Sofiane Aouguebi
I had a wonderful experience at this hotel and restaurant. The service was truly exceptional—friendly, professional, attentive, and always with a warm smile. The staff made us feel very welcome and went above and beyond to make our stay enjoyable.
The hotel itself was beautiful, comfortable, and well maintained, with a relaxing atmosphere and excellent facilities. The restaurant was equally impressive, with delicious food, great presentation, and outstanding service.
Overall, everything was perfect, from the hospitality to the cleanliness and attention to detail. A fantastic place to stay and dine, and I would happily recommend it to anyone looking for a memorable 5-star experience. I will definitely be coming back! ⭐⭐⭐⭐⭐
P.S Mohamed hassan is the best
Tamer Khatib
I would like to extend my sincere thanks to Cleopatra Luxury Hotel for the exceptional hospitality during our family vacation.
A special thanks goes to Mr. Nasr Abdelfatah, Duty Manager, for his continuous care and attention throughout our stay. He made every effort to ensure that our experience was truly a 10/10.
I would also like to thank the reception team, especially Ahmed, for his professionalism and attention to even the smallest details, which made our stay more comfortable and enjoyable.
My gratitude also goes to Dr. Hisham from the hotel clinic for the excellent care and support he provided when our daughter became ill during our vacation.
A big thank you to Eslam and Elsayed at the pool bar for their kindness, friendly attitude, and outstanding service while we were enjoying our time by the pool.
Finally, I would like to thank Mostafa from the room service team for his dedication, prompt assistance, and commitment to ensuring our comfort throughout our stay.
The professionalism, warmth, and genuine care shown by the entire team made our family vacation memorable. We truly enjoyed our stay and look forward to visiting Cleopatra Luxury Hotel again in the future.
Peter Thomas
Very nice hotel. Lovely pools and always plenty of sunbeds and the lifeguard will always help you with the sunbeds and an umbrella for shade. Throughout the resort the staff always went ensured you were looked after. Food, was on the whole okay, not great but fine. Bedroom was a decent size and kept very clean. The reason for only four stars was the entertainment. Which was one of the worst I have experienced in years. It felt they had zero budget and the animation team on the whole was non existent. Sometimes there was acoustic entertainment in the lobby/ reception area which was great playing to no one, whilst on the stage it was karaoke, which did accidentally provided the funniest moment when a singer was singing the words to a song with a totally different tune. The poor singer tried very hard, but gave up. After that no-one wanted to give it a go. So they just played random songs for a while and then gave up. So we just sat there in silence, whilst most people just drifted away. That was one of the better nights!!
mariam Samir
I booked an all-inclusive package, and honestly, from the first day we arrived, we discovered that almost everything comes with an extra charge. Room service, fresh juices, and many other things were not included as expected.
On top of that, the service was really disappointing and far below expectations. Unfortunately, I would not recommend this place to anyone looking for a relaxing all-inclusive experience.
Howard Tonge
Review Title: The Best Luxury Resort in Sharm El Sheikh!
Rating: ⭐⭐⭐⭐⭐
My wife, sister-in-law, and I just returned from an incredible stay at the Cleopatra Luxury Resort Sharm El Sheikh, and we cannot recommend it highly enough. Having stayed at numerous high-class resorts worldwide, all three of us agree: this is the best.
A few highlights from our stay:
Perfect Location: We stayed in rooms 3051 and 3052. They were excellent and offered easy, convenient access to both the restaurants and the pool area—which was vital for our party.
Exceptional Staff: Every single person we encountered seemed genuinely happy to be there. From the friendly greeting at the Front Desk to the attentive Restaurant team, the hospitality was world-class.
Special Mentions: A huge thank you to Riad, our housekeeper, for his impeccable service. Even the gardeners went out of their way to wish us a good day with a smile.
Management: A special thanks to Alfred Mikhail (Assistant Front Office Manager) for his professionalism and for ensuring our room requests were prioritized.
The atmosphere here is one of genuine warmth and luxury. We are already planning our return for later this year!
Tip for travelers: If you have any mobility concerns, the ground-floor rooms near the main hub (like 3051/3052) are perfect.
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