Robert Chandler
A very well run hotel, excellent location, excellent selection of food. The rooms are clean and buildings are fine but starting to look a bit in need of refurbishment. The entertainment is great, but the inside area is rather small for the size of the hotel. There are three pools but only the middle one is heated. There are adequate sun beds and hammocks, but not directly poolside. It's a child friendly place and there are inflateables in the pool and healthy child sounds. It's ideal for famies with young children and the entertainment team are smashing people as are the restaurant staff. I would happily return with my three grandchildren.
Lauren vinn
Entertainment team are so lovely and put in so much effort. The photographer is also a lovely person who provides a brilliant service. The rooms are spacious and there's lots of storage but there was so much broken or damaged that it was actually quite unsafe for our son. The food is heavily fish/red meat based which will suit some. If you don't like those things then it's just spaghetti and chips. However there are amazing restaurants in both directions of the hotel that are very reasonably priced and served delicious food. The beach is lovely. Can't go wrong with the location. Bar stuff were wonderful. Rooms weren't cleaned how you'd expect for a 4 star hotel but we just cleaned ourselves anyway. We had a lovely holiday but it's not a 4 star hotel anymore and you pay a lot considering the rooms are damaged. Definitely happy with the entertainment team though, they improve the experience 👍
Catherine Slack
A brilliant hotel for both families and couples. We were a three generation family group and everyone enjoyed their week here. Great staff in all departments, very clean and comfortable in an excellent location.
We can highly recommend this hotel and would not hesitate to stay here again next time we visit Lanzarote.
Cheila Tavares
I really enjoyed my experience at the hotel. The rooms are large and spacious, and the room cleaning is adequate, with no reason to complain.
The hotel itself is excellent, with plenty of rooms, a huge playground for children, 3 swimming pools, lots of instructions, and plenty of activities for both adults and children. The staff are super friendly and kind. The food was very repetitive, but I understand that it's an easier option for everyone staying there. Apart from that, everything was good: the taste, the desserts.
The beach in front of the hotel is one of the best, and the view is amazing. I have no complaints about the hotel.
Martin O
Just came back from 9 nights all inclusive holidays. Hotel is OKish but its not solid 4 stars though. Rooms are outdated and in need of refurbishment. There were signs of dump and smell in our room (1230). On top of that we've seen cocroaches in our room and communal area...
Most of the staff is working hard and enthusiastic I have to say. Rooms cleaned daily and if you need extra towels, water, pillows etc you just use hotels app.
Food was OK but rather basic and repetitive. Drinks not very strong and sweat. All what you can expect from average all inclusive resort.
Tried to use hotels pool on one occasion but pool which is apparently heated was very cold and ended up just relaxing next to it. I have to say during our stay only people using it were aquarobic enthusiasts.
I dont think we will be rushing back....
