Fleur Siobhan
My large family and myself had a fabulous time at this hotel last month. Not only is it in such a lovely location with a beautiful private beach but it is such a a beautiful hotel too. The animation team were absolutely excellent with my nieces and my family also. Especially Stefy who my niece loved painting with in the baby club. The mini disco was definitely a highlight of our day watching my niece dance long with Stefy , the animation team and barcy ! A big thank you to the entire animation team Stefy ,Ema , Amelia , Johanna , Chris ,Cynthia Chris ,Adrian. They really make the stay when you bring children with you. Not only were the children entertained but so were us adults.
Dinner was absolutely fantastic, as a vegan I had extremely low expectations of just eating chips and beans for dinner everyday, however I the reality went above and beyond my expectations. Fresh food was brought out everyday with plenty of options to choose from. Vegetable pallea was delicious, and the chef made dishes just for us and brought them directly to our table. Vegan cakes and vegan pancakes were such a special treat thank you again, Diego- I believe was the chef who made all the lovely food for us. We will definitely be coming back again.
Anna Angell
We stayed here for 2 nights, and thank God we didn’t stay longer. The hotel is old and worn down. The food is barely edible. The rooms are even more run-down than the rest of the hotel. The showerhead was the dirtiest I’ve ever seen. Same with all the yellow stains around the bathroom and elsewhere in the room. Worst of all, the room smelled like sewage. Nothing helped to get rid of the smell. It got worse in the evening around bedtime, and it was almost impossible to sleep without feeling nauseous.
Everyone at the reception, except for a few, was rude. If you’re not ALL INCLUSIVE+, they treat you like a second-class guest. Regular guests aren’t allowed to use the spa, indoor pool, or similar facilities. On top of that, they weren’t helpful at all with parking outside the hotel, which cost about 30 euros per night. We had to park 1.5 km away from the hotel area.
The beach is nice, but it has nothing to do with the hotel. The pool areas are small and, to put it mildly, miserable. The view was, admittedly, fantastic, but the terrace was small, worn out, and unpleasant, so we didn’t really get to enjoy it either.
The food deserves a 2 out of 6 rating. We only managed to eat one meal there.
The drinks were okay, and the bar staff worked hard and did a good job.
Other than that, this was one of the worst hotel experiences we’ve ever had.
Kate Gaskin
Wonderful hotel with fantastic staff where nothing is too much trouble. So attentive and work so hard. Restaurant staff and waiters brilliant. Shout out to Paula - Public Relations for fixing our loo in a snap 😁The little extra touches here and there, really make it special. Great location. Beach is beautiful. Food is great, more than great and so much choice. Ask and it’s brought to you. They just get everything right and if it’s not, they fix it straight away. Plenty of sun loungers, even by 9am, even with a full hotel! We are AI and really don’t need AI+ as that provided everything . Room great, not much storage but that’s literally my only gripe! Bathroom excellent. Shower fab. No idea where the bad reviews have come from..,surely we’re not at the same place!? Would fully recommend.
Archie Hickling
Our stay at Barceló Ponent Beach was amazing and we loved every second of it. The hotel arranged a lovely bouquet of flowers in the room for my partners birthday. They also helped me to plan a surprise meal which included birthday decorations, champagne and cake, which were a very good addition to the incredible meal we had at the Magical Restaurant (the cake was delicious!). All the waiters/waitresses came out and sung happy birthday which was a nice touch. The Magical Restaurant is definitely worth going to if you want that fine dining experience.
We were lucky enough to have a sea view room which made such a difference to the holiday as we were out on the balcony overlooking the beautiful view in the evenings.
Overall, we had the best stay at Barcelo Ponent, the staff were all so friendly, everything was clean, the food and cocktails were amazing, and the hotel and pools itself were fantastic, not to mention what felt like our own private beach on our doorstep!
Alex Grinov
The hotel was exceptional, from the moment we walked in we were treated with such welcoming kindness by Eva at the reception desk, we arrived early but could leave our bags with reception and go enjoy the pool in the meantime.
The food was open buffet plan, great choice of everything you want, and something for everyone.
The location was the best, the beach access from the hotel is amazing if you're not into sand like us, and the pool was great! It feels very safe, you can leave your bags while going walking around or swimming. The location is great and close to the city center, amazing restaurants and close to bus transfers, an hour from the airport by car.
The travel guide Paula was really helpful as well in helping us plan boat trips and city planning. Will definitely come back and can’t wait!
My Booking
