Stephen Wright
Spent a week at this hotel with my wife and two young kids and had a great stay.
The location is excellent — around a 10–15 minute walk to the beach, with plenty of restaurants and shops nearby.
The room was fantastic. We stayed in a two-bedroom apartment, which was probably one of the best hotel rooms I’ve stayed in.
Breakfast was really nice with a good selection each morning.
All of the staff were friendly and helpful, and Sara from the animation team was especially great with the kids.
The only thing to be aware of is that the hotel is built into the side of a hill, so there are quite a lot of lifts. We were staying on the top floor and needed to take four lifts just to get to the pool. Because of this, I’d recommend requesting a lower-floor room if possible.
That said, it definitely wouldn’t put me off returning, and I’d happily recommend this hotel to others.
S B
Quiet location in May (before uk half term) Hotel its self has good staff, spacious apartments we had 3 apartments in total. 2 of them the sekf closing door mechanism broke on but not a massive issues. Clean rooms lovely west facing big balconies for afternoon sun. We would come back here.
The area its self can be quiet. Its very safe nobody trying to sell you drugs and dodgy stuff. Market day is good for bargains.
10 minute walk from the beach and the harbour. Loads of nice eating places nearby.
Didn't eat in the hotel so can't comment but looked like buffet. There's a snack bar by pool and a infinity quiet pool which is nice.
Also snack bar upstairs.
We did the spa which is nice although in need of refurbishment bits of crumbling wall in the floating pool and railings are loose.
Over all good and would return please just fix the spa and maybe make check in a bit quicker thank you
Riley Peverall
It really is home from home. I’ve been staying here year after year for around seven years now, and it’s just perfect. It’s worth noting that I stay in the superior apartment, which is definitely worth the upgrade. The super high ceilings make it feel much bigger, and the air conditioning is excellent and works super fast. The room itself is a great size and has everything you need for a two week stay, with excellent cooking facilities and an even better, huge bathroom.
The location is spot on, right in the heart of Mogan, about a ten minute walk to the beach, with lots of local restaurants nearby and one on site. It’s also close to a supermarket and the bus station, making it incredibly easy and cheap to travel all over Gran Canaria.
The pools are lovely, not too warm and not too cold, and the bar and entertainment are great. The housekeeping team are always lovely, and every single member of staff we walk past says hello no matter who they are, which really adds to the welcoming atmosphere. The bar staff are genuinely friendly and welcoming, and there are pool tables available all day and all night. While I don’t have kids, the children’s play area always seems busy, which is a good sign.
I honestly just love it here and keep coming back for a reason.
Marta Cichocka
I was not sure what to expect as opinions were mixed. I was really happy with this hotel ! It is lovely set in very nice surroundings - Porto de Mogan is just beautiful place.
Our Room was very spacious and well organised with fantastic terrace ! Swimming pools were also fine ( splash Center for kids is a big surprise!) Food for me was actually very good. Service was amazing. We were late for the dinner and they even thought to bring us some food and drinks.
Hotel has it’s years so the only thing I would pay more attention to rooms cleaning in detail.
Overall highly recommend :)
Happy Squirrel
Feels like this place hasn't be touched since the mid 80s. Rooms need a desperate renovation. Basic things like the curtains dont cover the whole window. 3 pools but all small. Breakfast buffet was adequate although coffee hurrendous. Built into the cliffs as so little flat land. At times felt like we were in a prison. Staff doing their best but just needs a total renovation.
