Linda Armour
The Junior Suite was in itself very good and private but quite a walk to the main hotel. We booked all inclusive and we were disappointed with the limitations of food and drink. We don’t drink so mocktails were limited to two mediocre choices. Snacks were only available until 4pm and on one occasion the main bar was actually closed at 4pm and we had to go to the pool to get a drink.
Whilst the main dining experience was “just ok” there appeared to be a lack of staff. Tables weren’t reset quickly and food wasn’t replenished quickly. Breakfast was available until 10:30am yet the clear up began as early as 10:10am. We are not fussy eaters but the food was very repetitive with many of the same options available at breakfast, lunch and dinner. We had one meal included in one of the speciality restaurants which was very nice!
The private pool area for adults only was nice and the main pool area was very good with sunbeds always available. The hotel was clean and the beds comfortable.
We also had to pay €4 per night for the use of the room safe! All in all would have expected more for being fully inclusive.
Emma Bexon
Really nice resort and good holiday. The animation team were brilliant and really made the activities and the entertainment a step above. Roberto, Danny and Costa definitely made our stay even more fun but they were all brilliant.
We did the entertainment every night and from the kids mini disco to the shows and live music they were all worth going too.
There was a good variety of foods and drinks on offer and plenty to do throughout the day. Leaving tomorrow feeling glad I came :)
Samantha Hughes
This was our fifth time visiting the hotel and we didnt want to leave!
The hotel is in a good area to walk into town, the resort is beautiful.
Two heated pools but spent most of our time in the fresh water ones, plenty of sun beds.
The food is ok could be better, there isn’t much other than hot dogs and pasta and chips for the kids, also noticed sprouts a couple of times on the kids section I don’t know one child that eats these.
My main shout out is to the entertainment team, without them our holiday would not be the same. My son and daughter is so excited when he see’s Pepe. Daniel, costa, Laura and the team offer 5 star service and entertainment. Daniel and costa always treat us like part of the Elba family. They work extremely hard in everything they do. Shows are fantastic and mini disco. The entertainment is spot on through the day also.
We are a party of 6 and not one of us have a bad thing to say. Other than children’s food choice. When we first originally came they did a bigger selection in the pool bar including pizzas etc. now you’d be lucky to get a full meal.
We decided to eat out a couple of the nights.
We couldn’t get in the two restaurants as were fully booked and to be honest was worried they wouldn’t cater for the kids.
The management should look at the food situation in the future. A lot of meals in sauces but I know you won’t please everyone.
This does not put us of returning as we have visited many times.
I had an encounter with a lady whilst I was waiting at reception who was complaining to the hotel and asked for the manager as her case went missing on the transfer, knowing this wasn’t the hotels fault she kicked off, she then got a free up grade, spa voucher and then saw her later on and she said she kicked off again as she couldn’t get into the Italian so guess what she got straight in, a lot of the negativity comes from people like that when things just don’t go there way, but then get what they want by been rude!
Very sad to be leaving, thank you once again for an unforgettable stay.
The hughes family x
Ewan McCabe
Really enjoyed our family holiday at the Elba Lazerote. Initial impressions when entering the hotel are wow! Especially for what we paid. The villas are immaculate. And having your own wee private veranda where you can sit away from the hassle is lovely. Kids club is great and our son loved it. Mini discos at evenings are a good laugh.
kateryna Liddle
Positives
The room was spacious and clean, with a good shower and large, fluffy towels. Bottled water was provided daily. The adults‑only bar opens at 6pm, and the premium package includes access to a private pool and pool bar. The main pool is well maintained with comfortable loungers, and the snack bar food is actually quite nice.
Negatives
The hotel is a solid 30–40 minute walk from Playa Blanca town, although a courtesy bus does run at certain times. There is an on‑site shop, but it’s very limited. Only one lift serves the building, which can be inconvenient.
The food is a major let‑down. Breakfast is passable, but dinner is extremely disappointing. Aside from the cheese and salad, the hot dishes are tasteless, overcooked, and often unrecognisable. The crockery was frequently dirty; after complaining it improved slightly, but it shouldn’t have been an issue in the first place. If you’re all‑inclusive, expect cheap drink options, pre‑made cocktails, and limited snacks.
The hotel itself is showing its age. Many of the glass partitions are cracked and should be replaced for safety reasons. It was probably lovely when it first opened, but it’s tired now and in need of refurbishment—especially the dinner offering. I wouldn’t stay here again