Laurence Christie
So we stayed for a week, short review is it could be better but it was okay. Good points are staff are so friendly and the pool is big X3 (main, kids, quiet) that's pretty much it for good points, bad points, the food is bland and boring and you always are waiting for food to come out, eating out was a delight on our holiday, the rooms were also needing a revamp, advice is better is available around but if you do stay then it's a good 6 out of 10
Update, the response from the hotel was not engaging with the active constructive criticism, additionally noteing the "MRS" instead of "MR"
Lauren Edwards
Hotel
Hotel is ok, nothing wow just standard. Maintenance has been seen repainting and doing jobs trying to keep it looking decent
Rooms
Big and spacious, the cleaner does a good job cleaning them. Rooms are however basic (more so the bathroom) tired looking In areas. Our bathroom needed a refresh, window panels broken/chipped, cracked basin, not the best looking around the edges of shower and could do with a repaint. The balconies are really big and spacious which is nice. Would recommend bringing a line for pegging stuff out.
Restaurant
There are 2 restaurants, one which is used for breakfast and lunch and the other downstairs for evening meal. All I can say in regards to the food is thank god they can do a decent pizza cause that's all we ate. The food like many others have reported is disgusting. Breakfast tends to be the best meal food wise for finding something to eat. Witnessed staff taking out bowl of watermelon, bringing back the bowl topped up but not discarding the old mushy melon first before putting the fresh ontop. It's a free for all come meal time, hectic and busy, battling through people to find something. The poor staff are overwhelmed with the amount of people and can not keep up quick enough serving out items such as pancakes/pizza/eggs , trays left empty and people waiting to be restocked. Like a swarm of locus to the tray once stocked and items gone again in minutes. We have opted to eating out some evening because the food is that bad.
Entertainment
Kids club is good, the evening entertainment however very poor.
I think we have seen one decent one since being here.
Reps around the pool side are lovely and really friendly , very entertaining, especially Jamal who the kids love and is a real asset to the hotel.
Some pool side games such as bingo, darts, pool aerobics etc. Evenings are boring.
Pools
Two pools, big pool is the busy pool, very busy.....full of inflatables which I don't mind, however the size of some of them is ridiculous for how busy the pool is. Maintenance again seen suctioning the pool in the mornings, however still has small stones on the bottom of the pool. Kids poor is very slippy. I would recommend pool shoes to be worn. Cracks also present which is a bit dangerous.
The temperature of the water (August at time of review) is freezing when you first get in, once in and moving around it's not so bad.
Sunbeds aren't too bad to find however people to put towels out in the morning and not likely to get a umbrella unless you get towel out first thing. Some umbrellas broken due to strong winds.
Hotel facilities
Toilets need to be cleaned more in my option
There is a gym onsite (not been in)
Pool bar -decent
Inside bar (evening) 2 staff on which isn't enough, waiting in long queues at times. Evening entertainment space not big enough for the amount of guests, unable to get table and chairs a lot of the time.
Location
Good location for the main town and shops
Weather
So far for us one day of pure blue sky and heat. Other days either fully or partially overcast, always a breeze. Some days have been stronger winds than usual. But still catching the sun.
Would I come back ?
Not a chance. Basic hotel but just not for me. Not just the hotel I wouldn't come back to futerventure all together , if you also have an issue with cockroaches , this isn't the place for you either
Staff at reception/bar/restaurant have been lovely which are a positive to this place but the real let down is the food. I don't think it deserves 4 star rating.
Gareth Hollingsworth
Firstly the majority of staff are great, very helpful and doing the best job they can do however this certainly isn't a 4 star hotel.
Good points
Location is great, right in the heart of correlejo, close to bars, restaurants, shops, beaches and a 5 minute walk to the water park.
Rooms are big and cleaned daily
Food and drinks are decent if not a little repetitive.
Staff are very helpful ( even more helpful if you're french )
Bad points
A very french hotel, I found the French were absolutely prioritised and found them to be entitled and rude.
Wallpaper in the room was stained in places
Bathroom walls were crumbling away and looked like they had been decorated by a ten year old
Could only get 1 English channel on the TV (itv1)
The pools are awful, the floor is lumpy and bumpy and full of grit that is painful if you stand on it, and the photos of the pool are a little deceiving as it's not that big.
If you want a sunbed please prepare to get up at 6.30am as the decent ones get towels put on them long before daylight.
Joshua Doley
Had a great week here especially for the price ! Food great always hot with good variation , staff always happy and friendly. The drinks always nice and strong just how I like them! The location is great and the hotel is just generally lovely and chilled, rooms could do with a little doing up but hey ho the price is good ! Overall very happy with the hotel.
Spencer Moran
Rooms, Service, Location is great, pubs, beach, clubs, shops, restaurants, WATER PARK (walking distance) 4 mins, all local. Everything you need locally.
The down side of the hotel is...
The food is the same every day and night, no theme to it or anything, plus the restaurants are small, they can't manage the size of the hotel. Upstairs for breakfast, lunch and snacks, downstairs for dinner but both areas are small. If your happy with chips and pasta, youll be okay. Plus menu is small.
Also pool is freezing 🥶, yes your body gets used to it but it's still cold 🥶.
A lot of sunbeds are broken but still have to be used as hotel is busy.
Entertainment is a bust and I thought it would be okay for Easter break whilst schools are off. Entertainment does go on around the pool but if you're not paying attention you'll miss it.
YOU GET FREE TOWELS FOR SUNBEDS, €1 to renew them
I would probably rate it as a high 3* not a 4*, needs a little work done, painting etc.
Rooms are tidy though, descent size etc, beds are hard, pull out beds are okay though. Double beds are 2 single beds pushed together as usual.
Staff are really friendly.
Obviously this has nothing to do with hotel or TUI but be careful of the weather.
Whilst there's wind, be careful as its still hot and dangerous as you don't realise.