Kerry Perks
We’ve been to Baobab 3 times now and it never disappoints. Staff team are great (particularly Dina who really went the extra mile for us) the breakfast is the best and the rooms are so well equipped, exceptionally clean and spacious. We love having our own suite with a pool and all the benefits of a 5* hotel. Lovely places to eat in nearby Caleta too.
Russell Roberts
Recently stayed for 14 days. The place is certainly 5*. The breakfast was very comprehensive but being British I would have liked a warm plate for my full english and the eggs and bacon etc was a bit lukewarm. However, the staff make the place though, I have never been to a hotel where the staff were more friendly and welcoming. Fabio on reception was great, cound'nt do enough for us. However the star of the show was Vadim in the BB Lounge who was an outstanding host. Cannot wait to go back.
Jaime Cummings
Lovely apartments, everyone that works there is very friendly, professional and accommodating.
Rooms are lovely, beds are too hard for me, would be nice to have a king size bed with one side hard one side soft or the options to ask for a memory foam topper.
I also didn’t like the taking of £200 euros refundable deposit on arrival seemed a bit rude, but I understand why they do it I just didn’t like it.
We had bed and breakfast we used the buffet restaurant loads of choice, the coffee could be better and the tea is English breakfast not my cup of tea, however you can take your own if you want to drink what you are used to.
The pool was amazing no sore eyes and spotless.
The gym looked out of this world from my front door lol, the paddle board courts and spin studio looked amazing. I almost wanted to use it, if you love your fitness you should definitely love the gym.
I would definitely stay again!
Χριστίνα Θεοφιλίδη
Lovely hotel. Our suite was very comfortable with an indoor and outdoor sitting area. There was a very useful desk where one could do some work if needed. We had fresh flowers, fruit and wine as welcome and a very nice goodbye gift. The staff were very professional, smiling, super helpful about anything we needed. All in all a fantastic experience. Congrats.
Megan Thompson
We stayed at Baobab Suites for 5 nights with our 6-year-old daughter and unfortunately experienced several issues during the first part of our stay.
On our first night the heating in our room did not work, despite being assured at check-in that it would. The room became extremely cold and we had to contact reception late at night. We were informed the heating system needed to be manually activated by maintenance and were provided with a small portable heater, which was not sufficient to warm the room properly.
We also experienced issues with the pool temperature during our stay. As we were travelling with a child, access to a warm pool was something we were particularly looking forward to, however the main pools were very cold.
In addition, one evening the lifts serving our floor stopped working which meant we had to use the stairs to access our room. The situation was handled poorly and was quite unsettling for our daughter when the lift shaft was opened in front of us while it was out of service.
We spent a large portion of the first two days of our holiday trying to resolve these issues rather than enjoying the facilities.
After a lot of backwards and forwards, the Assistant Director did meet with us and offered a complimentary dinner as a goodwill gesture, which we appreciated. However, given the disruption to the start of our holiday, we did not feel this fully reflected the experience we had expected from a 5-star property.
The balcony had gaps either side which was a concern especially with having our 6 year old with us.
Baobab Suites itself is a beautiful hotel with spacious rooms and great views, but unfortunately our experience was impacted by the issues mentioned above.
