Stephen Pritchard
⭐⭐⭐⭐⭐ Exceptional stay, service beyond expectations
We recently spent 14 nights here for our holiday, and from the moment we arrived until the day we checked out, everything was perfect—especially the service.
Arrival & Reception: We were greeted with warm smiles, a refreshing welcome drink, and a smooth check-in that took only minutes. The staff took time to explain all facilities, local tips.
Staff & Service: This is where the hotel truly shines. Every single team member—from reception, housekeeping, restaurant staff, to the concierge—was polite, attentive, and genuinely eager to help. They remembered our names, our preferences, and went out of their way to make us feel at home. When we asked for recommendations for day trips, they arranged everything seamlessly and even followed up later to make sure it went well. Any small request was handled immediately and with a positive attitude.
Accommodation & Facilities: Our room was spotlessly clean, spacious, and beautifully maintained, with comfortable bedding and great views. The daily housekeeping was thorough and thoughtful—they even left little bed presentations. The pool, garden, and dining areas were well-kept and relaxing.
Dining: Breakfast offered a wide variety of fresh, high-quality options, and the service there was equally friendly and efficient. The restaurant staff were happy to adjust dishes for dietary needs without hesitation.
Final Thoughts: If you want a holiday where you feel valued, relaxed, and well cared for, this is the place. The excellent service didn’t feel forced—it felt sincere. We will definitely return and highly recommend this hotel to anyone looking for a memorable stay.
Tana Perinpanathan
An amazing experience. From check in to check out all the staff are very attentive. We had a great time and really enjoyed our stay. We had a family room which was two separate rooms within. Really worth the value. A truly 5* experience.
The food is fantastic, every night there is an outdoor grill with so much choice. There are themed dinner nights which are all delicious. The atmosphere is amazing at night, live music every night.
The pools are fantastic with a small beach on site which is perfect for a dip. Amazing reefs on site too for snorkelling. Sauna and jacuzzi also fantastic - really relaxing. Massages on site were fantastic too. Entertainment team was also great - activities every day including water aerobics and Zumba.
I would like to special mention to manager Mina, David Heni, Michael Maher and Rawais Rada - truly above and beyond service. They were all so attentive and friendly. They would suggest giving us our routine ginger tea even before we asked! Very chatty and respectful - really made our experience better. A special thanks to them for being so helpful and kind.
Excellent service that should make the hotel proud.
This service made us decide we will come back! Thank you again.
J G
The problem with this hotel is that the majority of the people staying there are Russian. So if you're not a Russian, you're not really going to meet other people there and enjoy their company. Also, you're going to not like the food .I found the food was pretty disgusting. A lot of fried stuff, fish, cabbage, and bizarre combinations of food. It's not the kind of food you would see in the West and the desserts are also really funky as well. It was a challenge sometimes to find good food to eat there.
Nice things though were: We had a great seaside view up high. The all-inclusive model is nice. The reef next to the hotel has good snorkeling.
Vivien Estelle
REVIEW FOR PEOPLE INTERESTED IN DIVING:
First and foremost: We were very happy with the hotel itself – the service was consistently attentive, the rooms were comfortable and well-maintained, and overall there was little to complain about. This review refers solely to our experience with the hotel’s associated diving center - the divers universe.
We booked a full diving package (12+ dives and an Advanced Open Water course) with the expectation of higher quality, as this was clearly communicated and used to justify significantly higher prices compared to other diving schools.
Unfortunately, the experience did not live up to these promises.
The course itself lacked structure, and the dives were conducted differently than described in advance (mostly from shore instead of boat). It also seemed that instructors were not always properly prepared.
More concerning were several equipment and safety issues. For example, I experienced a regulator problem at around 20 meters depth and was at another time given defective gear. In addition, some planned dives could not take place due to poor organization, such as missing tanks on the boat.
Overall, the setup gave the impression that dives were partly outsourced to other, cheaper providers, while still charging premium prices.
The staff was consistently very friendly and attentive, which we appreciated. However, this does not compensate for the gap between what was promised and what was delivered.
Based on our experience, we unfortunately cannot recommend this diving center.
Baby Aya
We had a wonderful experience at Stella Di Mare from every point of view. Sharm El Sheikh is a beautiful place, and the hotel made our stay even more special.
The food was excellent, with a great variety and very good quality. The service was outstanding, from the reception staff to all the hotel employees. A special thanks and big greetings to Mr. Salah for his kindness and professionalism.
The cleanliness was also impeccable — everything was perfectly clean and well organized. We truly felt comfortable and welcomed during our entire stay.
We will definitely come back again with great pleasure. Highly recommended!
