Jonas Bals
The hotel stay was honestly disappointing. At first glance the room looked alright but a short time later it quickly began to feel dirty, grimy, and dusty. To make matters worse, the TV would turn on every single time we entered the room, which was both annoying and unsettling.
The food situation wasn’t much better. Calling Spam “bacon” is an insult to anyone who has ever tasted real bacon. The plates were often dirty or greasy, which made the dining experience even less appealing. The fruit was served unpeeled, as if it was too much trouble to prepare it properly. At some point, we stopped having breakfast altogether and settled for just a coffee — or whatever that was supposed to be.
The atmosphere was equally unpleasant. The frustration and lack of motivation among some staff members was almost tangible, leaving us feeling unwelcome. Many areas reeked of cigarette smoke, and even worse, marijuana was smoked on the balcony next to ours, making it unbearable to stay in our own room and forcing us to go outside.
Taking a shower flooded the entire bathroom, so we had to clean up afterwards ourselves. On top of that, we once accidentally left a patch behind the toilet, which we only discovered a day later—after room service had supposedly cleaned. This clearly showed that the bathroom was either cleaned poorly or not at all.
Overall, the experience was far below expectations and certainly not worth the money. I would not recommend staying here.
Mustafa Farzam
A very good Place to stay. We have got Breakfast and dinner in our package, and that was completely satisfying. At the area you can easily find shops and super markets. I prefer this hotel strongly recommended
LETO “YOLO”
I stayed at this hotel for a week. The location is good, close to the sea, there is a large parking lot opposite the hotel, and the bus stop is within walking distance. However, the cleaning at the hotel is terrible! My room wasn't cleaned for three days, and I had to go up to the cleaning staff and insistently ask them to clean it. My room wasn't cleaned for two days, and they didn't change the bed linen. It's terrible! I also had to rent a kettle for 15 euros a week!
Таисия Таран
The service people unfortunately are extremely rude and unprofessional. Our room was left not cleaned for some reason and after asking to clean it the receptionist told us to wait for the next day for cleaning ladies to come. At the restaurant area waiters can’t wait for you to finish food and leave, talking rude and arrogant. Leaving aside the fact that in the check in, the bathroom was total mess and we had to ask reception to clean it again.
The hotel overall is 3 star, the location is great but people here do not give a good impression.
Ellis Reddick
Had a lovely experience staying here as part of a loveholidays booking. Our room on the second floor was a lovely, clean and bright room. Unfortunately balcony overlooking the street but for what we paid we were happy enough and we were out and about a lot. Everything in working order in the room, it got cleaned and towels refreshed every other day. I can see what people mean about the bathrooms being a bit dated but honestly there was no issue with them at all - it is a 3 star hotel. Some noise early mornings a couple of times when people were leaving but this is guests' fault, not the hotels. Pool area and communal areas also clean and nice to sit in. Staff very friendly and helpful. On our last day we left our luggage in the lockers (small but reasonable charge for this), went out for a while and then came back to sunbathe by the pool. We were able to use their shower and towels for the day even after check-out. Very central location in Puerto d'Alcudia, with all the amenities nearby including bars, restaurants, shops, beach on the doorstep. Lots of buses for transport links very handy and a short walk into Alcudia old town. Would definitely reccommend!
