Luisa Schneider
We came from another Hotel near by that was not a nice experience looking for another accomodation and the ladies working at Sunse Beach were just so lovely! They arranged a room for us eventhough they were really busy. We could have booked online but the reception offerend us a much cheaper deal which they did not have to. The welcomming was very sweet and professional and absolutely everyone was kind to our little child! Our room was modern and tasteful and had everything we needed. We stayed in a Junior Suite with kitchen. The roof top bar had live music but at 22:00 everything was really quiet and we slept in a very comfortable bed. In just 5 Minutes you can walk to the centre with restaurants and shops but you are still not in the middle of the noise once you enter the hotel. The Pool area is also clean and modern. Thank you for your kindness and the time. Will return in April! 🤍
Mark Trevor
Giulia greeted us at Reception and was more than helpful after we had travelled from the very bottom of the island. It is like stepping into a luxury oasis as soon as we entered. The ground floor room in block 2 was amazing and looking over the pool.
We ate at the roof to bar for evening meal, fantastic artist playing mellow tunes. Food and drinks were great with a 10% discount as residents.
The continental breakfast was excellent in the morning too with the added bonus of watching surfers enjoying the morning. Can't recommend this place enough, thank you
Sina Hövelmann
First we were in a noisy room, which we could change without any problem. The people at the front desk are very nice and helpful. We enjoy our stay here. The rooftop bar is nice and the hotel is close to the city center. We recommend staying here if you want to live central but not too busy.
K S
I stayed at the Bristal Sunset Beach week of 20th Oct. We had a few issues to start with, however Julia on the desk was amazing, she sorted everything she could with immediate effect. The beautiful lush plants on the grounds were amazing, we had a Banana plant, complete with Bananas growing next to our room. The location is great for more traditional Spanish bars away from the tourist traps of the main strip. Myself and my partner went for my 55th Birthday and with the beautiful weather I had a wonderful time.
Linda Sobotková
A week of nightmare.
The room was extremely humid, with no air conditioning or even a fan. There were small bugs everywhere, crawling all over our things, and we woke up completely covered in bites. With some help, we later discovered that the bedroom curtains were full of mold and the mattress was soaked with urine. Thanks to the kind receptionist, the room was disinfected and the bed was changed, but we still had to sleep in a damp room that smelled like a swimming pool – the disinfectant odor was so strong that it gave us headaches and made it almost impossible to sleep. We had to keep the windows wide open day and night.
More and more ants started coming in from outside, and although we were told that “they don’t bite,” we were still covered in itchy marks – probably from something living in the bed. We’re honestly scared of what we might have brought home with us, and if any tests confirm the presence of bed bugs or filth-related insects, we’re ready to take legal action.
To top it all off, during our last night an alarm kept going off between 4 and 7 in the morning, waking up the entire resort.
I travel a lot, but I have never experienced such a disgusting hotel in my life. Everything looks superficially “done,” but in reality, it’s all damp, moldy, and dirty. I absolutely do not recommend this place.
My Booking
