Carina T.
We absolutely loved our stay at this hotel! The facilities are great, the bedroom very spacious, with nice amenities and the location is unbeatable. But the staff is the one that makes the experience completely worth it. Aleksander is a very nice and proactive Guest Experience Manager, making sure we are enjoying our stay and that we would have his direct contact in case we would need anything. We deeply appreciated the upgrade we were offered because of our one week stay.
I would need to do a special mention to the hotel restaurant and its staff - great food (taste and presentation), amazing drinks but above all an impecable service! The restaurant's dining room staff is so effortlessly elegant, polite and professional without losing the human touch which makes the whole difference - mainly when you have kids.
The noise at night in that area is expectable and indeed the rooms could have better sound isolation - nonetheless, is an improvement that I would say is easy and tangible in a medium-term. This being said, it was a very small thing compared with the entire positive experience we had!
Thank you so much for making our first experience in Malta an unforgetable one! ❤️🙏
DP General
we received a warm friendly welcome on arrival - greeted with the offer of a complementary glass of gluwein, which was a lovely touch for a festive weekend break.
in fact all the staff were friendly, helpful & attentive.
airy room overlooking the inner courtyard (advisable if you prefer not to hear the bustle of Strait Street at weekends). comfortable, large bed, great shower!
the rooftop bar has amazing views from Valletta over to Sliema.
thanks for a wonderful stay.
Fodina Yiangou
Fab location pretty interior room was nice but was set back from Main Street for peace and quiet however even thought you could see the first floor courtroom bar, the generator outside our window made a noise. Had to keep window closed to get some sleep. Breakfast nice however fruit & eggs were not replaced on time we had to wait most days. Coffee selection good. Not much choice in hams, no idea why they do fruit sticks but everyone eats grapes, or cantaloupe for health reasons therefore should be kept separate. Done waitresses were half asleep o & struggled to acknowledge you. Mix up in booking my massage. Very unprofessional I was let down even though they sorted out in the end. Even checking out I was billed for 3 taxes, & 2 massages? Resolved but very frustrating. All in all a fab stay. Rooftop breakfast .restaurant stunning views of Valletta. A must see!
Anna C
Re the hotel’s response , there was no pending amount to be paid upon check out. All 3 payments had already been made. The reception staff told us that we hadn’t paid for our rooms which is incorrect. There was no apology.
I stayed in this hotel with my family for four nights over New Year. We paid upfront on arrival and then when we tried to leave today they said they had no record of our payment and they were insisting we pay a second time. It was terrifying. As we were about to call the police they mysteriously found our payments. Be very careful if you make any payments to this hotel. They never even issued us with a receipt. The duty manager was very intimidating and the Reception staff were rude. The staff on the 7th floor were very nice but there was never a table available for breakfast for our family if five. I would not recommend staying in this hotel. They could not even produce the standard statement of account for our rooms. The question is - where is the money going ?
Svetlana Korchagina
I am very satisfied with the choice of staying at the Embassy Hotel Valletta, and I truly believe it is one of the best hotels in the city.
The location is excellent, right in the heart of Valletta, and the rooftop terrace offers a wonderful view that really adds to the experience. Most importantly, the service is outstanding. The reception team deserves special thanks – they always greeted us warmly, remembered us by face, and were genuinely helpful with every request. Their professionalism made our vacation especially pleasant.
The rooms are well-designed, comfortable, and equipped with all the necessary amenities. There is enough space to store clothes, and I personally liked the overall style and layout.
There are a couple of small drawbacks to keep in mind. The sound insulation is not perfect, and since our windows faced the lively street with bars, it could be noisy until around 11:30 PM. It didn’t bother me much, but guests who go to bed early may find it challenging. Another point is that the rooftop deck has limited sunbeds and especially umbrellas, so you need to arrive around 10:30 AM to secure one. Adding more umbrellas or shaded spots on the rooftop would make it even more comfortable.
Despite these minor issues, the stay exceeded expectations. I would definitely choose this hotel again and highly recommend it to anyone visiting Valletta. A big thank you once more to the reception team for providing such a high level of service!
My Booking
