildly overpriced for a captive audience) at every turn, I felt more like a guest in a friend’s home who just wants me to have a good time. A friend would not serve you bad champagne at breakfast, so why should your resort?!
From a culinary perspective, everything we had was excellent. The included breakfast operates mostly made-to-order from a large menu, so it’s fresh/hot and highly customizable, though there is also a buffet for continental offerings.
My partner is celiac, so a lot of our choices of resorts and hotels boils down to prioritizing where we can get food that is safe for him. Salome took this need very seriously and seemed to have all the pieces in order (staff training, order tagging, kitchen facilities, etc.) to keep him safe because he didn’t get sick and we were there for 8 nights. While the menu is clearly marked with allergens, the staff also helps navigate modifications that might be possible. And most impressively, they offered to try to make off-menu special requests for gluten free versions of dishes they offer; this resulted in him discovering the wonder of gluten free banana flour pancakes that are better than plain flour pancakes with gluten!
In general, the service at Salome was truly spectacular. The Butler and Concierge teams were always available, so helpful, and simply a pleasure to interact with. Housekeeping did a great job and were highly reliable. The restaurant and bar staff were impeccable across the board, but we had daily interactions with two individuals who were really, really impressive. Jessica, in the breakfast restaurant, is excellent—the quintessential restaurant professional. She seemed to know everything about everything, always pleasantly answered our esoteric questions about the food offerings and gluten, and always delivered on our requests. It seemed like she could make just about anything happen, and she was always available and happy to help. In the pool bar, Rebeca is a superstar. I love cocktails, but the Canaries are a Sex on the Beach and Blue Hawaiian wasteland—I mostly gave up and just stuck with wine. What seems to be missing is thoughtful, creative, and skilled mixologists who can create anything more than the standard drinks that have been around for decades, but Rebeca was different—she has a passion and skill for the craft, has the knowledge to engage deeply on the topic, and seems to sincerely enjoy the creative expression that mixology can be. And her service style/personality was such a delight—so funny and playful, she brightened our pool visit every day.
I’m very, very location sensitive, and the perfection of this resort’s location cannot be overstated for my preferences. Just a short walk north are the jaw-droppingly gorgeous dueling black and white sand beaches of Playa del Duque. Starting 50 m to the south of the resort and extending as far as you could ever care to walk is the neverending beach/boardwalk full of countless restaurants, bars, live music venues, shops, beach clubs, etc. I could literally go to the most gorgeous beaches on the island during the day and then have my pick of options for the evening, all in a short walk.
Pam Whiteley
This is the perfect place to relax. The small annex to the much larger Anthelia gives the best of both worlds. Adults only and quiet, with its own lovely pool area, plenty of comfortable sun loungers and staff who provide friendly service. Lots of treats and extras and the butler team are very helpful both in arrangements for dinner reservations and information. Especially Aldair who gave us so many great recommendations about how to explore this beautiful island. There are the bars and restaurants of the main part of Costa Adeje if you want more lively entertainment and walking in the opposite direction to the village of La Caletta takes about an hour of easy walking.
Jane Weegenaar
Couldn't fault the service at the Joia Salome. Its part of a much larger (family) hotel but this part is the private adults only area. Service is incredible and the staff are all lovely and very friendly. Food is pretty decent too at the a la carte restaurants (which we've exclusively been using as we have the all inclusive package). Particular shout out to Vicky who was especially lovely and looked after me throughout my stay (i'm pregnant). I'd flag the clientelle is older at salome and we were the youngest by some distance, but we wanted peace and quiet and a relaxing holiday so it was perfect for us. Highly recommend for a relaxing stay!
Simon Butler
Fantastic service from start to finish. Five Star all the way. Everyone that is employed at this hotel really knows how to look after you. Being greeted by Joseline and introduced to the team of Butlers was a great start.
The rooms were luxurious, fresh, clean and had everything you needed including the pool bag and flip flops!
Vicky would always greet you with the warmest smile at breakfast, lunch or by the pool. Jessica and Janeth were always welcoming and they couldn't do enough to make every visit memorable. Raquel and Francisco would always make a point of coming to ensure everyday was as good as the last.
This was our second visit to Salome and it didn't disappoint. Highly recommend
