Debra Roddie
This hotel is a cut above, they understand service in a way that other big chain hoteliers just don’t. This is reflected in their retention of beloved staff that go above and beyond to ensure you have the best possible experience.
We have returned after 3 years and feel exactly as we did valued and respected this will continue to be our favourite hotel for many years to come.
Even after experiencing issues with our room this time they were dealt with speedily (within the hour) and without any problem. We cannot fault them.
It was lovely to see Ana still here giving us exceptional service with such warmth in the Tiffany Bar.
Abigail Todd
On our way home from four nights at this fabulous hotel. From the moment we arrived until we left, the service was impeccable and so friendly.
The room we had was gorgeous, big balcony and the shower in the bathroom one of the best I've had (this is an important criteria in my holiday people 🤣🤣)
Everywhere is clean and fresh with beautiful, well tended gardens all around. The pool is delightful, be brave and give the cold water fresh one a go, it was wonderful after the first sharp intake of breath!
Breakfast was brilliant, something for everyone and again, service excellent.
The poolside restaurant was also fab. We had lunch daily and dinner twice as it was SO good as well and the team looking after us. Always a smile and a joke and great recommendations for wine which wasn't expensive.
My only constructive comment would be the a la carte fine dining restaurant.. we arrived on Saturday evening and it just had no atmosphere. (Sorry) The menu for a vegetarian should have been ordered 24 hours before which just seemed unusual to us. We didn't stay but lucky us, found the other restaurant instead with the freshest of ingredients and wonderful service.
The cocktail bar team were also excellent, patient with our decision making and laughing at our hilarity throughout many card games.
Thank you to every single team member for making our stay in U110 so wonderful and especially to the young lady who kept our room so clean for us, we loved coming back after a day poolside.
George D. Pahomi
Jardines de Nivaria is truly a hidden gem in Tenerife. From the moment you arrive, the atmosphere feels calm, elegant, and effortlessly luxurious. The hotel is beautifully designed, surrounded by lush gardens and stunning pool areas that make relaxation easy.
The staff are exceptional—always friendly, attentive, and genuinely focused on making your stay special. Rooms are spacious, spotless, and very comfortable, many with beautiful views of the ocean or gardens.
The location is perfect, right on the beachfront promenade in Costa Adeje, with easy access to restaurants and shops, yet still quiet and exclusive.
Breakfast and dining options are of very high quality, and the overall experience feels refined without being overwhelming.
A perfect choice for couples or anyone looking for a relaxing, high-end stay in Tenerife. I would definitely return .
Kenneth Liu
Jardines de Nivaria pleasantly surprised us in nearly every way. We were luckier than expected with a part-sea view from our room, enough to remind you you’re by the ocean, even though it wasn’t a full panoramic vista.
Breakfast was a highlight: the buffet was plentiful, fresh, and delicious, with plenty of variety and the sort of quality that sets a positive tone for the day. The staff were extremely accommodating throughout - helpful, attentive, and always polite. The hotel itself is absolutely stunning: it blends modern comforts with classic touches you might expect of upscale American-style hotels, but with Canarian warmth, lush gardens, art deco influences, and beautiful architectural details (including a striking stained-glass dome over the reception).
Location is excellent: just 15 minutes from the airport, direct access to Playa de Fañabé, and well-placed for exploring Costa Adeje.
One personal recommendation: if you want something more authentic and less packed with tourists, Playa del Duque is a better pick than Playa de Fañabé. You’ll get a more relaxed atmosphere, fewer crowds, and still beautiful beaches (and less Full English Breakfast/Indian/Chinese takeaway food restaurants for the British crowds)
The pool is fantastic and coming during low season was perfect as it wasn’t too crowded and waiting staff were frequently popping over.
Overall verdict: Jardines de Nivaria offers a luxurious, relaxing stay - great for couples or travellers looking for comfort, quality breakfasts, attractive surroundings, and excellent service. It delivers strong value, especially if you pick your room and dining options with care.
Åse Ytreland
Second time here and would highly recommend. Everybody service oriented and friendly. Room maid did an excellent job. Fair prices in pool bar. Breakfast was top notch. Location can’t be better. Pool heated and very clean. Plenty sunbeds, no stressful reservation, and good water pressure and lots of hot water in shower. Wifi was good everywhere. If I could advice on improvements though; the bed was huge but a bit hard, the pillows should be down/more fluffy/comfy, and I missed having a decent duvet in January. Then it would be 100% perfect!
