Ahmadreza Rahbari
We stayed at INNSiDE by Meliá Calviá Beach and overall had a good experience, but there are some areas for improvement. The room service was not complete, towels were replaced and beds were made, but the floors did not feel properly cleaned, so housekeeping could be better.
At check-in, we were told we would receive a free cocktail and got vouchers. However, when we went to the bar, the choice was extremely limited (only one very sweet option) and it wasn’t possible to swap it for a coffee. This felt disappointing, if you want to offer a free drink, just let guests choose any drink instead of making it complicated.
On the positive side, the breakfast was very good with a wide range of options, pastries, croissants, eggs, and fresh fruit, which I really enjoyed. The location is also excellent, very close to the beach.
One thing to be aware of, especially for solo travellers: the street outside the hotel does not feel very safe late at night. Between around 1 a.m. and 5 a.m., there were a lot of drunk people around, so I wouldn’t recommend walking alone during those hours.
Overall, a memorable stay with good breakfast and location, but room service (hotel management, not the staff) and promotions could be improved, and guests should be mindful of the street at night.
Federica Incorvaia
My stay at the hotel was very pleasant. The room was beautifully furnished, the beds were extremely comfortable, and the blackout curtains worked perfectly. We stayed in an Extra Space room and it was wonderful to have a large terrace and a small private pool at our disposal.
Overall, the hotel staff was very kind, although I believe the reception team could improve in terms of guest interaction: simply greeting guests in the morning when they pass by would make a big difference, especially when they are busy chatting among themselves. Apart from that, the restaurant staff was super friendly and attentive, especially the younger team members.
We experienced a small issue with dinner on our first night, but I truly appreciated how the manager and his assistant personally called our room every day to check on our satisfaction. This level of care and attention completely erased the inconvenience of the first evening and made us feel truly looked after – thank you for that!
The housekeeping ladies were all very kind, and we were very satisfied with their service. The rooftop pool staff was also very polite and welcoming. I’d also like to clarify something I had read in other reviews before our stay: both rooftop pools are available for hotel guests. The sunbeds on the left side are free of charge, while those on the right side are managed by a private company and require a fee. The cost (€60 per person) includes a large daybed with pool-and-sea view, one bottle of water, a plate of fruit, one alcoholic cocktail, and a large bottle of cava. In my opinion, this price is absolutely fair for what you get. The atmosphere was great, with music and a DJ playing all day.
Just two small suggestions:
• the water in both pools was far too cold,
• and it would be nice if children’s diving into the pool could be restricted, as it can disturb those who are there to relax.
The position of the Hotel it's 10/10!
All in all, it was a truly enjoyable stay and I would definitely recommend this hotel!
Arron Luke
Overall good experience and great hotel. One big downside was the lack of info on which subbeds you can use and the service around this. We were inconvenienced and made to move about 2 metres away which was actually a better view. It was very quiet when we went and it made little sense that everyone was packed together into one spot when there were so many beds free. No one was paying for them and it just seemed a really inefficient policy to need to pay extra.
Jemma Dickson
My friend and I stayed here for 3 nights which was highly recommended by a friend. We went in September, not too busy, a walk away from the beach and Starbucks. Close to the main party street but far enough to not be so noisy. Nice pool area with plenty of sunbeds available. The staff allowed us to take a shower in their gym amenities on check day as we spent the day by the pool once check out of our room. I would definitely choose this hotel again if I go back to La Palma.
Niclas Preussner
The hotel is centrally located in Magaluf, yet pleasantly quiet thanks to the well-insulated windows. The rooms are modern, clean, and very comfortable – definitely a highlight of our stay. Housekeeping was excellent, and most of the staff at reception and around the pool were genuinely friendly and helpful. Unfortunately, there was one particular dark-haired woman who worked mainly at breakfast and around the pool who left quite a different impression: her attitude was often unfriendly, which stood out against the otherwise welcoming atmosphere.
Nice pool area but the pool water was much too cold, it was unfortunately unenjoyable due to this cold temperature
Breakfast was decent, though nothing special. Dinner, however, was a real disappointment. The selection was repetitive, most dishes were lukewarm at best, and the flavor was almost nonexistent. On our penultimate evening the restaurant was even closed altogether. We were told that the catering company responsible had ended its service from October 1st onwards. As a replacement we were sent to another Meliá hotel nearby – and the difference was striking. There, the food was hot, fresh, and genuinely enjoyable, which only highlighted how poor the quality had been at our own hotel.