Emma Bexon
Really nice resort and good holiday. The animation team were brilliant and really made the activities and the entertainment a step above. Roberto, Danny and Costa definitely made our stay even more fun but they were all brilliant.
We did the entertainment every night and from the kids mini disco to the shows and live music they were all worth going too.
There was a good variety of foods and drinks on offer and plenty to do throughout the day. Leaving tomorrow feeling glad I came :)
kateryna Liddle
Positives
The room was spacious and clean, with a good shower and large, fluffy towels. Bottled water was provided daily. The adults‑only bar opens at 6pm, and the premium package includes access to a private pool and pool bar. The main pool is well maintained with comfortable loungers, and the snack bar food is actually quite nice.
Negatives
The hotel is a solid 30–40 minute walk from Playa Blanca town, although a courtesy bus does run at certain times. There is an on‑site shop, but it’s very limited. Only one lift serves the building, which can be inconvenient.
The food is a major let‑down. Breakfast is passable, but dinner is extremely disappointing. Aside from the cheese and salad, the hot dishes are tasteless, overcooked, and often unrecognisable. The crockery was frequently dirty; after complaining it improved slightly, but it shouldn’t have been an issue in the first place. If you’re all‑inclusive, expect cheap drink options, pre‑made cocktails, and limited snacks.
The hotel itself is showing its age. Many of the glass partitions are cracked and should be replaced for safety reasons. It was probably lovely when it first opened, but it’s tired now and in need of refurbishment—especially the dinner offering. I wouldn’t stay here again
Leon Tyler
Very disappointing stay – nowhere near 4-star standards.
We paid nearly £6,000 for a 7-night stay at Elba Royal Village, booking a Premium Family Suite. For this price, we reasonably expected high-quality accommodation, food, and facilities. Unfortunately, the experience was extremely poor from start to finish.
The “premium” suite was nothing more than two very basic rooms, comparable to a 2–3 star hotel at best. Facilities were minimal, the beds were single beds pushed together, resembling hospital beds, and the tea/coffee offering consisted of two sachets of cheap instant coffee, which is unacceptable at this price point.
The food quality was diabolical. On one occasion, I was served raw pork, which is a serious health concern. Meat was frequently chewy and clearly low quality.
The New Year’s Eve buffet cake was then served repeatedly over the next three days, strongly suggesting food is regularly repurposed. Despite staying for a week, our group could only secure one restaurant booking, which was incredibly frustrating.
The spa is advertised as a facility, yet it comes at an additional cost, which is completely unreasonable given the amount we paid. Worse still, it was poorly maintained, smelled of urine, and both the sauna and steam room were cold.
The gym was equally disappointing — extremely basic, limited equipment, and all of it looked and felt worn out.
We also encountered several cockroaches, both large and small, which is unacceptable under any circumstances.
Reception staff were often unhelpful and dismissive. When we asked for assistance booking a taxi, we were told to call ourselves. When we explained we do not speak Spanish and needed help, we were refused and told to “respect them in their country,” which was both rude and unprofessional.
Overall, this hotel is nowhere near a 4-star standard. Poor food, tired and unclean facilities, misleading advertising, and unhelpful staff make this a 2-star hotel at best.
We deeply regret spending such a significant amount of money on what was a very disappointing and frustrating holiday.
Diana S.
We had a really lovely stay at this hotel. We would especially like to highlight the bar and, above all, the bartender Dany. He was simply great. Very warm, attentive, and with a relaxed way of making you feel comfortable right away.
The cocktails are fabulous. Made with care, great taste, and definitely not your average drinks. Sitting at the bar in the evening is absolutely worth it just for that.
Maureen Walsh
The hotel has fantastic amenities 5 pools some sea water and other that are heated play areas for children and an arcade that will keep teenagers occupied the food in the buffet was fresh and plenty of options staff very friendly and couldn't do enough for us it was a little way from the beach but they ran a free bus too and from the beach. Christmas was a fabulous event Santa and the grinch were there for everyone with gifts for the children plenty of entertainment to keep us all entertained in all a fab holiday